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Archie Cochrane Ford

Billings, MT

4.7
365 Reviews

2133 King Ave. W

Billings, MT

59102

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Showing 365 reviews

November 13, 2019

Service to F350 Had our F350 Ford in for service. Completed within and a reasonable time and received a call from service tech indicating the need for new air filter More

by Gvelko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
November 12, 2019

We purchased a pickup here. The young man that helped us name is Charles Miller. He did his best to help us get our pickup. I would refer others to this place. More

by Carlton Nomee Jr
Recommend Dealer
Yes
Employees Worked With
Charles Miller, Dylan Winston
November 04, 2019

Great friendly staff to work with. Kent Mende was friendly and professional and went through all the fine details of the vehicle I purchased. 5 star experience More

by James
Recommend Dealer
Yes
Employees Worked With
Kent Mende
November 01, 2019

New F250 All the employees were very friendly and easy to work with. No high pressure and were willing to negotiate on price and help getting phone paired with More

by Tuffydog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine McCue
October 26, 2019

xxxxty by far will never recommend them ever to any one I give archie Cochran Ford a 0 star review. Worked up a deal on a truck , I drove 3 hours in a blizzard snow storm for a truck , and the literally sol More

by jman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt. Jake
Nov 05, 2019 -

Archie Cochrane Ford responded

I did a little investigating on your situation and talked to both salesperson and sales manager. You were asked if you would like to get paperwork started on the purchase before you came. If there is no commitment, we cannot just take the vehicle off the lot and hold it. There are over 20 sales people here selling cars and they are not allowed to take vehicles off the lot unless the customer has started the process of purchasing the vehicle. When the customer only wants to see the vehicle, we cannot take it off the lot and wait. This was explained to you before you came up. We are sorry that you are upset. As far as crooks, shady XXXbags and con artists, that is something we are not. Mike Weiland General Sales Manager

Nov 05, 2019 -

jman responded

Ha, ha , ha. I wouldn't say you all are great upstanding people. If I was offered that deal I would have taken it before I drove there.and waited till Monday, instead of putting my family in danger in a white out blizzard. And even told the salesman that I would be there in ten minutes, not to sell it I wasnt asked to place money's down, or application. Whatever the truth will never come out cuz you guys were in the wrong, and will never admitt that. And shady... yes you are. Not once did you try to resolve or make this right . Just sat your xxx in the tower like a lazy xxx. My granddad says no sense fighting with a skunk, you will never win. Always get pissed on and smell like xxx.

October 25, 2019

Ford Expedition Max Everyone at the dealership was easy to work with. No high pressure sales tactics. Very informative. Would definitely come back for our next car here. More

by Glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith was the best
October 16, 2019

Right Vehicle for us Krystal Spang did a great job showing my wife and I a number of different vehicles and asking lots of questions to understand what we were needing and More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyrstal Spang, Jeremy, Matt
October 13, 2019

Blaine did a great job. Blaine did a great job with our trade in and selling us a f350. Good communicator and understands the details of the process. Thanks Blaine More

by Garth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine McCue
October 01, 2019

Returning Ford customer K. Spang sales lady she search twice F550 found purchase t 550 jus rolled off t trailer found what I wanted top sales lady will purchase again referring family friends to Archie More

by Slick horns
Recommend Dealer
Yes
Employees Worked With
Krystle Spang
September 27, 2019

Truck Buying Experience at Archie Cochran Ford As we approached the dealership we were greeted by Andrew Paynter. I was immediately impressed when Andrew asked if we had been working with someone, More

by Satisfied Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Paynter
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