Archie Cochrane Ford

Not up to their normal level of service I brought my F350 in for a regular service. They always take the truck back on time and finish in the timely manner, as they did this time. However, t I brought my F350 in for a regular service. They always take the truck back on time and finish in the timely manner, as they did this time. However, they completely ignored my request to check the front passenger door. We had been hearing wind noise at higher speeds and we wanted to have a look. I was told that this is normally a body shop issue but the mechanic would have a look at the hinges and the latch. When I picked up the truck, I was told that they found nothing wrong with the door so might want to make an appointment with the body shop. Fast forward one day. I decided to look more closely at the door myself. I lifted up on the door with it in the open position and immediately noticed movement that shouldn't be there. So I zero'd in on the top hinge and found one of the nuts to be very loose. I tightened the nut the problem was solved. This tells me that the mechanic didn't even bother to look and that is disappointing. More

Oil change Always fast. Make sure what I want. Show me what did and resononable price. Great customer service. Highly recommendable to all. Will keep going ba Always fast. Make sure what I want. Show me what did and resononable price. Great customer service. Highly recommendable to all. Will keep going back More

didn't fix car so I had to buy another My father purchased a Ford Fusion a few years ago. It acted up and became dangerous to drive. They could never find the problem. Each time that he My father purchased a Ford Fusion a few years ago. It acted up and became dangerous to drive. They could never find the problem. Each time that he would take it in, they would look at it and find nothing. He was concerned as it was acting up while driving and he was afraid he would finally be in an accident. Right after he traded it in, we found an article on Google about Ford trying to cover up the exact problem that he had. More

Great Sales staff Jason was outstanding to work with, the only problems I had was they gave me the book and spare key for my new truck it was the wrong book it was a Jason was outstanding to work with, the only problems I had was they gave me the book and spare key for my new truck it was the wrong book it was a owners manual for a Ford Edge so I drove back to the dealership and returned the owners manual, they gave me the one for my truck got home and my wife tried the spare key and realized that was not the right one so I returned to the dealership again and they found the right key for the vehicle, Jason was not working he was on day off when this happened. More

Excellent Experience The whole experience went extremely smoothly! We worked with Jacob Hauck in sales and he made sure each step of the process was enjoyable. They have a The whole experience went extremely smoothly! We worked with Jacob Hauck in sales and he made sure each step of the process was enjoyable. They have an amazing selection of vehicles in stock and had a customized truck that was exactly what we wanted, all the way down to the tires. They listen to what you want and show you what fits your wants, needs, and budget. I highly recommend buying a vehicle there and we will definitely be back! More

tire and oil service Found and fixed some things i was unaware of. air filter , battery corrosion . quick service, nice area to wait in. Thank you for allowing checks agai Found and fixed some things i was unaware of. air filter , battery corrosion . quick service, nice area to wait in. Thank you for allowing checks again especially since we are long time customers More

Excellent saleswoman Jenifer knows her stuff. Jenifer was knowledgeable, respectful, capable and accommodating. All with s beautiful smile. She is the best we've ever dealt with anywhere. They als Jenifer was knowledgeable, respectful, capable and accommodating. All with s beautiful smile. She is the best we've ever dealt with anywhere. They also gave us a better price than the competition and appreciated the quality of our trade-in. Thank you Jenifer. More

F150 - Brown My overall experience was great. The salesman Jen is very professional and accommodating and found exactly what I was looking for. She represents Ford My overall experience was great. The salesman Jen is very professional and accommodating and found exactly what I was looking for. She represents Ford well. More

Fantastic hands down Being a recent college graduate with little to no credit it was a long shot for me to get financed for a new pickup. The team at Archie Cochrane hands Being a recent college graduate with little to no credit it was a long shot for me to get financed for a new pickup. The team at Archie Cochrane hands down helped me in every way they could to get me into a new vehicle. They are by far the best place to go to buy a new vehicle especially if you have Kevin O’Connor as your salesman. He went above and beyond to make this happen. The fact that I am only allowed to give five stars doesn’t give this team justice. A million thanks to the Archie Cochrane staff and I will recommend them to anyone I hear is wanting to buy a new vehicle. More

2019 Mustang Bullitt Buying experience was excellent, although I had to pay MSRP. The car is a special edition mustang, so I guess I should be happy I didn't pay a markup Buying experience was excellent, although I had to pay MSRP. The car is a special edition mustang, so I guess I should be happy I didn't pay a markup. First few days of driving experience is spectacular. The car is a dream ride, with outstanding tech built in. More