Archie Cochrane Ford
Billings, MT
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Great Service! Our car was diagnosed. We were called right away and parts ordered promptly. We received a loaner car as promised. Our car was finished a day early to Our car was diagnosed. We were called right away and parts ordered promptly. We received a loaner car as promised. Our car was finished a day early too! More
Easy to deal with I bought a new truck from Jenifer McRae and it couldn't have been a smoother process. It's a well oiled machine over there. I bought a new truck from Jenifer McRae and it couldn't have been a smoother process. It's a well oiled machine over there. More
Absolutely terrible after the sale with a financing issue I was promised by the salesmen. I was made to feel like a liar and told I couldn't be trusted because they didn't know me. The salesmen continually I was promised by the salesmen. I was made to feel like a liar and told I couldn't be trusted because they didn't know me. The salesmen continually referred to me as "brother." He did not serve with me in the military nor is he my actual brother. Very unprofessional in my opinion. I spoke with 4 individuals about the issue and they basically told me to go fly a kite and that they trust their salesmen. If he misspoke and made a mistake he should atleast man up and admit it, but since I've never been to the dealership or met any of them.... and I never will, they said they believe him over me. IF YOU ARE CONSIDERING THIS DEALERSHIP I HIGHLY TENDED LOOKING ELSEWHERE!! More
Warranty work and 15000 mile service All was done well and faster than promised. I will continue to use them as their prices were reasonable and the staff were courteous and efficient. All was done well and faster than promised. I will continue to use them as their prices were reasonable and the staff were courteous and efficient. More
Excellent service and info on my F 350. Had good patience while we were looking at the different vehicles and gave us a really good deal (better than anything we could find on the internet for a 400 patience while we were looking at the different vehicles and gave us a really good deal (better than anything we could find on the internet for a 400 mile radius from the Billings area). More
New F350 Impeccable service from John Smith and Dylan Winston. Excellent to work with them. Thanks for another beautiful work truck!!! Will definitely work Impeccable service from John Smith and Dylan Winston. Excellent to work with them. Thanks for another beautiful work truck!!! Will definitely work with them again. More
Recall service Just wanted to say that this was a great experience. Showed up early for scheduled appointment and was able to get my car right in. Daryll was very in Just wanted to say that this was a great experience. Showed up early for scheduled appointment and was able to get my car right in. Daryll was very informative on what the recall was and how long it should take. Well within the time I was told, I received an email stating my car was ready to go. I was explained exactly what they did and how it was to help my car. Soon I was on my way. More
Computer adjustment. They got me in right away and I did not have to wait to long for them to finish. We will see if it does what they said it would do. They got me in right away and I did not have to wait to long for them to finish. We will see if it does what they said it would do. More
Great sales person I have known Tim Jenkins for over 17 years. Buying a truck through him is good because he is knowledgeable, a straight shooter, and professional. I have known Tim Jenkins for over 17 years. Buying a truck through him is good because he is knowledgeable, a straight shooter, and professional. Your finance person Jeremy was a complete opposite. I wonder how he is still an employee of Archie Cochran’s Ford. More
Recently bought a truck at Archie Ford. It was a good overall experience. I am very pleased with Charles Miller! He was the salesman, I felt he did a fantastic job answering all the questions I had. I de overall experience. I am very pleased with Charles Miller! He was the salesman, I felt he did a fantastic job answering all the questions I had. I definitely highly recommend Charles Miller at Ford in Billings! More