Archie Cochrane Ford
Billings, MT
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No one told us that our rear brakes needed replacing. I found that out once I got home and read through all the paper work. So I had to schedule another appointment to get the brakes serviced rather th I found that out once I got home and read through all the paper work. So I had to schedule another appointment to get the brakes serviced rather than add it on to the visit while the vehicle was there. If I had not read the paper work we could be driving around with bad rear brakes. I usually have very good service from these people so this was a surprise. More
Salesman Chris Brown was great to work with. He was helpful and a pleasure to deal with throughout the looking and purchasing process. I would definitely purchase another vehicle through this He was helpful and a pleasure to deal with throughout the looking and purchasing process. I would definitely purchase another vehicle through this dealership in the future. More
Awesome experience! No pressure, and they explained got me a better rate than the pre approved rate I came in with!! The whole team was great! No pressure, and they explained got me a better rate than the pre approved rate I came in with!! The whole team was great! More
Everyone was friendly without being pushy. I was able to take my time. Donna was very patient with me and respected my choices. She even took my car to a car wash because the person who usu I was able to take my time. Donna was very patient with me and respected my choices. She even took my car to a car wash because the person who usually does that was not there and she helped me sync my phone to the car. It was a very positive experience. More
Archie Cochrane Ford was very helpful but not pushy. They were respectful of my choices and helped me find a vehicle that will work for my family. They were respectful of my choices and helped me find a vehicle that will work for my family. More
All the folks at Archie Cochrane have been fabulous. Bob Smith was an outstanding salesman, very knowledgeable, nice, VERY experienced and accommodating. We can't say enough nice things about the deal Bob Smith was an outstanding salesman, very knowledgeable, nice, VERY experienced and accommodating. We can't say enough nice things about the dealership. The sales manager, Chris, was also very helpful and Matthew fielded our early questions. An A+ all around for Archie Cochrane Ford. I wish we lived closer so we could use them for our service needs. We appreciate the care and attention to details and would recommend them to our family and friends. Thank you for the opportunity to comment. More