Archie Cochrane Ford
Billings, MT
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Jason Ellison did a great job to help me with my new truck. He removed all the problems due to the sub - zero weather as well. The whole staff was attentive and happy to serve any way they could. truck. He removed all the problems due to the sub - zero weather as well. The whole staff was attentive and happy to serve any way they could. More
I had some issues on what should have been a straight forward purchase. I went in to purchase a used $50k pickup by writing a check. The used car manager said they could get me a better deal if I finan forward purchase. I went in to purchase a used $50k pickup by writing a check. The used car manager said they could get me a better deal if I financed a portion so I agreed. I have a credit score above 830 but they came back with a rate of over 7%. No big deal but I asked the woman doing the finance work why the rate was so high. She told me it was because she only checked with one lender so I went ahead and purchased the truck. When I got home I noticed they had pulled my credit twice. I would not be a big deal if they had been honest but the finance woman stood there and lied to my face and said she had only pulled it once. The next problem was I was promised two keys. The salesman told me the 2nd key would be there the day after I purchased the truck and I could pick it up when I came to get the truck. It was not there so they agreed to mail it. It never showed up in the mail so I called the following week and it still had not shown but the salesman said they would get me a new one. I then was told it would be there on a Saturday so I drove down and still no key. I spoke to the used car manager and the sales man and they did not seem concerned about lie about the financing or the key. I wish people would just tell the truth and do what they say they are going to do. More
Marshall Pentecost was great I was up visiting my daughters stop by and told what I was looking for in a truck had to return back to Colorado for work called me Two days later with a new F250 that I daughters stop by and told what I was looking for in a truck had to return back to Colorado for work called me Two days later with a new F250 that I bought very happy with the service and no hassle More
Chris Brown was great. he had the answers to all our questions. He was very knowledgeable about the technology in our Explorer and explained it to us very well on our test he had the answers to all our questions. He was very knowledgeable about the technology in our Explorer and explained it to us very well on our test drive. More
My wife and I had a wonderful new car buying experience at Archie Cochran Ford last Friday. The salesman Kevin O’Connor was very knowledgeable and great to work with. at Archie Cochran Ford last Friday. The salesman Kevin O’Connor was very knowledgeable and great to work with. More
Nick is Awesome! I had a great experience. Everyone was nice and efficient. I will definitely buy my next vehicle from Archie Cochran I had a great experience. Everyone was nice and efficient. I will definitely buy my next vehicle from Archie Cochran More