Archie Cochrane Ford
Billings, MT
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Enjoyed working with Archie Cochrane, our salesmen was great, timely response, friendly , would purchase another vehicle with them in a second. Want to purchase a car, truck go there first!! Can't say e great, timely response, friendly , would purchase another vehicle with them in a second. Want to purchase a car, truck go there first!! Can't say enough about our salesmen! More
1st class service, Astonishingly reasonable price, Couldn't have asked for a better place to break down. Everyone from parts counter, to service ,too the girls at the front desk. it was amazing experi Couldn't have asked for a better place to break down. Everyone from parts counter, to service ,too the girls at the front desk. it was amazing experience. free Uber rides too and from the hotel. worked on a Saturday to get me back on the road! can't say enough of how much I appreciate the hard work these people do. Highly recommend. More
I have access through Ford to use the X plan. Archie Ford agreed to allowing the X plan on a Ford Tremor pickup. I spent 2 days getting financing, paper work done, bank information, loan details, Archie Ford agreed to allowing the X plan on a Ford Tremor pickup. I spent 2 days getting financing, paper work done, bank information, loan details, X plan PIN information, send over sensitive information (drivers license pics), a ride to the dealer (200 miles one way) lined out, selling our own vehicle etc. Once the pickup was chosen, Archie Ford agreed on, I was on my way. On the way to the dealer, their finance manager called. They informed me that I needed to finance through them, purchased a “windshield protection” program, add a few other add ons and so on. I denied the services and add ons. I was then informed that they don’t make money on X plan deals. (Specifically on Fords site they inform X plan individuals that FORD does in fact pay these dealers for X plan deals and that customers are not required to pay a penny over what is printed out in the X plan paper work. No specials, no other required purchases, etc. Once nearing the dealership, I received a call back from their finance manager. He said that they are going to walk away from the deal because they can sell the pickup significantly over MSRP and that losing one customer over an X plan deal wasn’t significant. I then called back and asked for my personal information back. (Pic of ID). They said it was no longer available. What a shady dealership. Very money hungry. Once they realize you’re not willing to buy into their gimmicks, tricks and other fees their attitude completely changes. Almost become hostile. Most that are happy with this dealer are uninformed and have been unknowingly suckered into paying these ridiculous “gotcha” fees. Buyers beware. More