Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Archie Cochrane Ford
Billings, MT
364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
By Type
Showing 364 reviews
December 17, 2024
This was the easiest and fastest purchase of a vehicle I’ve ever made. Both guys made it super quick to get the paperwork completed and didn’t push to sell extra packages I didn’t want. I’ve ever made. Both guys made it super quick to get the paperwork completed and didn’t push to sell extra packages I didn’t want. More
by equinealign
Employees Worked With
Joel and Jared
November 23, 2024
On the good side, our salesman was very knowledgeable, helpful, and low-pressure during the buying process. We test-drove two different RAM pick-ups (one Classic and one not). He highlighted the differenc helpful, and low-pressure during the buying process. We test-drove two different RAM pick-ups (one Classic and one not). He highlighted the differences for us. He gave us information on the history of the used RAM 1500 we were most interested in. We got a fair value on the Tacoma we traded in, which they sold for a fair price. They also tried to track down a second key and manual from the previous owner for us. Unfortunately, they weren't successful. The meh part was tied to the amount of it took to make the purchase once we had decided on the 2019 RAM. We were there for 4 hours from the time we brought our trade-in to them until we walked out the door with our 2019 RAM. This seems a bit long since we paid cash, but unfortunately also seems to be the norm when buying from a dealer, as we had a similar experience with a different dealership earlier in the year. Once we got the vehicle home, we discovered that the front camera didn't work. Apparently, that isn't part of the 139-point inspection. We seem to be on our own for getting the front camera fixed and acquiring a second key and manual. This is a bit disappointing, given what we paid for the pick-up. Other than that, we are happy with our new truck and looking forward to pulling our trailer. More
by Dave.Hall316
Employees Worked With
Brandon
November 19, 2024
I went in with an idea of the truck I wanted. Zack was super cool wolalked the lot with us in the cold to find the perfect F150 king ranch. The whole process was pressure free and I got an amazin Zack was super cool wolalked the lot with us in the cold to find the perfect F150 king ranch. The whole process was pressure free and I got an amazing deal. I will definitely shop with AC ford for all my future purchases. They went above and beyond to get me in the price range and really close to the interest rate I was looking for. I even got a fantastic warranty. I give you guys 5 stars keep up the great work. More
by Deangelo white
Employees Worked With
Zack
November 18, 2024
The service department was great. While I was there I was asking about a flatbed truck that was not in inventory. The salesman looked and said none were available. When I asked about While I was there I was asking about a flatbed truck that was not in inventory. The salesman looked and said none were available. When I asked about ordering one he said it would take 6 months to get and didn't seem too interested in taking our conversation any further. More
by bob
Employees Worked With
Robert in service
November 14, 2024
When I finally found the vehicle I had been looking for, Dominick Cusato answered all my questions and my sons questions. He helped me through the process of buying the car for the best deal possible. E Dominick Cusato answered all my questions and my sons questions. He helped me through the process of buying the car for the best deal possible. Everyone was very nice to work with. More
by JK from Wyoming
Employees Worked With
Dominick Cusato. I don't remember the name of the lady helping with the financial part, but she was very nice.
