Arapahoe Kia

Always excellent service and wait time was as advertised. Service advisor was helpful on what to expect regarding cost and progress. Service advisor was helpful on what to expect regarding cost and progress. More

My car was in the shop for two days because my camera system keeps flaking out and displays error messages on the entertainment screen. I have dozens of images showing the error but since they just get i system keeps flaking out and displays error messages on the entertainment screen. I have dozens of images showing the error but since they just get in the car start it up and put in reverse, if it doesn't fail they won't do anything to resolve the issue. 15 minutes after picking up car, the camera system flaked out again but it clears up by the time I put it reverse again. Kia hopes it will stay flaky until warranty runs out and fails completely so I have to pay for repair. Second Sorento with a bad camera system More

Easy to get an appointment and great communication throughout the repair process. Great team here. throughout the repair process. Great team here. More

I had a lovely experience at Arapahoe Kia service department. I’m on a road trip and both of my headlights went out. I called and Carlos said, “No problem, just bring it in!” So I took it in and a l department. I’m on a road trip and both of my headlights went out. I called and Carlos said, “No problem, just bring it in!” So I took it in and a less than an hour later my car was ready! Thank you! 🙏 More

They made it very easy to buy the vehicle we wanted at a good price. The Sales person was good and the Finance Manager was great! We returned the next to buy wheel locks and they installed them for free good price. The Sales person was good and the Finance Manager was great! We returned the next to buy wheel locks and they installed them for free. Great customer service. More

They will take all your money and give subpar service. They don’t care about the customer They don’t care about the customer More

Prompt appointment response and reporting when vehicle work was complete. All representatives were courteous and professional. work was complete. All representatives were courteous and professional. More

After dealing with a number of dealerships, I was very impressed with Arapahoe Kia in Greenwood, CO. After working with Jim Mullins via email and text, I went to the dealership to take a test drive. Jim w impressed with Arapahoe Kia in Greenwood, CO. After working with Jim Mullins via email and text, I went to the dealership to take a test drive. Jim was very present and had the vehicles ready to go. Even after he was aware that all I was doing was test driving, Jim did not pressure me to make a decision to purchase. After a few more texts, I went to the dealership and purchased a vehicle using my own financing. NO pressure, NO hassle. More

If I could put less than one star I would. They overcharged my AND never disclosed a credit card transaction fee. When I questioned the charge I was told on TWO occasions that the service mana They overcharged my AND never disclosed a credit card transaction fee. When I questioned the charge I was told on TWO occasions that the service manager would call me back. Never heard from him. Be aware that they're coupons are worthless and they will add charges on top of that AND if you pay with a credit card there's a 2% charge. In my case that was almost an additional $12. I am not sure if they take cash or what other form of payment they accept but it would be nice to be informed of ALL charges prior to working with them AND prior to picking up your car. Will be finding a new company to work with. More