Arapahoe Kia
Greenwood, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Service rep was professional and polite. They kept me updated on the process . I was also provided with a complimentary Lyft after dropping off vehicle and again when I picked my vehicle u They kept me updated on the process . I was also provided with a complimentary Lyft after dropping off vehicle and again when I picked my vehicle up. More
Everyone we dealt with was great especially Eric our sales associate answered our questions and made us feel comfortable and not pressured sales associate answered our questions and made us feel comfortable and not pressured More
I made an appointment for a Friday at 10am and received no updates on the progress all day. After mutillle unanswered text messages (their preferred contact method) and 5 phone calls (most went to voicemai no updates on the progress all day. After mutillle unanswered text messages (their preferred contact method) and 5 phone calls (most went to voicemail) I finally reached someone who told me the advisor I was assigned to wasn’t in that day and when they checked on the status of my car I was told “no diagnosis, it would likely be Monday”. I then had to call Monday at 11am because I still hadn’t heard from anyone it was clear that my car hadn’t even been seen yet. In the end they kept my car for 3.5 days and even though I was obviously irritated with the lack of communication tried to upsell me $105 for an air filter replacement that costs $12 and takes 2 minutes. The complete lack of communication was my biggest issue and it felt like no one cared when I continuously reached out just asking for an update while I was without transportation for multiple days. Very disappointing service. More
Everyone there is always very polite and professional. Great communication and they keep you in the loop. Great communication and they keep you in the loop. More
The dealership is always good at scheduling and keeping me informed about the service and pickup time me informed about the service and pickup time More
They played shady games with the warranty and tried to tell me the factory warranty wasn’t applicable to a Kia certified car. High pressure tactics at the end of the deal caused me to leave. I found a muc tell me the factory warranty wasn’t applicable to a Kia certified car. High pressure tactics at the end of the deal caused me to leave. I found a much better car at another dealership with far less trouble. More




