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Arapahoe Kia

Greenwood, CO

4.6
1,268 Reviews
Welcome to Arapahoe Kia! Innovation that excites. Customer service that excels. When you visit Arapahoe Kia, you'll be treated like family. We are proud to offer excellent customer service, a friendly environment, great cars and attractive financing options. We have all the latest Kia models for every taste and every budget. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. If it's a pre-owned vehicle you're looking for, you'll discover a huge inventory of high-quality vehicles by all the top automakers, all of which have gone through our detailed quality inspection process. We understand the excitement that comes with finding a new car, so if you are looking for financing or lease options, we make the process simple and fast! We work with many different banks that want to do business with you! Our full service repair shop is staffed with highly-trained certified technicians, using state-of-the-art equipment, to ensure the best care for your vehicle. Their number one priority is you and the safety of your vehicle.
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9400 East Arapahoe Road

Greenwood, CO

80112

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Showing 1,268 reviews

September 01, 2026

Lacks in communication and customer service. They don’t answer the phone when you call or return voicemails More

by ASHLEYEVENS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Sep 02, 2026 -

Arapahoe Kia responded

Ashley, We're sorry to see the low rating. We strive for a five-star experience for our customers and regret if that wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

September 01, 2026

Service rep was professional and polite. They kept me updated on the process . I was also provided with a complimentary Lyft after dropping off vehicle and again when I picked my vehicle u More

by WRPARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Arapahoe Kia responded

Thank you for sharing your positive review! We're delighted to hear our team kept you informed and that you enjoyed the Lyft experience both ways. We look forward to serving you again at Arapahoe KIA! Safe travels!

September 01, 2026

Everyone we dealt with was great especially Eric our sales associate answered our questions and made us feel comfortable and not pressured More

by JVASQ2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Sep 01, 2026 -

Arapahoe Kia responded

Thank you for sharing your kind review of Eric and the team! We appreciate your support and hope to see you again at Arapahoe KIA.

September 01, 2026

I made an appointment for a Friday at 10am and received no updates on the progress all day. After mutillle unanswered text messages (their preferred contact method) and 5 phone calls (most went to voicemai More

by NIKCASEY561
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Sep 01, 2026 -

Arapahoe Kia responded

We're disappointed to see this rating. We strive to deliver a five-star experience for our customers, and we regret if this wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

September 01, 2026

Great communication. Estimate was exactly what I was quoted. Also finished ahead of promise time. More

by NICKTHECARMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Navarro
Sep 01, 2026 -

Arapahoe Kia responded

Hi Nick! Thank you for your five-star review and kind words about our service team at Arapahoe KIA! We'll see you next time!

September 01, 2026

Appointment took a little longer than usual, but the service was great. Jennifer is the best More

by POPLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 01, 2026 -

Arapahoe Kia responded

Thank you for your five-star review and kind words about Jennifer from our service team at Arapahoe KIA! We'll see you next time!

August 31, 2026

Everyone there is always very polite and professional. Great communication and they keep you in the loop. More

by VALKAYNOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Arapahoe Kia responded

Hi Valkay! Thank you for the glowing review of our team! We appreciate your business and hope to see you again at Arapahoe KIA! Safe travels!

August 30, 2026

The dealership is always good at scheduling and keeping me informed about the service and pickup time More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Aguilar
Aug 31, 2026 -

Arapahoe Kia responded

We're delighted to hear that our scheduling and communication hit the mark! Thank you for choosing Arapahoe KIA. Safe travels ahead!

August 30, 2026

The service center was clean professional and engaging. I would go back there again in a minute. More

by MIKET13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt service attendant
Aug 31, 2026 -

Arapahoe Kia responded

Hi Mike! Thank you for leaving us this five-star review and for your kind words about our service team at Arapahoe KIA! We'll see you next time!

August 29, 2026

They played shady games with the warranty and tried to tell me the factory warranty wasn’t applicable to a Kia certified car. High pressure tactics at the end of the deal caused me to leave. I found a muc More

by BSIOBHAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Arapahoe Kia responded

Thank you for the review. I'm sorry to hear that we didn't leave you with a better impression. Your feedback will be shared with our team and I encourage you to contact me directly if you have any additional questions or concerns. Respectfully, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

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