Arapahoe Kia
Greenwood, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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My car was held for 2 1/2 days when I went in for an oil change. I approved one additional correction to the car the first date it was held. For those next two days I had to call to follow up on my car’s st change. I approved one additional correction to the car the first date it was held. For those next two days I had to call to follow up on my car’s status. Brick squeaking was the other fix, my brakes still squeak every day. Additionally, apart around the tires was not properly put back on. It’s missing almost every screw. More
I cannot seem to get them to understand their system is crap. I keep getting messages to approve repairs for a car we never owned or bought. Now I am writing a review on a repair and experience of a system crap. I keep getting messages to approve repairs for a car we never owned or bought. Now I am writing a review on a repair and experience of a system that is messed up. I have messaged back and KEEP getting emails to rate my experience. Well...here it is. Fix your crap Arapahoe Kia!! More
The text message service is a complete waste of time. No one responds and you are left hanging around forvan answer. KIA corporate needs to call the dealer and wait for someone to pick up. If the rece No one responds and you are left hanging around forvan answer. KIA corporate needs to call the dealer and wait for someone to pick up. If the receptionist does pick up and transfers the call it will ALWAYS go to answerphone and you never get the call returned until end of day. I have brought four new KIA's in sux years, an Optima, Soul, Telluride and Niro EV (check my finance agreements). The ONLY reason i use Arapahoe KIA is for warranty. The warranty issue with my Telluride is still not resolved. I will never buy another KIA and will never reccommend this dealership to anyone. I am through with this dealership. More
Customer service was excellent, great communication from staff, and vehicle was ready ahead of schedule. staff, and vehicle was ready ahead of schedule. More
My car needed to have an oil change and tire rotation on our car. The service advisors were knowledgeable and courteous! I had questions about future maintenance. All of my questions were answered! our car. The service advisors were knowledgeable and courteous! I had questions about future maintenance. All of my questions were answered! More
Everything went smooth and easy. There were no up sales just did the job. Everyone was polite and explained the process clearly. There were no up sales just did the job. Everyone was polite and explained the process clearly. More
Car is fine, but have an issue with dealership on Arapahoe. Once I made the purchase and we agreed to include roof racks in deal, Sales agent Mason didn't respond to numerous calls and texts regardin Arapahoe. Once I made the purchase and we agreed to include roof racks in deal, Sales agent Mason didn't respond to numerous calls and texts regarding an issue regarding wait time for roof racks. I then stopped in and spoke with the sales manager Jared and he promised he would talk to his parts manager and be in touch so he could get me the roof racks. That was a week ago, no contact since. Very dissatisfied and disappointing since I purchased from this dealership a few years ago and had no issues. More
The work was done in a timely manner and completed the same day of the appointment. Communication from the Service Department through text about the status of my car was good. same day of the appointment. Communication from the Service Department through text about the status of my car was good. More
Alignment of my vehicle is worse now that when brought in or last 10 years or last 10 years More




