Apple Valley Honda
East Wenatchee, WA
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344 Reviews of Apple Valley Honda
Great customer service They care about their customers. Thor is especially helpful with any questions regarding the car, and takes the time to go over some of the techy stuf They care about their customers. Thor is especially helpful with any questions regarding the car, and takes the time to go over some of the techy stuff. He is always available. More
Surprise Purchase! We were on Vacation at Lake Chelan and were thinking about buying a new car when we got home. We decided to check out the internet and see what was av We were on Vacation at Lake Chelan and were thinking about buying a new car when we got home. We decided to check out the internet and see what was available where we were at. We saw one that we liked and decided to come in and take a look. When we got there David helped us. Unfortunately the one we saw was sold already, but David came up with a quick solution and showed us a brand new CR-V that was the same price!! Told David that Patti was the buyer and he keyed in on making sure he Sold her the car. Really appreciated that he did that and molded the sale to her needs. Even though we are not local we would still highly recommend David to any of our friends to help them with their next purchase. More
E.J. is the best! We always use Apple Valley Honda's service center for our routine interval services, but last week, we went in because the car was vibrating pretty ba We always use Apple Valley Honda's service center for our routine interval services, but last week, we went in because the car was vibrating pretty bad. After they ran some diagnostics, E.J. told us it was going to be about $3,500 worth of work! We were freaking out! Even though our warranty had expired, E.J. took the time to reach out to Honda of America about our situation. We ended up only paying about $250, while Honda of America covered the rest! It was a huge relief, and now our car is in great shape! More
Great Rich took care of our concern. We were concerned about a noise our CRV was making. Rich explained to us what was going on. We are happy with Apple Valley Honda. We were concerned about a noise our CRV was making. Rich explained to us what was going on. We are happy with Apple Valley Honda. More
I have had the "Best experience with Apple Valley Honda" I had my oil changed and they had my car in and out within a timely manner. And got to give thanks to Ramon Gutierrez and staff. I had my oil changed and they had my car in and out within a timely manner. And got to give thanks to Ramon Gutierrez and staff. More
Service advisor Mechanic found a leaking bearing, during routine service. Service advisor, Richard Woo, followed up on my questions seriousness of leak and warranty c Mechanic found a leaking bearing, during routine service. Service advisor, Richard Woo, followed up on my questions seriousness of leak and warranty coverage effectively and courteously. More
Unbelievable Dealership and Customer Service! This dealership is hands down the best dealership I've ever worked with! Eryn BowTieGuy was amazing! From the minute my daughter and I walked in, he w This dealership is hands down the best dealership I've ever worked with! Eryn BowTieGuy was amazing! From the minute my daughter and I walked in, he was nice, helpful, and I never felt like I was being 'pushed' into a decision. Usually he picked up on the first ring when I called, but if he didn't, he was calling me back within 3 minutes every time! Constant communication and great customer service! I won't buy a car anywhere else, and I'm telling everyone I can that if you're the least bit apprehensive about buying a new car or a used car, then this Dealership and these people are the ones you want to go to. They take pride in developing customer relationships, and they are the only dealership I'll go to! More
Best experience buying a car ! Best car buying experience ! Staff was friendly and made the whole process easy and quick ! By far the best customer service in the Valley ! We will Best car buying experience ! Staff was friendly and made the whole process easy and quick ! By far the best customer service in the Valley ! We will definitely be back to buy again. More
Excellent customer service! Courtney provided amazing customer service via text and email. Answered all my questions thoroughly and promptly. Would recommend to friends and fam Courtney provided amazing customer service via text and email. Answered all my questions thoroughly and promptly. Would recommend to friends and family. Thanks again! -Jesse Bennett More
Service Customer service was outstanding! Tibor was awesome in every sense of the word. He was very friendly, helpful & courteous. I did experience a problem Customer service was outstanding! Tibor was awesome in every sense of the word. He was very friendly, helpful & courteous. I did experience a problem during my first visit there, but the part was ordered and I came in the next day for an install. Everything looked great & once again Tibor was a star. I would recommend him & his service to anyone. More