Apple Valley Honda
East Wenatchee, WA
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344 Reviews of Apple Valley Honda
Friendly, efficient! We love the friendly service we have received over the years. That is why we are repeat customers! Plus... We love Honda products, all our vehicles ha We love the friendly service we have received over the years. That is why we are repeat customers! Plus... We love Honda products, all our vehicles have served us well, trusted, and holds resale value! More
Unexpected generosity that is Apple Valley Honda's STANDARD After owning my pre-owned (Apple Valley Honda) Pilot for just over a year, I got a check engine light and a few other errors indicating I had a misfir After owning my pre-owned (Apple Valley Honda) Pilot for just over a year, I got a check engine light and a few other errors indicating I had a misfire in my #3 engine cylinder. Calling around town, I discovered the cost of an inspection was comparable to other automotive dealers, so was immediately pulled back to the service professionals at AVH and it was the best decision of my summer. 1. I was able to make an appointment for the exact day and time that I needed with very little notice. The service department was flexible and accommodating to ensure MY schedule was a priority, not theirs. 2. When I was received for the maintenance, I was walked through in crystal clarity what was going to happen with my vehicle for inspection and expected wait times. 3. The wait time was less than expected and EJ Garcia, who was the assistant that walked me through my service from start to finish, gave me the most unexpected update i could have hoped for. 4. As my vehicle was not covered by any warranty, AVH was fully within their rights to do the service requested to repair my Pilot, however instead of just glazing over the process and pushing me out they door, EJ and the service experts found a means through American Honda that would repair my issue free of charge! I'm a retired Navy Veteran, and on a fixed income it isn't easy to drop several hundred dollars for repairs. It nearly brought me to tears to see AVH do their best for me and provide a service that cost nothing. They didn't settle for a simple paycheck and send me out the door, they exhausted their resources and knowledge and found a means to take care of me like I was one of their own. I am eternally grateful for the service, treatment, respect and genuine care that I got from the most unexpected of places. An auto service department. Apple Valley Honda has earned every ounce of my trust and will have me as a customer for life. With professionals like EJ Garcia and Marylin Young, you owe it to yourself to go and be treated by greatness. More
“Bow Tie” Guy - Pleasure Doing Business Eryn, we wanted to thank you for the professional service you provided during our car buying experience. Your product knowledge and relaxed, no pressu Eryn, we wanted to thank you for the professional service you provided during our car buying experience. Your product knowledge and relaxed, no pressure approach make you an excellent choice for folks looking for a car that fits their exact needs. Also appreciate the time you took with us after the sale, pointing out how to use all of the important features and function of our new car. We highly recommend the BowTieGuy. Thanks again, Mark and Christine More
Amazing service! We were so pleased and amazed at the service and how we were treated at Apple Valley Honda! We would recommend to anyone. We went just to look at and We were so pleased and amazed at the service and how we were treated at Apple Valley Honda! We would recommend to anyone. We went just to look at and sit in a CRV. My husband told me we were NOT going to drive one. Eryn was so nice and so low key that my husband said let's drive it! Eryn was so knowledgeable about the vehicle and answered all our questions with ease. We have purchased several cars over the years and this was the MOST pleasant purchase by far. Thank you for treating us like people and NOT a sale! David Gonzalez worked with my 86 year old mother and treated her with respect and patience. Thank you so much, David! More
Great Customer Service Excellent Customer service as always. EJ Garcia is very professional and very friendly. We take our car here for maintenance and we have been pleased Excellent Customer service as always. EJ Garcia is very professional and very friendly. We take our car here for maintenance and we have been pleased with the service. Thank you for taking care of our needs. More
Always have he best service! From the ease of setting up an appointment to everything being done quickly, efficiently, and right, to the friendliest staff I’ve ever worked with! T From the ease of setting up an appointment to everything being done quickly, efficiently, and right, to the friendliest staff I’ve ever worked with! They are the best! More
Excellent Car Salesman After driving our leased 2015 CRV for 3 years, it was time to return to the dealership. We walked in and saw the same gentleman who got us hooked on H After driving our leased 2015 CRV for 3 years, it was time to return to the dealership. We walked in and saw the same gentleman who got us hooked on Honda's, David Gonzalez. It was great to work with someone we were familiar with. We expressed what we were looking for and David accompanied us on 3 test drives. He provided great, detailed descriptions of the cars we were driving and the differences in each one. Ultimately, we decided on a beautiful 2018 CRV. David worked really hard to make the numbers work for us, at the end. I actually told David that I would rather get a root canal than buy a car. He was gracious and said he understood but that his dealership is stellar. I loved that he spoke with pride and conviction in regards to his employer and Honda's in general. I was sold, at that moment. It felt good to do business with someone of integrity. If you are looking for a great car buying experience, I highly recommend David Gonzalez at Apple Valley Honda! More
GREAT service, short wait, friendly employees, drove over from Puyallup for first oil change. I knew the service would be great, quality dealership, Hond service, short wait, friendly employees, drove over from Puyallup for first oil change. I knew the service would be great, quality dealership, Honda engine for CRV is superior to Mazda CX5 2.5 engine - does not burn 1 qt of oil between oil changes! (factory issue per service manager). Why don't they inform before purchase? More
Repair Service was prompt and friendly. I would definitely Recommend to a friend. Elijah Was extremely friendly and courteous. He kept me informed of every Service was prompt and friendly. I would definitely Recommend to a friend. Elijah Was extremely friendly and courteous. He kept me informed of every step of the process. He went out of his way to make sure I was receiving all of the benefits we could receive. More
Satisfied As I've said in all the other reviews, I'm very satisfied with the service of Wenatchee's Honda Dealer and service. I rate a 10. Tibor is a "gem" As I've said in all the other reviews, I'm very satisfied with the service of Wenatchee's Honda Dealer and service. I rate a 10. Tibor is a "gem" More