Apple Valley Honda
East Wenatchee, WA
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344 Reviews of Apple Valley Honda
Honda They do a great job, but some prices for certain services are overpriced. The employees are very helpful and let you know and show you exactly what th They do a great job, but some prices for certain services are overpriced. The employees are very helpful and let you know and show you exactly what they are doing to your car. More
these guys listen to teh customer I took my car in for a routine service. My car is a 2001 CRV and I love that car. The service department was very helpful and they listened to my co I took my car in for a routine service. My car is a 2001 CRV and I love that car. The service department was very helpful and they listened to my concerns. They were helpful in explaining things that needed to be done and were not trying to "sell" me extra service. Elijah Sanchez was my service advisor and he was very understanding. I appreciate that very much. I have always had a good experience at this dealership and I will continue to take my car to Apple Valley Honda. More
Great local dealership We were well taken care of, all questions answered, fair pricing, no pressure, good people to work with. It was very easy to buy our CRV here! We were well taken care of, all questions answered, fair pricing, no pressure, good people to work with. It was very easy to buy our CRV here! More
Communication was lGreat Good communication relative to unforseenl delay in completing service. Let me know of cause and time of delay. Excellent explanation of additional se Good communication relative to unforseenl delay in completing service. Let me know of cause and time of delay. Excellent explanation of additional service items that may be required on next service More
oil change Great Service and friendly, The area was pleasant to wait in for service. I like they go over with you what your bill was covered for. Also not quite Great Service and friendly, The area was pleasant to wait in for service. I like they go over with you what your bill was covered for. Also not quite sure of the young man's name that helped my at the service counter. Very nice young man. More
some what happy Employees were great, the cost of labor was fair, but the cost of the starter was way too much. At a coast of $451 it should have been gold plated. Employees were great, the cost of labor was fair, but the cost of the starter was way too much. At a coast of $451 it should have been gold plated. Overall the service was fine. More
Purchased new 2019 Honda Ridgeline The salesman, Ramon Gutierrez, was superb. In shorth, after this experience, I would request him for review or purchase of any Honda. We met first The salesman, Ramon Gutierrez, was superb. In shorth, after this experience, I would request him for review or purchase of any Honda. We met first with Ramon about early-mid June. Had done a lot of research n the internet, but want d to drive the vehicle and discuss trim and options. I was a little uncomfortable, because I really hate buying cars. I do not like the negotions. Ramon made me feel comfortable and I believe he is trustworthy and would not get me into a car that I would not like long-term. Once I realized he was really interested in me over the sale, the process became less stressful. My wife and I spent a couple hours with Ramon on the first visit. The final meeting with Ramon was on June 23. Ramon had gone to the effort of make mg sure the dealer had a vehicle with my prefer d color. (Interesting story, as the vehicle I bought almost left the lot, but Ramon asked to save it until I met with him.). Anyhow, Ramon walked us through all options, he presented what I felt was a fair price, and handed me to the business manager for paper work and discussion of warranty and a few other accessories. The business manager (Shawn Ites) was wonderful to work with. He was clear and ranspR not and, like Ramon, made me feel he had my best interests in mind. We added a warranty package, again I felt I was treated fairly. In summary, the crew at Apple Val y Honda were clear, transparent, professional, and kind. My wife and I are excited about our new vehicle, and would r commend Apple Valley Honda to anyone! More
Good Service They were on time with the oil change. However, it would be nice if they vacuumed the front driver and passenger areas when they service you vehicle. They were on time with the oil change. However, it would be nice if they vacuumed the front driver and passenger areas when they service you vehicle. More
Easy Process We had a great experience buying our CR-V at Apple Valley Honda! The whole staff was knowledgeable, straightforward, and friendly. Our salesperson fol We had a great experience buying our CR-V at Apple Valley Honda! The whole staff was knowledgeable, straightforward, and friendly. Our salesperson followed up with us after our test drive but didn’t bother us. She answered all of our questions through the process and made it pretty simple to get what we wanted in a timely fashion. The dealership is beautiful and comfortable. Thanks for a positive experience! More
Excellent, friendly service Took our van in to be assessed for some warranty work on a lock. While it was there they just went straight on and repaired the lock so we wouldn't ha Took our van in to be assessed for some warranty work on a lock. While it was there they just went straight on and repaired the lock so we wouldn't have to make another trip to the Dealership. More