Apple Ford - Service Center

They found the problem and had it fixed in 10 minutes. Didn't even have to leave the car !! They did an excellent job. Thanks. Didn't even have to leave the car !! They did an excellent job. Thanks. More

Curtis is the best!!! I am always greeted, and made to feel valued. I love Apple Ford, and especially working with Curtis Ford. I will absolutely buy from Apple again; the service is exceptional! feel valued. I love Apple Ford, and especially working with Curtis Ford. I will absolutely buy from Apple again; the service is exceptional! More

my check engine light was on. I was informed it was due to defective ignition coils and cost was covered by Ford. I got the car back in one day without an appointment. Great experience. to defective ignition coils and cost was covered by Ford. I got the car back in one day without an appointment. Great experience. More

Best service ever!! Is very friendly and efficient. Seems very experienced and knows what he's talking about and Doing I would recommend him to anyone and will go to him for all my service very experienced and knows what he's talking about and Doing I would recommend him to anyone and will go to him for all my service More

Last week my car decided to die while I was heading to work on the highway. I was able to make it to Apple Ford and was greeted by Curtis Ford. Although I did not have an appointment, Curtis signed me in work on the highway. I was able to make it to Apple Ford and was greeted by Curtis Ford. Although I did not have an appointment, Curtis signed me in and advised me it may be take some time for my car to be checked because the Service Dept was booked up. I thanked him and my husband picked me up. Curtis continued to follow-up with me via telephone and advised me that my car needed a new PC. He ordered the parts but they would not be in until Monday. He also Informed me that he had reserved a rental car for me. Originally Curtis thought my total charges would be about $300 but to my surprise when I picked up my car on 7/17/13, the balance owed was $81(covered under warranty). In addition to Curtis' exceptional customer service, that made my day. I purchased my used vehicle from Apple Ford in November of 2011 and the service was not great and I vowed never to purchase another vehicle from Apple again but the service I received from Curtis and everyone in the Service Department has changed my mind. Thank you so much Curtis and Apple Ford! I am a Customer for Life. Aisha Pierce More

This dealer does not care one bit about customer service. They are a bunch of greedy jerks after your money. Stay far, far away from this rotten apple. They are a bunch of greedy jerks after your money. Stay far, far away from this rotten apple. More

My first encounter with Dave Eichorn was on the phone on 6/29 to make arrangements to have my car serviced. It was a very positive experience and a refreshing change. Dave was able to schedule my service ap 6/29 to make arrangements to have my car serviced. It was a very positive experience and a refreshing change. Dave was able to schedule my service appointment on 7/1 to have my AC looked at and he communicated everything that would need to happen during the service call. I was really impressed that Dave secured an appointment for me that quickly! I found Dave to be extremely professional, articulate, very knowledgeable with great follow through. Dave advised me that my car might need to be overnight and checked if that was okay. He called when he said he was going to call and gave me the update. He reviewed the benefits of the Customer for Life program and made sure I was probably enrolled in the program. Dave is very detail oriented and provided an email with a link to directions for their new location. I would highly recommend Apple Ford Quick Lane as Dave is very competent in his role and goes out of his way to make sure you are 100% satisfied. Well done! More

We took our Ford Escape on the last day of the Warranty Period. Curtis and Kevin were so helpful in resolving the issues. The quality of service was very good and they also waived some of the charges. W Period. Curtis and Kevin were so helpful in resolving the issues. The quality of service was very good and they also waived some of the charges. We are really impressed with both of them. I have been coming to Apple Ford for the past 6 years and have been supported by Allan in the BEST possible way. It is pleasure to deal with all the members of Apple Ford: Tim Colbert, Lindsey Dawson and Sharmba Mitchell More

I have had to bring my car in a few times for minor reasons over the past year and I always get great service. It amazes me how hard the full service staff works to make sure I have my car back as qui reasons over the past year and I always get great service. It amazes me how hard the full service staff works to make sure I have my car back as quickly as possible. Once instance, I needed a rental for a couple days and even that experience was flawless. Thanks to all in full service that provide excellent team work. More

Great communication; great service; great prices. I am a customer for life and only take my Ford's to Apple Ford, where I have bought most all of my vehiclkes since they opened. They have great with my Exc customer for life and only take my Ford's to Apple Ford, where I have bought most all of my vehiclkes since they opened. They have great with my Excorts, my Crown Vic, my Escape and both of our Explorers. I always recommend them to my family and friends. My daughter bought her Ford Focus from them. More