Antelope Valley Nissan

I had a wonderful experience at Antelope Valley Nissan due to the excellent customer service skills by Victor and Brendan. They definitely worked with me and my not so great credit on getting a car that s due to the excellent customer service skills by Victor and Brendan. They definitely worked with me and my not so great credit on getting a car that suited my family. I am very pleased with my purchase and I look forward to visiting their location again. More

I contacted Victor about a used vehicle that wasn't even listed online yet. He was very friendly from the first interaction and immediately scheduled an appointment for me to check out the vehicle. On even listed online yet. He was very friendly from the first interaction and immediately scheduled an appointment for me to check out the vehicle. On short notice I had to postpone that appointment four hours, long after he would have gone home, and he didn't even complain. When I finally arrived he had the vehicle waiting inside the showroom for me, which I was impressed with. He continued to be professional and friendly. I had a trade and the entire process was pretty simple and quick. The rest of the employees were friendly too, before and after the sale. Thanks AV Nissan! More

Grear customer service from Victor Salas. Really friendly and made everything easy finding the right car. I strongly recommend the dealership and the sales man. and made everything easy finding the right car. I strongly recommend the dealership and the sales man. More

Thank you for the wonderful people at AV Nissan. Was out of the dealership under 2 hours with the car I wanted on my first visit, thanks to Victor for that quick process. They were friendly and really went of the dealership under 2 hours with the car I wanted on my first visit, thanks to Victor for that quick process. They were friendly and really went out their way to help me. Thanks to Jim for helping me with the loan. Really appreciate the assistance. Overall it was a positive experience. I'm glad I drove by that night at their dealership and saw the car of my dreams :) More

The first thing I need to say is that I am not knocking this dealership or its sales people. They are the same as any other car sales people. They only care about the up-sale and closing the deal. It’s exa this dealership or its sales people. They are the same as any other car sales people. They only care about the up-sale and closing the deal. It’s exactly what I expected. FYI, I bought a certified used car through the internet. My internet salesman, Victor Salas, went through the “How to Sale a Car Handbook” - literally. He offered us drinks to make us feel better. He said he was coming in on his day off (boo-hoo… to make a fat commission). He found something in common with me (music) and just kept talking about it to make me feel better. He did the thing where they walk out of the room and discuss stuff with someone else as if they don’t know every detail about the sale. He tried to bowl me over on details. That made me a little mad. He said the car was clean. When I saw the car, it had at least 2 tiny dents in the driver side, and the car smelled like someone may have smoked in it (but that may have just been a weird new car smell - I’m still trying to figure it out now). I don’t care about these minor details in a used car, but I do care that car was NOT clean as he had stated. Clean means perfect (aka like new!!!). The carfax were clean because every Nissan dealer prints them out and puts them in the car. When it came time to discuss the bill, he came at me with just the monthly payment and no break down of the charges. I was so annoyed by this I almost got up and walked-out. His response was the typical “What’s a few more bucks a month?” (SMILE!). I made him write down the numbers, and I had an add-on removed. Then, the time came when they finally showed me the interest rate. Before I went to the Nissan dealership, I asked my bank what they would offer me. The lame ducks at Nissan tried to offer me a 1% higher rate then my bank and I mocked them - a lot. They came back and said they lowered my APR. I will check this after a couple payments because if it’s not actually lower I will just refinance. The best part of this process was the internet part I did at youbid.com. That saved me a lot of money on the car and saved me from having to haggle the price on my used car with a salesman. After all that, he had the audacity to ask me to come here and rate him and his dealership. Zero concern for the customer. 100% concern for the up-sale and closing the deal and getting a good review. This place was absolutely a typical car sales place. No better. No worse. I got the car I wanted with the options I wanted. I wish they had shown real concern about helping the customer, but it really didn’t change my bottom line. They just wasted a lot of time. There was "A" moment that Victor acted real, and I enjoyed myself for about 5 minutes. The rest of the time was a car sale. The place was clean. The people were friendly and professional. Please, believe I have no grudge against them. I would buy another car there again. Just realize, you will be dealing with car sales people. Yup. More

I just purchased a new 2013 Altima 3.5 S "What a Great Car" from Antelope Valley Nissan. Thank you Victor Salas for making my new car such a pleasant and fun buying experience. Great Car" from Antelope Valley Nissan. Thank you Victor Salas for making my new car such a pleasant and fun buying experience. More

I had made a service appointment online. I brought my Altima in on a Monday morning for a 96 month service. Mr Gomez greeted me with a smile and was very professional. He processed the work order and arr Altima in on a Monday morning for a 96 month service. Mr Gomez greeted me with a smile and was very professional. He processed the work order and arranged for a rental. He promised me that my car would be ready by 5:00 today. Within 15 minutes I was driving out in the rental. Alex contacted me at 4:30 to let me know that my car was ready for pickup. I arrived at 5:30 and Mr Gomez greeted me with a smile and processed my paperwork and walked with me to the Cashier. Within 10 minutes I was driving home in my Altima. This was my 2nd service work and the 2nd time at this dealership. I am very pleased to bring my Altima for service to Alex Gomez. I did notice that he had on display at his desk an award for 2012 Customer Service. If anyone plans to have service work done on there Nissan, I highly recommend you take it to Alex Gomez. More

BUNCH OF CROOKS! WORST DEALERSHP IN BUNCH OF CROOKS! WORST DEALERSHP IN PALMDALE....HORRIBLE STAFF! DON'T WASTE YOUR TIME HERE! JIM FROM FROM FINANCE IS A LOW STANDARD HORRIBLE PERSON BUNCH OF CROOKS! WORST DEALERSHP IN PALMDALE....HORRIBLE STAFF! DON'T WASTE YOUR TIME HERE! JIM FROM FROM FINANCE IS A LOW STANDARD HORRIBLE PERSON TO DEAL WITH FOR EVEN ONE MINUTE! NEVER SEEN SUCH INCOMPETENT DEALERSHIP IN MY WHOLE LIFE! THEY TOOK MY DEPOSIT AND MADE ME JUMP THROUGH HOOPS TO RETURN IT. THEY WERE IMCOMPETENT TO COMPLETE MY DEAL, ON THE OTHER HAND THE DEALER IN FRONT OF THEM WERE ABLE TO GET THE FINANCE APPROVED IN LESS THAN A DAY! THEY DON'T CARE ABOUT THEIR CUSTOMER IF THAT'S THEY GOAL, THEY SUCK! More

After extensively researching for a new Nissan, I found the vehicle I wanted at AV Nissan. Drove over an hour and a half to the dealership and met with the internet sales manager. Saw the vehicle I wanted the vehicle I wanted at AV Nissan. Drove over an hour and a half to the dealership and met with the internet sales manager. Saw the vehicle I wanted to purchase, went over it with a fine-toothed comb and took it for a test drive. The salesman gave me an out-the-door price and I took an hour-long lunch break to consider the offer. After lunch, I called the salesman and asked if he would take a lower price. He agreed to my offer and I returned to the dealership. Not only did the general sales manager refuse to accept the agreed upon price, he raised it by $700! Needless to say, I walked out of AV Nissan and never looked back. I found an identical vehicle at another Nissan dealership closer to my home and purchased it $1000 cheaper than AV Nissan. I can not recommend AV Nissan as I find this dealership to be unscrupulous in the manner that they conduct their business. More

I bought a 2011 Nissan LEAF (electric car) from Victor Salas, AV Nissan's Internet Sales Manager. Every aspect of the transaction went perfectly. Victor was a real joy to work with; enthusiastic, helpfu Salas, AV Nissan's Internet Sales Manager. Every aspect of the transaction went perfectly. Victor was a real joy to work with; enthusiastic, helpful, honest and fun. And he understood the LEAF and the special online actions necessary to buy one. You can't just walk in and buy a LEAF; there's a reservation process and a quote request process. Victor can help you! He returns every phone call or email within minutes. As for the LEAF, it's a great car. Zero emissions, big tax credit from the Fed, California rebate, and even some money to help with the cost of the charging equipment. Super quiet, high tech, and inexpensive to drive. Sat nav, cell phone, Bluetooth, and so much more. About 108 hp, 100 mile range, 0 to 60 mph in 10 seconds. With fuel prices soaring again, it looks like a better deal every day. Drove my new LEAF home (85 miles) on January 15, 2011. More