Antelope Valley Nissan

Best service ever Called to get an estimate on grandsons car. Was told $850. Came in, service advisor Broderick told me the repair was a defect. He farther stated. Ther Called to get an estimate on grandsons car. Was told $850. Came in, service advisor Broderick told me the repair was a defect. He farther stated. There was no charge. This dealership had me out in 4 hours and at no cost. How can anyone beat that. I would not hesitate to buy a car or do business with this dealer. Broderick worked to have me in and out. More

Dishonest & Rude! Dishonest and Rude! Negotiated a deal over phone and email. Had the VIN of the car and price confirmed (through text and email) before driving to deal Dishonest and Rude! Negotiated a deal over phone and email. Had the VIN of the car and price confirmed (through text and email) before driving to dealer. When we arrived ,the salesman Ruben confirmed the car and we test drove it. Then came Ysidro who was incredibly rude, told us the deal was not happening and accused us of sending texts and emails to ourselves confirming the price. Seriously?!? To top it off, he told my 70 year old mom to "shut up". Wow...steer clear of this place! More

It seems they would steal from their own mothers Came in to look at a pre owned pathfinder they claimed they had online with 27k miles for $17k plus....Turns out it was a "typo" and that pathfinder Came in to look at a pre owned pathfinder they claimed they had online with 27k miles for $17k plus....Turns out it was a "typo" and that pathfinder had over 53k miles. Then looked at a 2017 with over 50k miles and they wanted $28k for. Way more miles than I wanted but I figured I try to work something out. I was almost suckerd into buying it. But the finace mgr (Sam) pissed me off at the end. He chased after me with paperwork on hand. I thought he was going to give me the deal was fighting for. Instead he started questioning how I came up with the numbers to argue a payment with a stupid grin on his smug face....So I simply shook his hand and walked away. Dont let these people take advantage. Go literally anywhere else. You'll get a better deal. By the way, all I wanted was a $350 payment. They wanted $589. Got them to go as low as $399. Honestly that vehicle is not worth the $350. Found the exact same pathfinder with 27k miles for $17,999 on true car. More

Horrible experience Esidro Cruz * general sales manager * when he saw the comment that he published as the Free -Speech Amenity of USA. Mr. Esidro Cruz retaliated agains Esidro Cruz * general sales manager * when he saw the comment that he published as the Free -Speech Amenity of USA. Mr. Esidro Cruz retaliated against me complaining and arguin and threatening me saying now I knows where I live and where I work each you are going to hear about me. If something goes out in a social-media against me or personal information or something happens to me and my family I make responsible to Nissan Motor and Isidro Cruz (gsm) because all the information of the clients is private and confidential I would take legal terms Mr. Isidro Cruz for threatening me and my family this is a lack of professionalism and I'm going to report this to consumer affairs. Customers becareful with your personal information how safe we can be leaving our information with this kind of person. More

Will not be back The sevice advisor was great, but even though tire rotation was checked and said it would be done, service was not completed. I said there was a leak The sevice advisor was great, but even though tire rotation was checked and said it would be done, service was not completed. I said there was a leak in the passenger rear, and was told they "spray" the tires for leaks, was told it couldn't be found, so assumed maybe it was just too slow. A week later, as predicted, the warning light came on and guess which tire was 9lbs low?! (Same tire, same location.....now I wonder what else they neglected.) More

Horrible experience Called and spoke with Emmett about seeing a specific vehicle. Wanted to make sure it was available and in good condition since we would be driving an Called and spoke with Emmett about seeing a specific vehicle. Wanted to make sure it was available and in good condition since we would be driving an hour and a half with a newborn and toddler. He assured us it was available and in perfect condition. Made an appointment for us to come I'm at 1pm. He told us to ask for Katy . On our drive out, at 11:40am, Katy called to confirm our appointment and the vehicle we were coming in to see. So far, so good. We arrived 20 minutes early. When we got there, a young man took us inside and went to get the keys and pull the vehicle around.10 minutes later he brought over who we assume to be a manager,for him to tell us the vehicle had been in the mechanic shop and they couldn't find the keys. He asked if there was another vehicle we were interested in. We explained that we were only interested in that specific vehicle that's why we had called to make sure everything was ok before we drove out. He then said we could sign the deal WITHOUT seeing or test driving the vehicle beforehand and we could come back the next day to pick it up. Absolutely absurd! We will never do business with them and will make sure our friends and family do not either! More

soooooo happy with my nissan rogue Im sooooo happy with my experience with a.v.nissan.i was trading in my late fiance's truck.i was unsure if i could but Anthony was sooo nice nooo pres Im sooooo happy with my experience with a.v.nissan.i was trading in my late fiance's truck.i was unsure if i could but Anthony was sooo nice nooo pressure.Shout out to Brendan in finance. Jesse the manager has a great dealership.thank you Laurie the florist More

Purchased used (CPO) Xterra researched vehicle on internet and contacted dealership through Car Carguru's. Victor responded within 5 min, and we agreed on price and meeting time researched vehicle on internet and contacted dealership through Car Carguru's. Victor responded within 5 min, and we agreed on price and meeting time the following day. The Xterra was CLEAN !! We were treated so well by everyone and Luz in finance even beat my credit unions low APR ! We have bought a few cars in our days and this has been our best dealership experience thus far. Thanks Victor Salas ! More

Absolute worst experience with this dealership I bought a certified preowned car from AV Nissan that was never properly reconditioned or inspected. Apparently, Nissan has guidelines and standards f I bought a certified preowned car from AV Nissan that was never properly reconditioned or inspected. Apparently, Nissan has guidelines and standards for qualifying a car for their CPO program. However, some independent dealerships take advantage of buyer protection programs by issuing warranties without investing a dime in reconditioning, purely to increase profits and the price of the vehicle. Some states, like CA, also have "certified preowned" laws but there are dealers that think they're above vehicle codes and choose to take a gamble on the likeliness of a consumer fighting back if he/she were to become aware of the dealership's deceit. In my case, they should have passed on the sale because I will fight for justice and do not play the victim role well. I trusted this dealership because I was referred by a friend and had just moved to the area. I needed a car quickly, and thought buying a "certified" Nissan was a safe call. My guard was down, and they seized the opportunity by taking full advantage of me. My story is quite unbelievable, as you would never expect a Nissan dealership to go to such lengths to make a sale. Please think twice and be skeptical if you're looking to buy a used vehicle, especially if you're considering AV Nissan. Certified preowned doesn't guarantee anything. The dealer can simply check boxes on the inspection form and send it to Nissan to have a policy issued, even if the car doesn't qualify for their CPO program due to its history or defects. I wish my experience with AV Nissan hadn't been so incredibly negative. I hope my review will prevent someone from making a similar mistake. If buying certified preowned or used, be sure to have the car independently inspected by a qualified mechanic. Also closely review the certification checklist in advance of buying and ensure all aspects of the car actually match what's claimed on the CPO checklist. Any repairs to bring the car up to standard must be completed prior to the sale. Do not sign anything until everything stated on paper is reality. Make sure they provide you with all CPO paperwork and information, as shown on Nissan's site, at the time of purchase. This may seem like obvious advice to some, but I was naive about the certification process and financed a certified preowned car that had never gone through the certification process prior to my purchase and would have found this advice helpful. I foolishly trusted them. In regard to AV Nissan, do an extensive Google search for complaints. Look for the 2.75 million dollar judgement against them for using after-market chrome on OEM wheels, and the horrible accident they caused by ignoring Nissan's guidelines on the dangers of using after-market chrome. When reading reviews, keep in mind, they ask customers and employees to post good reviews, so you will find plenty of those on the review sites that they target and monitor. Good reviews always follow a bad review. More

I had a wonderful experience at Antelope Valley Nissan due to the excellent customer service skills by Victor and Brendan. They definitely worked with me and my not so great credit on getting a car that s due to the excellent customer service skills by Victor and Brendan. They definitely worked with me and my not so great credit on getting a car that suited my family. I am very pleased with my purchase and I look forward to visiting their location again. More