Annapolis Subaru - Service Center

High prices These folks run a skilled service department. Their prices on parts are out of line with reality. I have been charged 25 dollars each for spark plugs These folks run a skilled service department. Their prices on parts are out of line with reality. I have been charged 25 dollars each for spark plugs and 800 dollars for an AC compressor. The total for the compressor replacement was 1300 and change. More

Great Sales and Service Experience While I did not purchase my Subaru from Annapolis Subaru, they treat me as a long time client. I also assisted my sister with her gently owned Foreste While I did not purchase my Subaru from Annapolis Subaru, they treat me as a long time client. I also assisted my sister with her gently owned Forester, and the sales experience was great. Their check-in process for service is very streamlined, and they keep you up to date during the process. I highly recommend Annapolis for you next vehicle and if you are an existing Subaru owner, try out their service department. More

Great service My experience at Annapolis Subaru was excellent. The service department employee was very professional and let me know the price of my scheduled main My experience at Annapolis Subaru was excellent. The service department employee was very professional and let me know the price of my scheduled maintenance work up front. I highly recommend the Annapolis Subaru dealership from sales to service they have always been great to work with. More

Awesome Service I had the oil changed in my Subaru Ascent. The service was great. Everyone from Service was polite and knowledgeable. Joe from Finance came to chec I had the oil changed in my Subaru Ascent. The service was great. Everyone from Service was polite and knowledgeable. Joe from Finance came to check on how things were going. Steve and Andre greeted me when I first arrived. Awesome as always. More

Repairs are done very well Dealership does fine work and communicates well with Subaru for covered warranty work. Dealership will largely match prices from other dealerships fo Dealership does fine work and communicates well with Subaru for covered warranty work. Dealership will largely match prices from other dealerships for parts and service. Subaru corporate told me that this dealership has won an award from Subaru based on both sales and service. I recently had my air conditioner compressor unit replaced on my WRX and the difference in the air conditioner before and after was huge. I also had a strut replaced and the work was excellent. Dealership is the best rated one in my immediate area. More

Reliable and trustworthy. I've been driving Subaru Outbacks since 1995 and always bring it to the Service department. There is never a need to worry when Subaru does maintenanc I've been driving Subaru Outbacks since 1995 and always bring it to the Service department. There is never a need to worry when Subaru does maintenance. Very reasonable and everyone is always very polite. More

Space It is now taking too long at times to get an appointment! Could this be because they need a larger Maintenance Space? The EMPLOYEES are great! It is now taking too long at times to get an appointment! Could this be because they need a larger Maintenance Space? The EMPLOYEES are great! More

Delayed Service Appointment This was the first time my service has ever been delayed for such a long time (2.5 weeks). Since I was going on vacation and had gone 6000 miles, I ca This was the first time my service has ever been delayed for such a long time (2.5 weeks). Since I was going on vacation and had gone 6000 miles, I called on June 7, 2019 for an appointment. After asking could they get me in anytime next week, the earliest appointment I could get was June 25th. I came back from vacation 2.5 weeks later, June 25, 2019, with my odometer showing 8000+ miles and asked what had happened that I could not get service. I was told, "We were very busy at that time." When I bought the car, I was under the impression that service should be performed every 6000 miles. Perhaps I am wrong. Normally, I can get service in less than a week, so this appears to be an anomaly. More

Outback purchase It was such a seamless process selecting and purchasing my beautiful new 2019 Outback! I’m looking forward to years of ownership. I love it! It was such a seamless process selecting and purchasing my beautiful new 2019 Outback! I’m looking forward to years of ownership. I love it! More