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Annapolis Subaru - Service Center

Annapolis, MD

4.3
97 Reviews

97 Reviews of Annapolis Subaru - Service Center

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April 20, 2023

Efficient and calm Waiting area and refreshments were very good Appreciated the free wash cards More

by christmas gift
Recommend Dealer
Yes
Employees Worked With
Stefan
April 16, 2023

Was very attendant and described the whole process she explained everything throughly had a smile on her face More

by apsantos6464@gmail.com
Recommend Dealer
Yes
Employees Worked With
Shannon
April 16, 2023

I have been using Annapolis Subaru Service and Dealership for over 20 years. Always the best at customer service and professionalism. Would highly recommend the dealership More

by Nate N
Recommend Dealer
Yes
Employees Worked With
Jared who always completes the work on my Subarus
April 15, 2023

Good, fast service. Text program never notified me car was ready. So you may have a hiccup there. More

by accesstome@msn.com
Recommend Dealer
Yes
Employees Worked With
Shannon
March 07, 2023

They handled everything professionally and with excellence. I personally recommend some of their outstanding performers. More

by Supersonic12ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Keiser , Jackie Whetzler
December 11, 2022

Shannon in the Service Center came up to see me when she heard my 2007 Impreza was totaled. I just purchased a 2019 CrossTrek. Shannon is always professional, polite, explains the issues in detail in an und More

by Snowy Owl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Leach, Jason Janz
December 09, 2021

Jason is the best! Always has a smile on his face and is always polite! More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Janz
October 23, 2020

This is my fourth Subaru and I've liked everyone.Jason This is my fourth Subaru and I've liked everyone. Jason and the team did a great job making my 2012 Forester run like a top. Repaired the multiple More

by Mike V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Janz
Nov 03, 2020 -

Annapolis Subaru responded

Mike, thank you for your high star rating. We're happy to see that your experience with Jason was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 18, 2020

The level of courtesy and knowledge of the staff was paramount. This definitely assisted in our decision-making process. We would definitely refer others to Annapolis Subaru. More

by NERRAW1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Carroll and Moe , Ryan Crawford
June 03, 2020

Brake pedal goes to the floor Service dept. saw that brake pedal goes to the floor. Told me "they all do that". Unacceptable answer. I'm worried about driving this car. More

by art
Recommend Dealer
No
Employees Worked With
Not known
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