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97 Reviews of Annapolis Subaru - Service Center
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January 21, 2025
I drive an hour to use this service dept. That probably says how much I trust it. That probably says how much I trust it. More
by Linda Sherry
January 14, 2025
I can't rate service. Car seems to be working well. I had routine maintenance work done. My concern in the 4 Subarus that I've had is the tire minder which seems flaky i Car seems to be working well. I had routine maintenance work done. My concern in the 4 Subarus that I've had is the tire minder which seems flaky in each one. I go in and have tire pressure adjusted. The weather affects it no matter what. It makes me nervous to see the reminder appear! I was told it might be defective and need replaced. Not given a cost but knowing how unreliable it has been in each car; I think I'd rather just put a black piece of tape across that part of the dash readings so I can't see it. Note: To submit this, I had to put in a name and number of stars but that is onlydone because I had to do it to submit my review. More
by Travelwaves
Employees Worked With
December 31, 2024
Annapolis Subaru delivers excellent service and is respectful of my time. I will continue to use this dealership to maintain my 2015 Outback. respectful of my time. I will continue to use this dealership to maintain my 2015 Outback. More
by Cynthiai_111
Employees Worked With
Employees Not Listed
December 31, 2024
Very professional; thorough; great customer service; wonderful, comfortable waiting area; we will definitely return with our Subaru. wonderful, comfortable waiting area; we will definitely return with our Subaru. More
by joeldiemond
Employees Worked With
November 19, 2024
Annapolis Subaru has been very professional and has helped us sort out several issues. Our car is now running great helped us sort out several issues. Our car is now running great More
by AlexH
Employees Worked With
November 01, 2024
Service was easy to schedule and prompt once arriving. The waiting area was clean and comfortable. Everyone was polite, friendly and helpful, The waiting area was clean and comfortable. Everyone was polite, friendly and helpful, More
by czgainer
Employees Worked With
October 30, 2024
Excellent customer service, also appreciated fitting me in at the last minute to look at my car, thorough explanations leaving me feeling confident in my car’s safety. in at the last minute to look at my car, thorough explanations leaving me feeling confident in my car’s safety. More
by lindakayramos
Employees Worked With
October 10, 2024
If I could give negative stars I would. 9am service appointment was met with an attitude and was told my warranty repair would not be started until the afternoon. I’d already spent 1.5 hour 9am service appointment was met with an attitude and was told my warranty repair would not be started until the afternoon. I’d already spent 1.5 hours to get here. Six plus hours later I asked how many more hours would it take to complete repair. Another snarky reply was at hand. Finally done at 3:30pm. Seems this service department is only capable of doing o changes. About 30 of those were completed while I was waiting. I don’t know who hurt the person that subsequently decided I needed to be punished today, but obviously I won’t be returning. Do not buy a vehicle from this dealership unless you never need service from them. More
by Disappointed
Employees Worked With
Paul
August 12, 2024
I had no trouble getting my car’s first “checkup”. They were even able to access the extra warranty I bought without any problem They were even able to access the extra warranty I bought without any problem More
by sbuchan6162
Employees Worked With
I can’t remember her name- Christie?
