Annapolis Subaru

I’m a long time customer who bought my 4th Subaru. Three were bought at Annapolis Subaru. I’m satisfied. 25, 25, 25? 25....why? were bought at Annapolis Subaru. I’m satisfied. 25, 25, 25? 25....why? More

Wonderful experience all around with Marissa, Susan, and Bob. Very patient and informative. Exceeded my expectations with customer service and financing. I would highly recommend this dealership to anyone l Bob. Very patient and informative. Exceeded my expectations with customer service and financing. I would highly recommend this dealership to anyone looking for a subaru. More

I was pleased with the staff at Annapolis Subaru. Everyone was friendly and they made the process painless. The only complaint I have is when I called to reschedule my service appointment, the first Everyone was friendly and they made the process painless. The only complaint I have is when I called to reschedule my service appointment, the first time I was disconnected, the second time no one answered. The third time I called Joe from the finance department. More

We bought a 2020 Acsent Limited. Ottie was great to work with. The entire dealership team including parts and service are top notch. 5 Star service. with. The entire dealership team including parts and service are top notch. 5 Star service. More

Ottie, Ryan and Bob were very friendly and accommodating. Ryan has the detailed buff some nicks from the passenger door that I noticed on close inspection of the car. Bob went the extra mile to explain to Ryan has the detailed buff some nicks from the passenger door that I noticed on close inspection of the car. Bob went the extra mile to explain to us that customer satisfaction is their number 1 priority. We would definitely recommend Annapolis Subaru! More

Susan was patient, fair, quick to respond and worked with us diligently every step of the way. Knowledgeable but not pushy. Great experience overall working with her. us diligently every step of the way. Knowledgeable but not pushy. Great experience overall working with her. More

The best dealership experience ever! We had been looking for a new SUV since the Spring of 2019 and shopped a lot of different manufacturers. We met Susan that Spring and she was awesome We had been looking for a new SUV since the Spring of 2019 and shopped a lot of different manufacturers. We met Susan that Spring and she was awesome, no pressure, she just answered our questions and showed us what Subaru has to offer. None of the hard sales pitches, gimmicks and that Subaru is so much better then those other SUVs that we were looking at. Most of the business cards that we got went through the shredder and I saved a few for the folks who treated us well. I would rank Susan #1 of all the sales associates that we dealt with the last two years. When we decided that we wanted to take another look at the Ascent, we drove up to Annapolis and reconnected with Susan. We hadn't decided for sure on the Ascent and wanted to look at another SUV before we made the final decision. Susan and the dealership team priced the Ascent in the ballpark I was willing to pay right off the bat. There wasn't the back and forth games I've had to endure in the past. They came out with a very fair offer. We had told Susan we had one more place to go and then we'd decide what SUV we'd get. Nothing changed with her, she didn't change gears on us and try to twist our arm. She simply said that it's a big purchase and we need to get what will work best for our family. Annapolis Subaru overall was very good throughout our time there. There is another dealership that is closer to us, but you couldn't pay me to go back there. So if you're in the market for a new Subaru, go visit Susan and the Annapolis Subaru team! More

From one professional to another Erik in sales was very accommodating, understanding, and helpful. He was able to work with Ryan to accomplish as I requested. They are flexible and Erik in sales was very accommodating, understanding, and helpful. He was able to work with Ryan to accomplish as I requested. They are flexible and he was able to do what every other dealer couldn't and that was get me a great deal while delivering a great experience. I work in sales as well and was impressed by his communication and friendly persona. Go see Erik at Annapolis Subaru!! 10/10 (Also, he kept in touch better than any other sales associate that I encountered on my search. which was on over 18 dealers) More