Annapolis Subaru

We purchased our 3rd Subaru. Making a major purchase during a pandemic in an election year marked with economic uncertainty is nerve wracking. Andre was incredibly helpful and professional. Definitely during a pandemic in an election year marked with economic uncertainty is nerve wracking. Andre was incredibly helpful and professional. Definitely a wonderful experience. More

Painless, quick and efficient. Andre presented me with choices and options in models and packages after actually listening to what I wanted in an new Subaru. He got me the price I wanted to pay and even choices and options in models and packages after actually listening to what I wanted in an new Subaru. He got me the price I wanted to pay and even came to my house to deliver my car, sign the papers and drive my old car away. Excellent service all the way. More

I had a quick and easy car buying experience. My salesman was unexpectedly out on the day of my purchase and they were able to make arrangements for someone else to help in his absence. salesman was unexpectedly out on the day of my purchase and they were able to make arrangements for someone else to help in his absence. More

The single best car buying experience I have ever had in 40 years. This dealership has mastered the art of professionalism. The most professional, courteous and pleasant bunch of people I’ve ever had the p 40 years. This dealership has mastered the art of professionalism. The most professional, courteous and pleasant bunch of people I’ve ever had the pleasure of dealing with! More

We were concerned about car shopping during the pandemic, but impressed by your commitment to a safe environment for both employees and customers. The purchase went ver smoothly in comparison to other vehicl but impressed by your commitment to a safe environment for both employees and customers. The purchase went ver smoothly in comparison to other vehicle purchases. High quality customer service and knowledgeable staff. More

Wonderful experience and customer service!!!! Moe, Ryan and Billy were great to work with! The process was smooth, easy, pleasant and efficient. Highly recommend Annapolis Subaru! and Billy were great to work with! The process was smooth, easy, pleasant and efficient. Highly recommend Annapolis Subaru! More

All the staff that I came in contact with were professional, efficient and friendly, especially Helen, Susan and Bob. Thank you for all your assistance professional, efficient and friendly, especially Helen, Susan and Bob. Thank you for all your assistance More

Dishonest Sales persons.Dealer sold car without Dishonest Sales persons. Dealer sold car without promised equipment on a used certified 2017 Subaru BRZ. Sales person, stated verbally and in writt Dishonest Sales persons. Dealer sold car without promised equipment on a used certified 2017 Subaru BRZ. Sales person, stated verbally and in written email, that the car included the performance package. Vehicle did not have included equipment. Tried to work with dealership to have parts added to car. Dealership refused. Contacted Subaru of America, provided them with proof of sales person's claims about installed equipment in the car. Subaru's response was that they do not have control over dealerships and they could not assist further. Bottom line, I purchased a car with specific equipment and I did not get what I paid for. Dealership is untrustworthy and deceitful. Shop with caution. More

I worked with Kevin Shipler to buy my first new car! He let me know my options without any pressure, I highly recommend Annapolis Subaru! let me know my options without any pressure, I highly recommend Annapolis Subaru! More