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Annapolis Subaru

Annapolis, MD

4.8
2,177 Reviews
Annapolis Subaru is proud to serve Maryland with quality new & CPO Subaru models and pre-owned vehicles. With models like the Outback, Forester, Impreza, BRZ, Legacy, Crosstrek and the ALL NEW 3rd row Ascent, we have something for every taste and need. If you're looking for a used car in Annapolis, we can assist you there as well. Visit our Annapolis pre-owned and used car inventory page to see our large collection of pre-owned vehicles. We also provide a full line of services dedicated to our Maryland customers. From Subaru car repairs and service performed by expert mechanics, to OEM Subaru auto parts and accessories, to Subaru Lease plans and car loans, Annapolis Subaru is the smart choice for your automotive needs.
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149 Old Solomon's Island Rd

Annapolis, MD

21401

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Showing 2,177 reviews

November 28, 2020

Excellent customer service!Excellent product!Only Excellent customer service! Excellent product! Only negative comment is the quick review of additional finance options such as extended warranty and More

by JELLOSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Coolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Tyler
Nov 30, 2020 -

Annapolis Subaru responded

Thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

November 28, 2020

Nice place and good location. Front desk staff seemed a bit pre-occupied. Immediate resolution of computer issue by sales person, Susan Cooley. The Finance person that I dealt with is not listed in the re More

by kathleen15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Coolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Annapolis Subaru responded

Kathleen, we really appreciate your great feedback! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2020

I arrived very close to closing but Andre worked with me beyond closing to close the deal. Although, I didn’t get the exact purchase price I asked for very happy with my purchase. It was a still great, low More

by MILYONZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Ryan
Nov 30, 2020 -

Annapolis Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!

November 28, 2020

I like the quality of care that they give. They make you feel very welcome ,and very helpful thru the process. I would highly recommend this dealership to everyone. More

by COUNTRYGIRL6375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Petro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Tyler, Ryan Crawford
Nov 30, 2020 -

Annapolis Subaru responded

Hi, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2020

Susan was so kind and professional. We really enjoyed working with her today. She listened to our needs, and got us the 2021 Legacy Ltd that we wanted. This is our 3rd Subaru from Annapolis Subaru. Sa More

by tmccarty5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Coolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in Finance was excellent.
Nov 30, 2020 -

Annapolis Subaru responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!

November 28, 2020

From start to finish Subaru Annapolis goes above & beyond making a car buying experience hassle free! Otti is always fantastic, and knows the product well!! More

by DAVISTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Sadtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob! , Ottie Jones
Dec 01, 2020 -

Annapolis Subaru responded

Thanks for your great review, and for giving our dealership such a high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2020

This Crosstrek is the third Subaru that we purchased this year from Annapolis Subaru. We worked with Andre Gayle each time. He was always more than helpful with all of our questions and requests. He always g More

by KBaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Annapolis Subaru responded

Thank you so much for your positive comments about Annapolis Subaru! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2020

Andre found me exactly the car I was looking for and facilitated all the details seamlessly, even syncing up my phone to the new car. More

by SHEILAKINKADE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Annapolis Subaru responded

Sheila, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help. Safe travels!

November 22, 2020

Everyone was professional and friendly, knowledgeable without any pressure- very straight forward and enjoyable experience. The timing allowed me to participate in the Share the Love event which was also More

by acalloway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Petro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Newman
Nov 24, 2020 -

Annapolis Subaru responded

Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

November 21, 2020

Susan was excellent. The place was Covid safe - all people wearing their masks properly and they gave us a great deal. Thanks for the great experience. More

by KINMORONEYTM
Recommend Dealer
Yes
Employees Worked With
Susan Coolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Annapolis Subaru responded

Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

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