Annapolis Subaru

This was our 4th vehicle purchased from Annapolis Subaru over several years. This process of buying a new car is not one many people find pleasant, but it has always been a pleasant experience at Annapolis over several years. This process of buying a new car is not one many people find pleasant, but it has always been a pleasant experience at Annapolis Subaru, and the smooth process continued most recently with Michele, who was a great example of customer service. Thanks. More

Very helpful and accommodating. Andre and Marissa were great to work with! Marissa surprised us with diapers in the front seat of our new car, very thoughtful and unexpected. great to work with! Marissa surprised us with diapers in the front seat of our new car, very thoughtful and unexpected. More

It was about a pleasant as possible process (if going through all the things involved in purchasing a new car can be called pleasurable) purchasing a new Forester at this dealership. Helen Appel was a pl through all the things involved in purchasing a new car can be called pleasurable) purchasing a new Forester at this dealership. Helen Appel was a pleasant, professional, and knowledgeable sales person. Billy, the general manager made it a point to introduce himself and answer any questions that we brought up that Helen wasn't able to answer. Even going through that final stage of the purchase in the finance etc. office wasn't "painful" as it can be in other dealerships. Our decision concerning the offered extra coverages was treated respectfully by Bob. More

A very professional dealership, with friendly and knowledgeable sales staff. As a customer, they listened with a lot of patience to my needs, and there was no pressure to purchase. If you are inter knowledgeable sales staff. As a customer, they listened with a lot of patience to my needs, and there was no pressure to purchase. If you are interested in purchasing a Subaru, I would definitely recommend this dealership. More

Helen, Ryan and Bob were amazing to work with and we couldn't have asked for a better car buying experience. It was seamless, professional and personal. So grateful for their expertise and ease of the t couldn't have asked for a better car buying experience. It was seamless, professional and personal. So grateful for their expertise and ease of the trade-in process and purchase of our first Subaru Ascent. Cannot recommend them or the Annapolis location enough. Our dog was even welcome inside while we finalized paperwork! More

Would recommend Susan Coolen along with Annapolis Subaru for service, sales, experience& professionalism to anyone who asks for a solid car. Just nothing negative to say. Loved our full experience. Peggy for service, sales, experience& professionalism to anyone who asks for a solid car. Just nothing negative to say. Loved our full experience. Peggy More

Earlier this month we decided to look at used Subaru Outbacks at Annapolis Subaru. After looking at the used car inventory on their website, I set up an appointment for a test drive. Andre was there t Outbacks at Annapolis Subaru. After looking at the used car inventory on their website, I set up an appointment for a test drive. Andre was there to help us through the process. We had some questions about the first Subaru we drove. Andre took the time to listen to our questions and realized that a new model addressed concerns we had about the support and positioning of the driver's seat. After taking that newer model for a test drive, we realized we had found our car. Throughout the process Andre was professional and knowledgeable. He answered the questions we had. He helped us find our car, and then helped to complete the process quickly and efficiently. Great job! And, when we took possession of the car two days later, Andre made sure we had a very good understanding of how to operate the various features on the Outback. Finally, Bob Carroll in Finance, was helpful as we completed the final details of the transaction. More

I had inquired about a vehicle online that I saw. I scheduled and appointment saw and test drive the SUV. They were to accept my trade in and I got the SUV I wanted. scheduled and appointment saw and test drive the SUV. They were to accept my trade in and I got the SUV I wanted. More

I had a great time buying my car here! Everyone was super friendly and very efficient time wise. All of my questions were answered and I felt very at home. Shout out to Helen for being so professional and he friendly and very efficient time wise. All of my questions were answered and I felt very at home. Shout out to Helen for being so professional and helpful- she was awesome! Will definitely come back to purchase my next Subaru. More

We put a deposit on a vehicle and they held it for us for a week until we could get our son there to check it out. In the end it was not the right car for us. At a time when auto inventory is short and every a week until we could get our son there to check it out. In the end it was not the right car for us. At a time when auto inventory is short and every sale is critical, they had every right to be short with us, but they were nothing less than courteous and understanding. I highly recommend working with the people at Annapolis Subaru! More