Annapolis Subaru
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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All the people I came across in this process were courteous, respectful, informative and helpful!. Helen was very attentive to my needs and did a great job explaining how the process and car worked. courteous, respectful, informative and helpful!. Helen was very attentive to my needs and did a great job explaining how the process and car worked. Thank you! More
So easy to work with. Everyone was friendly and helpful. Purchasing process was easy and my salesperson Chuck was great to work with. Everyone was friendly and helpful. Purchasing process was easy and my salesperson Chuck was great to work with. More
The rear gate on my Outback stopped working. I didn't really have a service appointment but was invited to drop by as service opened on Sat. morning. A service employee wanted out to the car & I didn't really have a service appointment but was invited to drop by as service opened on Sat. morning. A service employee wanted out to the car & fixed it in less that 30 seconds!! More
Awesome, perfect service, 3rd purchase with you all. Very happy customer. Keep up the great work! Very happy customer. Keep up the great work! More
Excellent Sales service; product knowledge; No pressure approach. Very respectful! No questions left unanswered. Helped to compare. approach. Very respectful! No questions left unanswered. Helped to compare. More
I had purchased my subaru from this facility and had all previous service done here without incident so i made an appointment for 0815. The intialy visit went off without any problems and at 1030 they infor previous service done here without incident so i made an appointment for 0815. The intialy visit went off without any problems and at 1030 they informed me that for a diagnostic and 30k service that it be '2 - 3 hours' to get my car fixed. No problem. I decided to leave via their shuttle and shop around. At 1530 i hadn't heard anything so i called multiple times and received no answer then returned to the dealship to find out my car was not fixed and that someone was supposed to contact me about my vehicle which no one did. They advised i could leave my car overnight (i live 40 minutes away and came by myself) or take it home and come back. So now i am waiting at 1600 for my car to be returned back to the dealership and i still have to return with my car working improperly next week for them to finish my service. More
Sophie Engle was excellent throughout the purchasing experience from keeping me informed about the whereabouts of my car in shipping, to showing me all the controls on the Subaru Wilderness experience from keeping me informed about the whereabouts of my car in shipping, to showing me all the controls on the Subaru Wilderness More
The folks were very helpful in ordering my new car and with follow up after my receiving it. with follow up after my receiving it. More
Sales personnel are efficient with no pressure sales. They try to accommodate your needs as possible. They try to accommodate your needs as possible. More