Annapolis Subaru

Everyone involved listened to what I was looking for and found it as soon as could be expected. I never felt pressured or up-sold.. found it as soon as could be expected. I never felt pressured or up-sold.. More

Words can’t describe how amazing this dealership and saleswoman were to me. Amazing! From the very beginning Susan said she wanted to make me happy. Yet, words often ring hallow in this world but n saleswoman were to me. Amazing! From the very beginning Susan said she wanted to make me happy. Yet, words often ring hallow in this world but not with Susan and Subaru of Annapolis. She lived into and went above and beyond and salesperson or dealership I have ever purchased a car with. Even the Business Manager, Marissa, put you at ease. Even if it takes over 2 hours she walks you through the process with joy and a deep commitment to help you figure out what is best for your particular needs. I could continue on but no matter how much I wrote I could not fully convey how wonderful the whole place is! Thank you! More

Michele and Marissa were most helpful. Appreciate their efforts to make the experience as smooth as possible. Appreciate their efforts to make the experience as smooth as possible. More

Staff members are friendly, professional and knowledgeable. Service department is neat and efficient. A positive experience. knowledgeable. Service department is neat and efficient. A positive experience. More

Thank you Susan, Bob, and Annapolis Subaru such a great team. I love my Subaru! Happy New Year! team. I love my Subaru! Happy New Year! More

Everyone we encountered was extremely helpful and kind! Michele did an excellent job in accommodating our every need! Lexy rules the roost😊 Michele did an excellent job in accommodating our every need! Lexy rules the roost😊 More

Everyone was so kind and helpful. I was able to make a bad situation better with their help. I was able to make a bad situation better with their help. More

Helen, Andre, and Marissa had me in and out in under 2 hours. Got an amazing deal on a great pre owned 2021 Crosstrek. No need to negotiate - Annapolis Subaru's price transparency online had me knowing be hours. Got an amazing deal on a great pre owned 2021 Crosstrek. No need to negotiate - Annapolis Subaru's price transparency online had me knowing before I even walked in the door it was the best deal on the car around. This is my second car purchased from this dealership, and they've never failed to impress. More

Brian (Villa--Juarez) was an awesome sales person. He let me make up my mind, work at my pace. Brian understood my budget requirements, and kept them in mind when I wash shopping, and when I was pur He let me make up my mind, work at my pace. Brian understood my budget requirements, and kept them in mind when I wash shopping, and when I was purchasing the WRX. He picked up on the "little questions," and followed up to make sure that each detail I was concerned about was taken care of. Brian was friendly and easy to talk to. I will recommend Brian and Subaru of Annapolis to my friends. Bob in finance was honest and clear. We worked together to make sure I could afford the WRX, and to be sure that I understood what, how much I was paying. He walked through the tricky parts of the contract, and made sure I understood what it meant. He noticed that the interest rate from my bank was higher than what he could offer from a different bank, so we switched to the lower rate. It was great working with the team that valued my time, and didn't leave me sitting alone for extended periods. I felt like a respected person during my time shopping, and picking up my vehicle. Reception was quite helpful in relaying messages, and in guiding me to who I needed to talk to. They greeted me warmly and pleasantly, and made sure I was being taken care of. Beyond that, I am also quite happy with the way my WRX was prepped. The car is beautiful. Brian was careful to guide me about fuel requirements, and break in period. I appreciate that Brian helped deliver my WRX to the island, by picking me up the next day so I could retrieve my Jeep Renegade. More

Michele does not give up. I took over a year to finally complete purchase of Forester Wilderness and she was always prompt to answer questions or get back to me if not availab I took over a year to finally complete purchase of Forester Wilderness and she was always prompt to answer questions or get back to me if not available right away. I felt she did not pressure me but was supportive, patient and genuine, More