Annapolis Subaru
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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They are great ! Provided excellent information, answered all questions and very professional and personable. Definitely recommend their personnel Provided excellent information, answered all questions and very professional and personable. Definitely recommend their personnel More
An amazing experience! Daryl Fischer was fantastic to work with and Kevin on his team was wonderful too! We found the perfect car for my daughter to replace her totaled Leg Daryl Fischer was fantastic to work with and Kevin on his team was wonderful too! We found the perfect car for my daughter to replace her totaled Legacy. We drove 4 hours and it was worth it! Thank you! More
The environment is great and very welcoming, Christopher helped me find a really nice car. helped me find a really nice car. More
Helen was very helpful and made the process very easy and she made the process quick aswell she made the process quick aswell More
Easy, professional, pleasant. Enjoyed buying our Forester through Annapolis Subaru. Staff easy to work with and very knowledgeable. Enjoyed buying our Forester through Annapolis Subaru. Staff easy to work with and very knowledgeable. More
This was the best experience I’ve ever had purchasing a car. Helen, Bob, Pat and the entire team really treated me like family, and looked out for what I wanted. car. Helen, Bob, Pat and the entire team really treated me like family, and looked out for what I wanted. More
Annapolis dealership staff were courteous and professional. The atmosphere was friendly to both humans and four-legged, furry friends. I was immediately greeted upon arriving into the facility professional. The atmosphere was friendly to both humans and four-legged, furry friends. I was immediately greeted upon arriving into the facility and had a sales rep in just a few minutes. The rep first talked with me about the Subaru brand and what I was looking for in a vehicle so that she could make recommendations and aid in my decision making to select the optimum model for me. More
We recently had an experience with Annapolis Subaru that truly showcased their commitment to customer satisfaction and exceptional service recovery. After a storm damaged our Outback, an independent body sh truly showcased their commitment to customer satisfaction and exceptional service recovery. After a storm damaged our Outback, an independent body shop was unable to get the part necessary to complete the repair for several months. At our whit’s end, we reached out to our dealership for help. This was not their problem to fix but we were unable to obtain a resolution weeks into this ordeal and didn’t know what else to do. The team at Annapolis Subaru demonstrated an exemplary level of professionalism, empathy, and dedication to resolving our issue. What stood out the most was the dealership’s proactive approach to finding a solution to this problem they did not create. They identified resources locally and at the national brand level who could quickly source the part. They were transparent and communicated effectively. After 9 weeks of run-around, Annapolis Subaru resolved the issue in 5 business days. We have purchased 3 Subarus from Annapolis Subaru. Seeing their dedication to ensuring customer happiness sets them apart from other dealerships. I highly recommend Annapolis Subaru for anyone in search of not only quality vehicles but also a dealership that values its customers and stands behind its products. More
André Gayle at Subaru of Annapolis has set a high standard for car buying experiences. Despite my search for a passenger van outside of Subaru's inventory, André's professionalism and transparent app standard for car buying experiences. Despite my search for a passenger van outside of Subaru's inventory, André's professionalism and transparent approach stand out. Unlike some dealerships stuck in outdated sales techniques, André fosters a conversation without the pressure of 1950s-style closing tactics. Instead of playing games, he values open communication and mutual respect, making the process frictionless. With André, there's no need for negotiation tricks; we discuss openly until we reach a fair deal, leaving both parties satisfied. It's refreshing to encounter such integrity in the often daunting realm of car buying. More
I did not intend to buy a car when I walked into the dealership. Andre Gayle was very laid back, not pushy, casual, answered all my concerns. Absolutely no pressure. Ms, Chambers was equally accommod dealership. Andre Gayle was very laid back, not pushy, casual, answered all my concerns. Absolutely no pressure. Ms, Chambers was equally accommodating. She also expressed a casual, no pressure attitude. More