Annapolis Subaru

Cool, Calm, Collected: Confidence in their Product From the phone call I made to inquire after the Obsidian Black Pearl 2012 Subaru Impreza 2.0i, to the final signature in Joe Tyler's office just past From the phone call I made to inquire after the Obsidian Black Pearl 2012 Subaru Impreza 2.0i, to the final signature in Joe Tyler's office just past closing time about a week later, the entire crew at Annapolis Subaru was friendly, alert, responsive, and informed. Kyle Lindsay in particular embodied all the qualities I would hope for from a salesman: manners (gotta love etiquette), calm, friendliness, attentiveness, a wealth of information, and a clear confidence in the product he's selling – a confidence, to hear Kyle say it, that extends to partaking in the product himself. I called Kyle multiple times with questions, and though he was likely extending his excellent service to another customer at the time, my calls were returned promptly, and my questions answered in full. ' Joe was a little more insistant than Kyle, but with good reasons, for which I'm grateful in the end. The dealership is clean, and is set up to be welcoming. My wife and I both felt very comfortable there. In the end, this is an establishment which, after only one experience with (so take it with a grain of salt OR be particularly impressed), I can presently say exudes excellence. More

Great car buying experience My wife and I just purchased a new 2017 Premium Forester from Ed Rucker at Annapolis Subaru and we have to say one of the best car buying experiences My wife and I just purchased a new 2017 Premium Forester from Ed Rucker at Annapolis Subaru and we have to say one of the best car buying experiences we have had. Ed went way above to make sure that we were happy with our purchase. Ed even had our trade-in towed to the dealership. We are very pleased with the entire staff at the dealership. More

Incredible experience buying our 8th Subaru We have worked with this dealership since 2000 and have always found them to be professional and courteous and also knowledgeable. From the service We have worked with this dealership since 2000 and have always found them to be professional and courteous and also knowledgeable. From the service people Doug and Jason to the sales staff and business manager, great team. Arthur "Ottie: Jones was our salesman this time and he was incredible personable, professional and knowledgeable, at checkout he knew absolutely everything about everything with the car, every button, switch and nuance. 100% would recommend him and the dealership. More

Satisfied customer once again! Once again Subaru has met my needs in what I was looking for! I will be back again in the future for my next Subaru purchase! Mrs. Sonja Anderson wa Once again Subaru has met my needs in what I was looking for! I will be back again in the future for my next Subaru purchase! Mrs. Sonja Anderson was very friendly throughout the whole process. Friendliness goes a long way. That's the most important thing I look for whenever I purchase a vehicle or have service done on a vehicle. Mr. Joe Tyler was friendly as well and presented himself very well! He was very understanding when I told him the reason I couldn't purchase the additional services. After I made my decision, he didn't like try to talk me into purchasing the service, instead he just said if I change my mind, give him a call. Again, the friendliness won me over! More

Four Cars and Tons of Parts Later Four cars and tons of parts later I cannot tell you how pleased I am with Subaru of Annapolis as an organization. From Sales, Service, to Parts one w Four cars and tons of parts later I cannot tell you how pleased I am with Subaru of Annapolis as an organization. From Sales, Service, to Parts one will not find a more professional organization who's goal is to maximize the customer experience. Sales: Ed Rucker, Chris Kelly, and Joe Tyler always provide the easiest car buying experience one could expect. If the car you desire is not on the lot, no worries...they will find it and provide the best bang for the buck. Transparency is key and no games on the numbers when it comes time to sign a deal. Service: The ENTIRE service team always ensures that your vehicle is taken care of with the upmost respect and repairs performed to manufacturer specs. Doug Wright and Co. are consistent and communicative...the best qualities one can expect for a service department. Parts: Jon, David, and Jackie are the best parts crew in the industry. Friendly and always willing to go the extra mile, these professionals always deliver on time with the best prices in the industry. I do not shop anywhere else for OEM replacement components. More

Easiest car-buying experience ever I've been to other dealerships and for the most part it's been a lengthy and exhausting experience. Oftentimes sales agents twists your arm to either I've been to other dealerships and for the most part it's been a lengthy and exhausting experience. Oftentimes sales agents twists your arm to either upgrade to a higher trim or accept the price they have in front of you. But in Annapolis Subaru, it was a breeze the moment we stepped in. We were treated fairly, asked what we were looking for, and worked around OUR needs. Never was I pressured into getting a particular trim that I don't really need nor was I given an unfair appraisal for my old car to trade. If not for some banking loan issues I would have gotten the car the same day, but that was quickly sorted out the following day and drove away with my brand new '17 Forester Premium. If the dealership management keeps up this kind of culture in their dealership, I will get my next vehicle from this dealer. Best car buying experience ever! More

Good Experience I had a good experience at Annapolis Subaru. Ottie Jones was very helpful and made the purchase easy for my wife and me. We purchased a new 2016 Subar I had a good experience at Annapolis Subaru. Ottie Jones was very helpful and made the purchase easy for my wife and me. We purchased a new 2016 Subaru Crosstrek on a Saturday morning. More

So happy to be a SUBI! I chose to come over to the Subaru family because the dealership holds an outstanding reputation of no pressure buying and warmth:) As an educator li I chose to come over to the Subaru family because the dealership holds an outstanding reputation of no pressure buying and warmth:) As an educator living in Maryland, it seemed to also be the very best fit: Mileage to the gallon, safety, AWL, budget, and not to forget Dog Friendly! More

It was a great experience The experience of getting my new car was great my family and I was well attended with drinks and helping to get done with all the paper work fast. The experience of getting my new car was great my family and I was well attended with drinks and helping to get done with all the paper work fast. More

Quality Experience I chose Annapolis Subaru to buy my first ever new car (2016 Forester) and it could not have been a better experience. The salesman I worked with was A I chose Annapolis Subaru to buy my first ever new car (2016 Forester) and it could not have been a better experience. The salesman I worked with was Andrew Wolf and for being the new kid on the block in terms of experience, he was extremely professional as well as knowledgeable. He was able to find a car with the exact features that I wanted right away when many other dealerships in the area could not do so without a long waiting period and it was even done at a better price! As a first time buyer, he was able to answer every question I had for him and if he did not know, he was very prompt in finding me the correct information. I was on a tight timeline for car buying, but the service provided to me was efficient and done without errors. Highly recommended! More