Annapolis Subaru

How Automobile purchasing should be! We purchased two Outback 2018 Tourings after having owned a 2013 Legacy for the last 5 years. We returned to Annapolis Subaru for three reasons: * We purchased two Outback 2018 Tourings after having owned a 2013 Legacy for the last 5 years. We returned to Annapolis Subaru for three reasons: * Excellent service provided by Sales * The Service department was proactive and provided predictive maintenance suggestions * Solid product engineering. Keep providing this level of customer service and we will always come back and recommend you to everyone we know. More

Streamlined buying process is awesome. We have been Annapolis Subaru customers since 2005. My wife bought a new Outback in 2016 but the awesome salesman we had at the time moved to Califor We have been Annapolis Subaru customers since 2005. My wife bought a new Outback in 2016 but the awesome salesman we had at the time moved to California the day after we took delivery (he sells Subarus there now) but he recommended Ed Rucker to us to take care of any issues we might have. When it was time to replace our 2005 Outback last week, our first move was to call Ed. We live 80 miles away in Delaware, so first I shopped on the website to get an idea of what I wanted to purchase (during two extended repair visits recently, I had a 2018 Crosstrek as a loaner, and really got to like it) and found a few Crosstrek models that fit the bill. When we talked with Ed, he dug into our records to find every incentive he could offer to get us the best price on the new car, and he went out of his way to get us the best trade in. So, over the span of two phone calls, the sale was set (except for the visit to the dealership to sign all the papers and pick up the vehicle). It was the least stressful car purchase ever. We learned that numerous of Annapolis Subaru sales personnel were trained by Ed, including our awesome salesman from 2016. Ed has a very professional manner and is a pleasure to deal with. We can not more highly recommend Ed. More

Great experience, awesome salesman The best car buying experiences I’ve ever had. I inquired online about an Outback and Marissa Leach responded quickly with a quote. However I had a The best car buying experiences I’ve ever had. I inquired online about an Outback and Marissa Leach responded quickly with a quote. However I had a better quote from another dealer so she came back with a second quote which beat the other, including the sale price and what they would give me for my trade in. I made arrangements to go in a few days later and was expecting something to change, either the price of the car or what they were giving me for my trade in. But no, it was what they said. The best things was my sales guy Mike McNeely. He was wonderful. Polite, not pushy at all and such a pleasure to buy a car from. He sets the bar for how salesmen should be I can’t say enough good things about him. So, if you’re looking for a Subaru, go see Mike McNeely More

Car buying process made easy Car buying process made relatively easy and painless. They even delivered the car to home at no additional cost. Love the new 2018 Subaru Forester. Car buying process made relatively easy and painless. They even delivered the car to home at no additional cost. Love the new 2018 Subaru Forester. More

Zero-Pressure Sales Strategy I recently went to Annapolis Subaru via recommendation of a friend. My sales consultant was Erik Wangdahl. He was great! I really appreciated his non- I recently went to Annapolis Subaru via recommendation of a friend. My sales consultant was Erik Wangdahl. He was great! I really appreciated his non-aggressive, informative approach to help me learn more about Subaru vehicles. The finance personnel, Joe was very nice to talk to as well throughout the entire process. He had a great sense of humor and was very well informed about finance options, making me feel comfortable about the experience. Another great thing about Subaru Annapolis is that I only spoke to two people through the entire process. Only Erik and Joe. At other dealerships, I had met more than my fare share of employees and it was absolutely exhausting. Best of all, no one at Subaru bombarded me with emails or phone calls to push me to buy anything. Even after I left with my new 2018 Subaru Crosstrek, Erik has stayed in touch and has been more than willing to help me understand my new car better so I will be taking full advantage of this as well. Many thanks to Subaru Annapolis! More

Excellent experience! My salesperson, Ottie Jones, provided an excellent, all-around buying experience. He was patient, friendly, personable, and knowledgeable. He made m My salesperson, Ottie Jones, provided an excellent, all-around buying experience. He was patient, friendly, personable, and knowledgeable. He made me feel very comfortable with the buying experience. He is very customer service oriented and, most importantly, not high-pressure. I would also like to acknowledge Robert Carroll from their Finance Department - he was a pleasure to work with, as well. More

Above and beyond By far the best car buying experience I've ever had all thanks to my salesman Ottie Jones he was beyond helpful, very professional, polite and very kn By far the best car buying experience I've ever had all thanks to my salesman Ottie Jones he was beyond helpful, very professional, polite and very knowledgeable I couldn't of asked for a better person to sell me my first new car. I can't thank him enough and would absolutely recommend him to anyone looking for a new or used vehicle More

Easiest Car Deal I've Ever Made I found the car I wanted online and was contacted by Marissa, who assigned me to Sonja. Sonja was quick in responding to my emails and knowledgeable I found the car I wanted online and was contacted by Marissa, who assigned me to Sonja. Sonja was quick in responding to my emails and knowledgeable about the vehicle. We made an appointment for the next morning. I went into the dealership and Sonja had all the paperwork ready to review and sign. She has a lovely personality and is easy to talk to. She truly cares about the customer's needs and wants and is not just trying to make another sale. After going over the paperwork and meeting with Joe Tyler, who was also very helpful and knowledgeable, Sonja walked me out to the car and went over everything inside and outside before I drove off. Everyone at the dealership has been very kind and helpful. I look forward to working with everyone in the future as well as coming back to purchase another vehicle. More

Another great Annapolis Subaru experience!!! This was our 2nd purchase in 10 months from Annapolis Subaru. We went back because of our great experience we had the first time around. I won’t deal This was our 2nd purchase in 10 months from Annapolis Subaru. We went back because of our great experience we had the first time around. I won’t deal with another dealer. My family are customers for life. More

New kind of car buying experience! Ottie was great! He showed us the ropes, let us go for a ride without him, NOT my experience anywhere else, when he saw us looking at other vehicles, Ottie was great! He showed us the ropes, let us go for a ride without him, NOT my experience anywhere else, when he saw us looking at other vehicles, he was out the door to find out which one we wanted to drive next. He let us drive probably four cars before we found the one. Then it was really easy to talk to everyone there when we sat down to haggle. I will buy my next Subaru from Ottie! More