Annapolis Subaru

Excellent communication I chose to work with Annapolis Subaru because of coworkers' experience with dealing in Annapolis (one was a Subaru customer). I also chose this deale I chose to work with Annapolis Subaru because of coworkers' experience with dealing in Annapolis (one was a Subaru customer). I also chose this dealership for other reasons. First and foremost, this is the only dealer that had the type and color of vehicle I was looking for. Second, the e-price was a great first offer, and made negotiating a breeze. Third, the communication was swift, didn't overdo it (like all the others...literally) and Tracey was responsive to my few questions. Tracy Hammer was very easy to work with in getting me to the deal I wanted, and I feel like I received a fair deal on both the Crosstrek I purchased...as well as the trade-in value I received for my previous vehicle. More

Great Selection & Fair Price Buying a car from Ramon Garcia was a pleasant experience . He helped us find the interior color we wanted and made the purchase and delivery experienc Buying a car from Ramon Garcia was a pleasant experience . He helped us find the interior color we wanted and made the purchase and delivery experience go smoothly. More

Most painless auto purchasing experience to date We visited Herb Gordon Subaru before coming to Annapolis Subaru. The salesman at Herb Gordon informed us that it was unreasonable for us to expect to We visited Herb Gordon Subaru before coming to Annapolis Subaru. The salesman at Herb Gordon informed us that it was unreasonable for us to expect to get the vehicle that we wanted so late in the month...so, we decided to try another dealer, and we chose Annapolis Subaru. We couldn't have been more pleased with our decision. Our salesman, Erik Wangdahl helped us get our Subaru Forester at the right price, in the color and with the accessories we wanted, without any pressure or hassle. He was very responsive to our telephone and email inquiries from our initial contact through the delivery of the vehicle. When we took delivery, Erik spent a lot of time making certain that we understood how the different features of our SUV worked, including how to use the Bluetooth and synching up our phones. He also indicated his willingness to help us with any questions about our vehicle at a later date, if we have any. I have no doubt that if we have a need to ask a question, that he would get back to us in a timely fashion. Erik was a pleasure to deal with. His knowledge of the product is exceptional and his professional manner was really appreciated. I would not hesitate to recommend him and this dealership when a friend or family member is in the market for a new vehicle. Joe Tyler was the finance person we dealt with, and he helped us through the auto financing process in a painless, professional manner. More

Painless Experience Andre Gayle and Joe Tyler made this experience fast, informative, professional, and even threw some comedy in there. Andre was very responsive in the Andre Gayle and Joe Tyler made this experience fast, informative, professional, and even threw some comedy in there. Andre was very responsive in the weeks leading up to delivery. I couldn't have asked for a better experience. More

Years of experience makes a difference. Joe is a very knowledgeable man. He helped us get the best deal I felt was possible. My husband are both satisfied with the customer service he gave. Joe is a very knowledgeable man. He helped us get the best deal I felt was possible. My husband are both satisfied with the customer service he gave. He tells it like it is, which we could handle. Very professional and gets the job done. What more could you ask for. More

Pleasantly surprised Salesman Chris Zook went out of his way to help us with every step of the process; thank you for everything! We got in and out without any issues. Salesman Chris Zook went out of his way to help us with every step of the process; thank you for everything! We got in and out without any issues. More

Great experience buying a car here We selected a 2017 Subaru Forester with standard transmission (so that we could tow it behind our motorhome). The one we selected was in transit, so We selected a 2017 Subaru Forester with standard transmission (so that we could tow it behind our motorhome). The one we selected was in transit, so basically we bought it sight unseen and put $500 down to reserve it for us. When it came in, our salesperson immediately called us and we immediately went over and took it for a test drive. Two days later, we drove it home! Simple. More

Most Pleasant Car Buying Experience Kyle Lindsay was terrific! Not only was he extremely knowledgeable about the car, but he was personable and accommodating in a non-pressured, non sal Kyle Lindsay was terrific! Not only was he extremely knowledgeable about the car, but he was personable and accommodating in a non-pressured, non salesman kind of way. More

Just another excellent experience at Annapolis Subaru Ottie Jones greeted us warmly as we walked around the lot. I was looking for Ed Rucker, whom I know, but Ottie said he was on vacation. He added we ca Ottie Jones greeted us warmly as we walked around the lot. I was looking for Ed Rucker, whom I know, but Ottie said he was on vacation. He added we can come back when Ed returned. That, we didn't do. Ottie's expertise and easy going charm led us to work with him and we purchased a 2017 Legacy Limited Model--our second Legacy from Annapolis Subaru. From start to finish, Ottie was helpful, friendly, cooperative and willing to advocate for prices on the new model and on our trade in. We were extremely pleased with Ottie's customer service and efficiency and give him our highest recommendation to future customers. More

Hassle free trade in and purchase I just picked up my new 2017 Forester last night after trading in my 2013 BRZ. Stephanie Dewey was my sales rep and she did an excellent job of guidin I just picked up my new 2017 Forester last night after trading in my 2013 BRZ. Stephanie Dewey was my sales rep and she did an excellent job of guiding me through the process without a hiccup. She and with everyone else I dealt with during the experience were very helpful and considerate as to what I was looking for in a vehicle. I never felt pushed into purchasing anything that I didn't need, which is HUGE in my book, lol! I plan on keeping my Forester for a long time, but if I was ever planning on buying another Subaru in the near future, I would gladly do business with Stephanie and the rest of the folks at Annapolis Subaru again! More