Annapolis Subaru

Excellent experience My wife and I came in at the end of the month to purchase a Certified Pre-Owned Subaru Outback. The vehicle had low miles, was in very good condition My wife and I came in at the end of the month to purchase a Certified Pre-Owned Subaru Outback. The vehicle had low miles, was in very good condition, and came with a 7 year 100,000 mile warranty. In addition to providing an extremely good product, the folks at Annapolis Subaru were a pleasure to deal with. Our salesperson, Ramon Garcia, was extremely nice to work with. He introduced himself on the lot and was attentive, knowledgeable, and kind, but not at all overbearing. He was very patient with my wife and our 4 month old son and did his best to come to a price point we could all be happy with. We worked with Bob (go Terps!) in financing and finalizing the contract was a breeze. They offered a better interest rate than I could get through either my regular bank or mortgage provider and did not have any hidden fees. I filled out a couple online car loan calculators before going to the dealership and the monthly payment they offered was a couple dollars cheaper than I had calculated! To sum it all up, the Certified Pre-Owned Subaru vehicles are excellent, the employees at Subaru Annapolis are excellent, and I would recommend this dealership. More

Satisfied Customer Mr. Ed Rucker was an awesome sales representative! Mr. Rucker was very friendly, knowledgeable, and patiently described all of the features of the Sub Mr. Ed Rucker was an awesome sales representative! Mr. Rucker was very friendly, knowledgeable, and patiently described all of the features of the Subaru Legacy that I ended up purchasing at Annapolis Subaru. Mr. Rucker was never pushy, and answered all of my questions. He also worked to get me a good deal on the purchase price of the car. Also, Mr. Rucker offered for me to return to the dealership for a review of the technological features of the car. My car buying experience was stress-free with Mr. Rucker. I will surely recommend Annapolis Subaru, and Mr. Rucker to my family and friends. Thanks again Mr. Rucker for making my car buying experience a great one!!! :-) Also, I had a very pleasant experience dealing with Mr. Joe Tyler in Finance. What a great team! More

The team was excellent; informative without any pressure. I spent several weeks testing new SUVs and had the least pressure to buy from this dealer. I test drove at least five different vehicles at Subaru, a I spent several weeks testing new SUVs and had the least pressure to buy from this dealer. I test drove at least five different vehicles at Subaru, and Ed Rucker was wonderful. He explained all my financing options as well as introducing me to at least three people on the Subaru team each visit. I bought the vehicle because of Subaru's excellent reputation and because two friends as well as my sister are Subaru owners for life. Guess I am one also. More

Excellent Customer Service I found the staff at Annapolis Subaru especially Billy Sadtler and Ginny Perkins to be wonderful to work with. I had a problem with the first car I p I found the staff at Annapolis Subaru especially Billy Sadtler and Ginny Perkins to be wonderful to work with. I had a problem with the first car I purchased and they helped me to solve the problem quickly and efficiently. Can't thank them enough. My first Subaru was a 2000 Outback that I have driven for 17 years! It still runs great but we decided it was time for a new one. I hope my new 2017 Outback will perform just as well as the last. More

Found our car Tracy helped expedite our experience in buying a used car. The whole process went well. The wait for financing a little lengthy otherwise a truly wort Tracy helped expedite our experience in buying a used car. The whole process went well. The wait for financing a little lengthy otherwise a truly worthwhile experience. More

2nd excellent experience working with Ottie Jones, Joe Tyler This is the second experience I've had working with Ottie. My first was when my son purchased a car with Ottie as his sales associate not too long ag This is the second experience I've had working with Ottie. My first was when my son purchased a car with Ottie as his sales associate not too long ago. I was impressed by Ottie's attention to detail and ensuring customer satisfaction. I finally made the decision to purchase a new car for myself after 15 years. I contacted Ottie and he helped me make an informed decision on many options and helping me converge on the Forester model I ended up purchasing. Joe Tyler made the final steps in the process very customer friendly. Joe knew that my wife and I spent several hours at the dealership trying to make a final purchase decision. The process for completing all the final paperwork and financial transactions was clearly explained and very efficient. More

Excellent customer service Sales associates were informative, especially about financing options, and responsive, things moved right along smoothly. I already knew the model I w Sales associates were informative, especially about financing options, and responsive, things moved right along smoothly. I already knew the model I wanted, but they demonstrated a few new things about it that convinced me I was making the right decision. Enjoyed the classical music too, nice touch. More

Was recommended, and will recommend to others I worked mostly closely with Roy McHiggins and he was fantastic. In August he helped my boyfriend purchase an Impreza. Since he had such a good experi I worked mostly closely with Roy McHiggins and he was fantastic. In August he helped my boyfriend purchase an Impreza. Since he had such a good experience with Roy then I went back to learn about options for leasing a Forester. It was my first lease and Roy did great to explain everything in detail. He consistently expressed patience and understanding no matter how many questions I had. It took me over a month to make my decision, but when I finally did the rest of the team was great as well. They all worked with me to ensure I was getting the vehicle and deal that I wanted. I did not feel pressured to purchase things I didn't want, but they all made sure I got what I needed. Thank you Annapolis Subaru! More

Wonderful experience We visited the dealership on a Wednesday afternoon and went on two test drives with Ottie Jones. We knew we were looking for an Outback and Annapolis We visited the dealership on a Wednesday afternoon and went on two test drives with Ottie Jones. We knew we were looking for an Outback and Annapolis Subaru had the exact one we wanted. Ottie was very knowledgeable and was probably one of the least pushy car salesmen we've ever dealt with. We came back the next afternoon and several hours later we drove off with our new car. The price was below the area average, the finance rate was better than our credit union, and Joe Tyler in Finance and Ottie were the best two folks we've ever worked with at any car dealership. More

Great experience This is my second Subaru from Annapolis Subaru - we worked with Ed Rucker for the second time (he remembered us even though it had been 8 years!). Ed This is my second Subaru from Annapolis Subaru - we worked with Ed Rucker for the second time (he remembered us even though it had been 8 years!). Ed worked with us to get a car I was comfortable with. He and the staff went the extra mile to get me the color and make of car that I wanted even if it meant staying late on a rainy day to make it happen. More