Annapolis Subaru

2015 Subaru WRX Painless experience Erik knew everything about anything about the car and Billy helped me get the best financing rate as well. I would recommend this Painless experience Erik knew everything about anything about the car and Billy helped me get the best financing rate as well. I would recommend this dealership to everyone very friendly staff as well. More

Superb Service! This was my first time purchasing a car and I must say that Ed Rucker and his team were a breeze to work with. Everyone was knowledgeable, friendly, This was my first time purchasing a car and I must say that Ed Rucker and his team were a breeze to work with. Everyone was knowledgeable, friendly, and attentive. When I finally settled on a car, Ed walked me through everything I would need to know about the car and explained things in a way I could easily understand, and he has a great sense of humor to boot. Chris Kelly, the sales manager, was equally as friendly and helpful, and Billy Sadtler, the business manager, was absolutely fantastic. I can't recommend them enough! More

Amazing Service I bought my 2016 STi from Wayne Eppard on 7/15/2015. Long story short, the level of respect shown at this dealership is amazing. Wayne legitimately ca I bought my 2016 STi from Wayne Eppard on 7/15/2015. Long story short, the level of respect shown at this dealership is amazing. Wayne legitimately cared about what I was saying, and is a no-nonsense type of guy. Wayne always answered my questions, and ensured that I knew everything about my purchase as soon as possible. Upon purchasing my vehicle, Wayne gave me a tour of the dealership, including the service and parts department, giving me instructions on how to bring my car in for service, etc. It truly felt like I was being included in a family, and the whole process felt natural, with no pressure whatsoever. I'm a former military interrogator with two deployments, so I don't like being tossed around. Take it from me, this dealership takes care of you, and wants you to enjoy your purchase and your experience. I also dealt with Billy Sadtler, who was also very straight forward and a great guy to talk with. The parts department was also very friendly and quick to field questions and service. I can't recommend this dealership enough. If you're looking to purchase a car within 100 miles of Annapolis, it's well worth the drive to come see these guys. They'll take care of you and make you feel comfortable about your purchase. More

Painless experience buying our new outback Went to multiple dealers, not happy with their approach. Eric/Billy .....excellent customer service! Every question answered, every expectation met! Went to multiple dealers, not happy with their approach. Eric/Billy .....excellent customer service! Every question answered, every expectation met! Easy Internet experience. Thank you! More

wonderful experience We had Andre Gayle as a salesperson and he was very knowledgeable about Subaru's features and he understood our needs and he met every single one of We had Andre Gayle as a salesperson and he was very knowledgeable about Subaru's features and he understood our needs and he met every single one of them. And from the experience we had with him and billy sadtler we will be recommending this dealership More

A Very Pleasant Experience I made an online inquiry and promptly received a phone call from a very courteous and knowledgeable salesman, Erik Wangdahl. we made an appointment fo I made an online inquiry and promptly received a phone call from a very courteous and knowledgeable salesman, Erik Wangdahl. we made an appointment for the next day for which he sent a personalized e-mail confirmation. When I stopped by he was patient, prepared and professional, and we made further arrangements foe me to return with my wife the next day. on that occasion, we had my title and trade in with us and were able to drive our new car home that afternoon. I have since heard from both Erik following up on a couple of "We Owes" and from the dealership's general sales manager to make sure that I was treated fairly. More

Great experience Given the number of cars I have had serviced over the years I guess I had formed an impression of what to expect when getting my car serviced. Annapol Given the number of cars I have had serviced over the years I guess I had formed an impression of what to expect when getting my car serviced. Annapolis Subaru has consistently been a very positive experience; more so than anywhere else I can remember. I like that I speak with the same service advisor (Jimmy Massie) at each appointment. If you work with the same person you grow to trust them. Jimmy takes the time to explain the problem if a repair is necessary, and gives you options for fixing it. In two and a half years I have had no trouble making appointments around my schedule. While I have been offered a loaner car, it has never been necessary. I generally use the shuttle which works well for me. (I don't think I've ever been "offered" a loaner anywhere else without having to line one up in advance.) At one point I was confused about setting up my remote garage door opener and ran back in for help. Jimmy was working with someone else and Doug Wright helped me. He took the time to look up the make of the garage door to see if was compatible with my car. He offered to walk me through it if I had any problems at home. I have mentioned that to other people because I was really impressed. There is another Subaru dealership closer to my home, but it is worth it to me to come to Annapolis. More

best experience! We bought a new Subaru from Ed Rucker. Ed is one of the nicest car dealers we've ever met...thanks Ed for all you did!! We bought a new Subaru from Ed Rucker. Ed is one of the nicest car dealers we've ever met...thanks Ed for all you did!! More