Annapolis Subaru
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Long Distance Phone Purchase Sales person ANDRE GAYLE was efficient, understand issues I inquired about. When I picked up car he was helpful. car was ready for pick up. Paperwork Sales person ANDRE GAYLE was efficient, understand issues I inquired about. When I picked up car he was helpful. car was ready for pick up. Paperwork did not take very long. More
Great new car purchase I spent almost a month and a half searching for the right car. Finally came in to Annapolis Subaru and started working with Ottie. He was extremely he I spent almost a month and a half searching for the right car. Finally came in to Annapolis Subaru and started working with Ottie. He was extremely helpful, easy going and focused on finding me the right car for my needs. Joe in the finance office was very helpful and knowledgable as well. Ended up getting a 2016 Impreza and I'm extremely happy with my purchase. Overall a great experience! More
Friendly and fast! This dealership made buying a car quick and painless! It took just over 2 hours from the time I walked in the door, until I was leaving in my new car This dealership made buying a car quick and painless! It took just over 2 hours from the time I walked in the door, until I was leaving in my new car. I had initially inquired about the car online and Diane Zimmerman got back to me right away and set up an appointment for me to come take a test drive that evening. Once I arrived at the dealership, I met Dianne and also salesman Kyle Lindsay. After the test drive and negotiations, I worked with Billy Sadtler to do all the paperwork. Everyone I dealt with at this dealership was super friendly. I feel like I got my car for a far price and they also gave me a fair price on my high mileage trade in. In all my car buying years, I've never had a more pleasant experience with a dealership. Not to mention the lightening fast process. I will definitely make the hour drive to this dealership again for my next car and I will recommend that my friends and family do the same. More
Great car, great price, great staff My wife and I drove over from D.C. and couldn't be happier that we did. We bought a 2016 Forseter and walked out of Annapolis Subaru happy and satisf My wife and I drove over from D.C. and couldn't be happier that we did. We bought a 2016 Forseter and walked out of Annapolis Subaru happy and satisfied. Ottie, our salesman, was attentive, informed and friendly. From first contact over the internet to pulling out of the lot with our Forester, we were treated kindly and fairly. Big thanks to Ottie, Joe and the whole staff! We'll be back... More
Professional, friendly and great customer service We drove 2 hours to get to this dealership, because they had the vehicle we were interested in. Shopping for a vehicle is pretty much one of our least We drove 2 hours to get to this dealership, because they had the vehicle we were interested in. Shopping for a vehicle is pretty much one of our least favorite things to do. Not only was the vehicle what we wanted, our salesman was a friendly, no pressure, professional salesman. Wayne Eppard made us feel comfortable from the moment we met him. Negotiated a deal and drove home with our vehicle that evening. 3 hours start to finish...that is a 1st for us and we are very pleased. The rest of the staff and finance manager were equally as friendly and professional. Annapolis Subaru has it going on and we highly recommend this dealership. More
Ottie is the MAN! After finding this Dealership had the car in stock I wanted a 3.6 Subaru Outback I was contacted immediately by Ottie. The whole experience couldn't h After finding this Dealership had the car in stock I wanted a 3.6 Subaru Outback I was contacted immediately by Ottie. The whole experience couldn't have been more pleasant! He was very courteous and paid close attention to our desires in a new vehicle. Unfortunately the weather was bad and we drove an hour the night we went there and arrived close to closing but Ottie continued to assist us in our purchase and even after the purchase stayed late in the evening to go over the extensive features in the car. He was thorough and professional and I would recommend Ottie to everyone looking for a new car. This is my 5th Subaru and of the other dealerships I have worked with, this is by far the best in service and communication. I won't go anywhere in the future. BTW why isn't his name listed below in Sales? I used this dealership for service on my previous vehicles and they were always supreme. More
Great Customer Service / Fast Responses We test-drove a 2014 Subaru Forester Touring and dealt with Wayne Eppard. Wayne was very low-pressure and professional. We took a few days to consid We test-drove a 2014 Subaru Forester Touring and dealt with Wayne Eppard. Wayne was very low-pressure and professional. We took a few days to consider a few choices from several dealers and Wayne responded to all of our emails promptly. Ultimately, we decided on a 2015 Premium, from another dealer, but we were very happy with the experience offered by Annapolis. I would definitely recommend visiting them if you are considering a Subaru. More
Ottie was great We email the dealership on cars.com Ottie call immediately unfortunately the car I was looking for wasn't available so he gave me a list of other cars We email the dealership on cars.com Ottie call immediately unfortunately the car I was looking for wasn't available so he gave me a list of other cars that were similar to the price and style of the car I was initially looking for. One of them turned out to be perfect Ottie was such a swell gentleman with his warmed hearted personality he made it quiet easy as we felt welcomed as if our business was just as important as the next customer if not more. I highly recommend people to visit Annapolis Subaru. More
Exceptional service !! It took Wayne almost two weeks to find the Forester with the features I wanted. He was incredibly patient when, on two occasions, the car he thought h It took Wayne almost two weeks to find the Forester with the features I wanted. He was incredibly patient when, on two occasions, the car he thought he found for me had already sold just hours before. I have never seen a salesperson juggle three clients at the same time in such a professional manner. He made sure that our requests were met, questions answered and I never felt neglected. The entire dealership was incredibly helpful and pleasant even when it was packed on a busy Saturday. I would not hesitate to recommend Annapolis Subaru to anyone for a great vehicle, fair price and wonderful customer service. Billy Sadtler took care of the necessary financial arrangements with ease. This car buying experience was without a doubt the best I've ever experienced. More
New Legacy purchased Caroline was a great help. Answered all my many questions. My car even came early. Nice, friendly place without the arrogance found elsewhere. Easy Caroline was a great help. Answered all my many questions. My car even came early. Nice, friendly place without the arrogance found elsewhere. Easy and.great price. More