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Annapolis Subaru

Annapolis, MD

4.8
2,228 Reviews
Annapolis Subaru is proud to serve Maryland with quality new & CPO Subaru models and pre-owned vehicles. With models like the Outback, Forester, Impreza, BRZ, Legacy, Crosstrek and the ALL NEW 3rd row Ascent, we have something for every taste and need. If you're looking for a used car in Annapolis, we can assist you there as well. Visit our Annapolis pre-owned and used car inventory page to see our large collection of pre-owned vehicles. We also provide a full line of services dedicated to our Maryland customers. From Subaru car repairs and service performed by expert mechanics, to OEM Subaru auto parts and accessories, to Subaru Lease plans and car loans, Annapolis Subaru is the smart choice for your automotive needs.
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149 Old Solomon's Island Rd

Annapolis, MD

21401

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Showing 2,228 reviews

December 22, 2015

Long Distance Phone Purchase Sales person ANDRE GAYLE was efficient, understand issues I inquired about. When I picked up car he was helpful. car was ready for pick up. Paperwork More

by 123 SPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Sadtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2015 -

Annapolis Subaru responded

We appreciate your taking the time to share your experience with Andre, Billy and your Annapolis Subaru purchase experience. We know your time is valuable so we make it a priority to streamline your delivery process.

December 21, 2015

Great new car purchase I spent almost a month and a half searching for the right car. Finally came in to Annapolis Subaru and started working with Ottie. He was extremely he More

by ndecampo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tyler, Ottie Jones
Dec 21, 2015 -

Annapolis Subaru responded

We think the Subaru Impreza rocks! Glad that Ottie was able to get you the car that fits your needs, and is incredibly cool too. Thanks taking the time to share your review.

December 19, 2015

Friendly and fast! This dealership made buying a car quick and painless! It took just over 2 hours from the time I walked in the door, until I was leaving in my new car More

by SVier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Lindsay, Diane Zimmerman
Dec 21, 2015 -

Annapolis Subaru responded

We know you have many choices when it comes to purchasing a car. We are grateful that you went out of your way to give Annapolis Subaru an opportunity to earn your business. We want you to get the car you want at a price within your budget and have a hassle-free experience. Thanks for sharing your review.

December 15, 2015

Great car, great price, great staff My wife and I drove over from D.C. and couldn't be happier that we did. We bought a 2016 Forseter and walked out of Annapolis Subaru happy and satisf More

by jjohns829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tyler, Ottie Jones
Dec 15, 2015 -

Annapolis Subaru responded

Wow! Sounds like your decision to drive to Annapolis from DC for your new Subaru was a good choice. You are not alone in your assessment of Ottie - he's building quite a reputation among our Subaru owners. Thanks for allowing us to earn your business. We look forward to seeing you when you bring your Subaru in for scheduled maintenance.

December 09, 2015

Professional, friendly and great customer service We drove 2 hours to get to this dealership, because they had the vehicle we were interested in. Shopping for a vehicle is pretty much one of our least More

by escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Eppard
Dec 10, 2015 -

Annapolis Subaru responded

We are grateful you gave us the opportunity to earn your business, even though we are not very conveniently located for you. We want you to get the vehicle you want at a price that fits your budget. Thanks for sharing your experience.

December 07, 2015

Ottie is the MAN! After finding this Dealership had the car in stock I wanted a 3.6 Subaru Outback I was contacted immediately by Ottie. The whole experience couldn't h More

by KOB107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ottie Jones, Chris Kelly, Ottie Jones
Dec 07, 2015 -

Annapolis Subaru responded

Thanks for your loyalty to the Subaru brand and for allowing us to help you with your new Subaru purchase. Your comments about your experiences with our Sales and Service departments are most appreciated. With regard to there not being a listing for Ottie on our site, he has escaped the camera up til now. His image will be posted in the next couple of days. Thanks again for your business. Best wishes for a great Holiday Season.

November 24, 2015

Great Customer Service / Fast Responses We test-drove a 2014 Subaru Forester Touring and dealt with Wayne Eppard. Wayne was very low-pressure and professional. We took a few days to consid More

by HvilleTom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Eppard
Nov 25, 2015 -

Annapolis Subaru responded

Thanks for taking the time to post your review. We appreciate your recommending Annapolis Subaru event though you chose to purchase from another retailer. We invite you to service your new Subaru with us. Our service department is a perennial a customer service leader among all Subaru retailers.

November 10, 2015

Ottie was great We email the dealership on cars.com Ottie call immediately unfortunately the car I was looking for wasn't available so he gave me a list of other cars More

by Twin36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur "Ottie" Jones, Ottie Jones
November 01, 2015

Exceptional service !! It took Wayne almost two weeks to find the Forester with the features I wanted. He was incredibly patient when, on two occasions, the car he thought h More

by FPY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wayne Eppard
October 18, 2015

New Legacy purchased Caroline was a great help. Answered all my many questions. My car even came early. Nice, friendly place without the arrogance found elsewhere. Easy More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Caroline Greiner
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