Annapolis Subaru

Great experience We worked with Andre Gayle for our 2016 Subaru Outback 3.6R Limited, it was best car buying experience. No pressure worked with us to get what we wer We worked with Andre Gayle for our 2016 Subaru Outback 3.6R Limited, it was best car buying experience. No pressure worked with us to get what we were looking for. Jackie in parts department is also great to work with! More

2016 Subaru Outback 2.5i Premium Great car buying experience for us first-time car buyers!.Ottie Jones went out of his way to show us both new and used cars in order for us to make a Great car buying experience for us first-time car buyers!.Ottie Jones went out of his way to show us both new and used cars in order for us to make a truly educated decision. He walked us through side-by-side comparisons of the various Outback models, but never tried to "hard sell" us on any particular car. My wife and I felt no pressure to buy at any time during the process. Ottie was friendly, helpful, and patient with us as we asked our questions and weighed our options. When it came time to purchase our new car, Joe Tyler was efficient and friendly. We would definitely recommend Annapolis Subaru to anyone in the market for a Subaru. More

2017 Outback purchase I bought a 2017 Outback 2.5 Premium with Kyle Lindsay as my salesperson. He was great! No rush or pressure & was willing to take the time to show me a I bought a 2017 Outback 2.5 Premium with Kyle Lindsay as my salesperson. He was great! No rush or pressure & was willing to take the time to show me all the options. Took test drives in both 6 & 4cyl models with different options. In the end they did not have the model & color I wanted in stock. After looking at other vehicles, Kyle & I made a fair deal over the phone & they ordered me what I wanted. It arrived sooner than expected & Kyle picked me up to get to the dealership for delivery. Outstanding service. Would highly recommend. Easy, painless transaction. Billy Sadtler in finance was a pleasure to deal with also. More

Cool, Calm, Collected: Confidence in their Product From the phone call I made to inquire after the Obsidian Black Pearl 2012 Subaru Impreza 2.0i, to the final signature in Joe Tyler's office just past From the phone call I made to inquire after the Obsidian Black Pearl 2012 Subaru Impreza 2.0i, to the final signature in Joe Tyler's office just past closing time about a week later, the entire crew at Annapolis Subaru was friendly, alert, responsive, and informed. Kyle Lindsay in particular embodied all the qualities I would hope for from a salesman: manners (gotta love etiquette), calm, friendliness, attentiveness, a wealth of information, and a clear confidence in the product he's selling – a confidence, to hear Kyle say it, that extends to partaking in the product himself. I called Kyle multiple times with questions, and though he was likely extending his excellent service to another customer at the time, my calls were returned promptly, and my questions answered in full. ' Joe was a little more insistant than Kyle, but with good reasons, for which I'm grateful in the end. The dealership is clean, and is set up to be welcoming. My wife and I both felt very comfortable there. In the end, this is an establishment which, after only one experience with (so take it with a grain of salt OR be particularly impressed), I can presently say exudes excellence. More

Great car buying experience My wife and I just purchased a new 2017 Premium Forester from Ed Rucker at Annapolis Subaru and we have to say one of the best car buying experiences My wife and I just purchased a new 2017 Premium Forester from Ed Rucker at Annapolis Subaru and we have to say one of the best car buying experiences we have had. Ed went way above to make sure that we were happy with our purchase. Ed even had our trade-in towed to the dealership. We are very pleased with the entire staff at the dealership. More

Incredible experience buying our 8th Subaru We have worked with this dealership since 2000 and have always found them to be professional and courteous and also knowledgeable. From the service We have worked with this dealership since 2000 and have always found them to be professional and courteous and also knowledgeable. From the service people Doug and Jason to the sales staff and business manager, great team. Arthur "Ottie: Jones was our salesman this time and he was incredible personable, professional and knowledgeable, at checkout he knew absolutely everything about everything with the car, every button, switch and nuance. 100% would recommend him and the dealership. More

Four Cars and Tons of Parts Later Four cars and tons of parts later I cannot tell you how pleased I am with Subaru of Annapolis as an organization. From Sales, Service, to Parts one w Four cars and tons of parts later I cannot tell you how pleased I am with Subaru of Annapolis as an organization. From Sales, Service, to Parts one will not find a more professional organization who's goal is to maximize the customer experience. Sales: Ed Rucker, Chris Kelly, and Joe Tyler always provide the easiest car buying experience one could expect. If the car you desire is not on the lot, no worries...they will find it and provide the best bang for the buck. Transparency is key and no games on the numbers when it comes time to sign a deal. Service: The ENTIRE service team always ensures that your vehicle is taken care of with the upmost respect and repairs performed to manufacturer specs. Doug Wright and Co. are consistent and communicative...the best qualities one can expect for a service department. Parts: Jon, David, and Jackie are the best parts crew in the industry. Friendly and always willing to go the extra mile, these professionals always deliver on time with the best prices in the industry. I do not shop anywhere else for OEM replacement components. More

Satisfied customer once again! Once again Subaru has met my needs in what I was looking for! I will be back again in the future for my next Subaru purchase! Mrs. Sonja Anderson wa Once again Subaru has met my needs in what I was looking for! I will be back again in the future for my next Subaru purchase! Mrs. Sonja Anderson was very friendly throughout the whole process. Friendliness goes a long way. That's the most important thing I look for whenever I purchase a vehicle or have service done on a vehicle. Mr. Joe Tyler was friendly as well and presented himself very well! He was very understanding when I told him the reason I couldn't purchase the additional services. After I made my decision, he didn't like try to talk me into purchasing the service, instead he just said if I change my mind, give him a call. Again, the friendliness won me over! More

Easiest car-buying experience ever I've been to other dealerships and for the most part it's been a lengthy and exhausting experience. Oftentimes sales agents twists your arm to either I've been to other dealerships and for the most part it's been a lengthy and exhausting experience. Oftentimes sales agents twists your arm to either upgrade to a higher trim or accept the price they have in front of you. But in Annapolis Subaru, it was a breeze the moment we stepped in. We were treated fairly, asked what we were looking for, and worked around OUR needs. Never was I pressured into getting a particular trim that I don't really need nor was I given an unfair appraisal for my old car to trade. If not for some banking loan issues I would have gotten the car the same day, but that was quickly sorted out the following day and drove away with my brand new '17 Forester Premium. If the dealership management keeps up this kind of culture in their dealership, I will get my next vehicle from this dealer. Best car buying experience ever! More

Good Experience I had a good experience at Annapolis Subaru. Ottie Jones was very helpful and made the purchase easy for my wife and me. We purchased a new 2016 Subar I had a good experience at Annapolis Subaru. Ottie Jones was very helpful and made the purchase easy for my wife and me. We purchased a new 2016 Subaru Crosstrek on a Saturday morning. More