Annapolis Subaru

Chris stepped in to assist us when our salesperson wasn’t available the day of our appointment. Chris was most helpful in showing us the car we were interested in buying and arranged a test drive. He was v available the day of our appointment. Chris was most helpful in showing us the car we were interested in buying and arranged a test drive. He was very professional and knowledgeable about the car and helped us get acquainted with some of the features before we drove off the lot. The entire transaction went smoothly. More

Christine was fantastic! !! She was very helpful and easy to work with. This was our best car buying experience ever! Also, every single person we encountered was warm, fri !! She was very helpful and easy to work with. This was our best car buying experience ever! Also, every single person we encountered was warm, friendly and helpful, from the front desk to the finance department and the manager!!! Kudos to all🎉🎊 More

My experience with Annapolis Subaru was top notch. Michele was responsive and easy to work with. The car buying process was smooth and everyone, from financing to management were great. Im very please Michele was responsive and easy to work with. The car buying process was smooth and everyone, from financing to management were great. Im very pleased with my new car and the service I received. More

Just had to share the horrible experience I had at Annapolis Subaru. My wife and I are in our late 60's and the sales team profiled us as not good prospects as we drove up in our 1999 Toyota - we did Annapolis Subaru. My wife and I are in our late 60's and the sales team profiled us as not good prospects as we drove up in our 1999 Toyota - we did that on purpose to see how we would be treated. A sales person came out and looked like he drew the short straw in talking with us. I explained that we were going to buy an SUV next week and that today and tomorrow we were looking at various models to narrow our choices. I said that we had bought a Forrester from this dealership about 12 years ago and loved the vehicle. No Response - not, great that you are thinking of buying from us again, nothing. He pointed that the Forresters were up on the deck. Did not tell us his name, did not ask us for ours and we went up to the deck to browse unescorted. After about 10 minutes or so, another salesperson and he was only slightly more helpful. Never asked us our name, we had to ask for his card. Not lots of people buying cars these days and the salespeople should be better trained in not assuming that people on the lot are not serious buyers just because they are older or have an older car. This is a Thursday afternoon, not a Saturday where non serious buyers are mixed in with those looking at cars as a weekend hobby. Staff was just about no help. More

William was, by far, the best salesperson we have met during our new vehicle search. Visited 4 other dearships. Chevrolet, Ford and Toyota Met Billy the General Manager. Everyone was friendly and pro during our new vehicle search. Visited 4 other dearships. Chevrolet, Ford and Toyota Met Billy the General Manager. Everyone was friendly and professional William very prompt with time meeting us and follow up texts and calls More

Extremely grateful for the time Susan spent with us. Especially when she helped set up my phone and other car settings. I do not recall ever having such wonderful service when purchasing a car. She took Especially when she helped set up my phone and other car settings. I do not recall ever having such wonderful service when purchasing a car. She took her time, didn’t rush us and patiently answered our questions. More

Ms.Appel was friendly. knowledgeable, and attentive. We felt no pressure and she answered all of our questions. An excellent sales person. felt no pressure and she answered all of our questions. An excellent sales person. More

Mr Senegala was very professional and pleasant. He answered all my questions and gave thorough explanations. I met with him twice. The second time was for a test drive. I then decided to purchase t He answered all my questions and gave thorough explanations. I met with him twice. The second time was for a test drive. I then decided to purchase the Forester. He took me through the purchase and made sure everything was done in order. He even let me use his phone to change my auto insurance to add the new vehicle. More

Staff was knowledgeable, friendly, and low pressure. Brian was a pleasure to work with and made my buying experience great. They went above and beyond to make sure I got exactly the car I wanted. Brian was a pleasure to work with and made my buying experience great. They went above and beyond to make sure I got exactly the car I wanted. More

Clean offices, professional, friendly staff. Manager was flexible regarding method of payment for my share of costs. Car was not at the dealership when I arrived for my appointment and they too Manager was flexible regarding method of payment for my share of costs. Car was not at the dealership when I arrived for my appointment and they took a long time to find it off-site. It also took too long for them to get to cleaning & gas up my new car. Locating the car and cleaning it should have been done before I arrived since I had an appointment and they knew the car I wanted to buy. More