Annapolis Subaru

Everything went so smoothly! I recently purchased a new vehicle from this dealership and found it to be an exceptionally easy process. I hadn't bought a car in over 13 years and w I recently purchased a new vehicle from this dealership and found it to be an exceptionally easy process. I hadn't bought a car in over 13 years and wasn't sure how things had changed. My salesman made me very comfortable and we moved through the process with ease. All my questions were answered to my satisfaction. Love my new car! More

Great car buying experience! The experience was exceptional from the beginning emails through to the day I took delivery. They answered all questions promptly and completely, were The experience was exceptional from the beginning emails through to the day I took delivery. They answered all questions promptly and completely, were definitely committed to getting me the vehicle I wanted. More

Very sweet deals I would say this place is the number 1 place to shop for automobiles, because other than Subaru they got plenty of name brands. Their customer service I would say this place is the number 1 place to shop for automobiles, because other than Subaru they got plenty of name brands. Their customer service is amazing, and just to let you all know, Ottie Jones assisted me and family. This guy is the person to ask for, he is very knowledgeable, friendly, welcoming and professional, he was very much helpful, on point with details and transparent, we really appreciated his style and Subaru`s service. Please whoever you're or wherever you're do not miss a chance with Subaru of Annapolis, MD. More

Very good service Ed was great. He explained features of the car very well. No hard sell. Matched true car prices even though not in true car network. They had exact ca Ed was great. He explained features of the car very well. No hard sell. Matched true car prices even though not in true car network. They had exact car I was looking for since they have a huge inventory. More

Best Car Buying experience I've never had a better car buying experience. I worked primarily with Erik to find a good price on a new Forester. I came in, I test drove, I asked I've never had a better car buying experience. I worked primarily with Erik to find a good price on a new Forester. I came in, I test drove, I asked a few questions and I left with a brand new car. Everyone was friendly and knowledgeable and I never once felt hassled or pressured into buying anything I didn't want to. I'll buy my next Subaru here, no question! OH, I also shopped their price around town a little bit before I went in and no one else could beat it. More

Good sales experience, terrible finance experience The closing with Joe Tyler was terrible. He attempted to force-sell services after I informed him I had no interest in them. This soured my entire exp The closing with Joe Tyler was terrible. He attempted to force-sell services after I informed him I had no interest in them. This soured my entire experience with Annapolis Subaru! More

Near Perfect Car Buying Experience Great Dealership. Great People. I can not recommend it enough. Wayne gave me an offer I could not refuse on my brand new 2016 WRX Limited. Really gre Great Dealership. Great People. I can not recommend it enough. Wayne gave me an offer I could not refuse on my brand new 2016 WRX Limited. Really great salesman, I came in unscheduled and he still made time for me. Definitely a good car buying experience. I would recommend coming during the weekdays instead of the weekend though. It gets pretty busy on Saturday. More

A great use car - and even better service. I had been in search of a used car but didn't want to spend a lot of money. I did massive amount of research online at all the buying services and pic I had been in search of a used car but didn't want to spend a lot of money. I did massive amount of research online at all the buying services and picked these guys to sell me a car. Edward Rucker, our sales rep was awesome. It was a no pressure environment from the beginning. He offered to help us find exactly what we wanted, for the price range we had in mind. We got a great deal on a Hyundai Elantra with really low miles. The car was detailed and waxed for us at pickup. They handled the sales tax, plates and registration, thank god I didn't have to go to MVA. The sales manager, Mike Stoughton explained everything in detail and got us a great rate at a local Credit union. He navigated us through the credit process and MVA paperwork flawlessly. We were not even at the dealership but maybe 2 hours, on the two combined visits. We couldn't be happier I would recommend these folks to anyone looking to buy a vehicle. More

Above and Beyond the Call of Sevice Our 2013 CrossTrek was considerably damaged in Memphis, TN, while travelling across the country over the 2015 year-end holidays. We had to abandon th Our 2013 CrossTrek was considerably damaged in Memphis, TN, while travelling across the country over the 2015 year-end holidays. We had to abandon the vehicle there for extensive repairs our insurance company insisted on in spite of the severe hit we took to the front end. After months of fruitless effort by the repair shops in Memphis, Wayne Eppard coordinated with Doug Wright to receive our damaged vehicle by truck transport, thoroughly assess what final repairs were needed and coordinate completion of the repairs with our insurance company. All was done in days what the other shops took over three months to try to do with no good results. We are forever grateful for not only competent and professional standards these individuals practice, but also, the care and consideration they had for the terrible personal situation we were in. The Subaru tag line-Love - is especially evident at Annapolis Subaru. After our horrific experience and terrible start to this year, we feel the love. When you buy a vehicle from Annapolis Subaru, you get more than a car, you get a caring family. More

Best experience in 50 years of buying cars Please see prior review 2 hours. Wayne is a five person and salesman. There was at no time any pressure over the four month and all the information I Please see prior review 2 hours. Wayne is a five person and salesman. There was at no time any pressure over the four month and all the information I ever needed. More