Annapolis Subaru

Arthur Jones, Sales Associate Working with Arthur Jones ("Ottie") was a pleasure. He was very easy going even when I changed my mind at the last minute from purchasing the Forestor Working with Arthur Jones ("Ottie") was a pleasure. He was very easy going even when I changed my mind at the last minute from purchasing the Forestor to an Outback. Paperwork was a breeze since we did it mostly via email. He spent quite a bit of time going over the car's features and I would definitely recommend him to anyone interested in buying a Subaru. More

"On the ball! Briefly put, Ed Rucker was knowledgeable,informative, helpful and patient in our recent dealing for a leased Subaru Forester He did all we could ask Briefly put, Ed Rucker was knowledgeable,informative, helpful and patient in our recent dealing for a leased Subaru Forester He did all we could ask for with a smile on his face. This review would be incomplete if we didn't include compliments about Bob Carroll as well. Further, I should state that over a number of years of service of our 2005 Outback our support by Doug Wright and Jason Janz in your service department was also excellent. . More

Great experience Ramon our sales person was just wonderful. He helped us choose the right car for our daughter. The entire staff was friendly and courteous. We would Ramon our sales person was just wonderful. He helped us choose the right car for our daughter. The entire staff was friendly and courteous. We would definitely recommend Annapolis Subaru More

Outstanding Customer Service I've used Annapolis Subaru in the past and keep coming back for their exemplary service. A special shoutout goes to Arthur "Ottie" Jones who went abov I've used Annapolis Subaru in the past and keep coming back for their exemplary service. A special shoutout goes to Arthur "Ottie" Jones who went above and beyond to make sure all my needs were met. He listened to what I wanted and helped me find the ideal car for my circumstances. It was a pleasure working with someone who was not only professional but also knowledgeable, personable and honest with zero pressure.This was the first time I've leased a car and Ottie was extremely patient and responsive to all of my questions. Bob continued by taking me through the financials without a glitch. To my relief and pleasant surprise, Ottie explained all the car's technology, syncing my iPhone and even setting up my service reminder before sending me on my way. The entire process was straightforward and quick. I highly recommend Annapolis Subaru. More

Couldn't he happier Mr Garcia provided amazing service from start to finish. We had to order the car from overseas and he updated me the whole way. Car came in 2 weeks ea Mr Garcia provided amazing service from start to finish. We had to order the car from overseas and he updated me the whole way. Car came in 2 weeks early and he has it ready for me the next day. Amazing buying experience More

New Car with Ramon Garcia I worked with Ramon Garcia to buy a new STI and he was great to work with. We went on a couple test drives, he told me about the car, it's options, et I worked with Ramon Garcia to buy a new STI and he was great to work with. We went on a couple test drives, he told me about the car, it's options, etc and was educational in his presentation and approach, rather than any "sales pitch" I've seen from other dealers. Pleasure to work with, as was the rest of the staff there on site through the process. Highly Recommended! -Pete More

Courteous and helpful. Always helpful, courteous and take care of every need. Came in for a recall notice, but hadn't been in for quite a while and Jason still remembered me Always helpful, courteous and take care of every need. Came in for a recall notice, but hadn't been in for quite a while and Jason still remembered me. Went upstairs to look at new cars and he came up with my keys. More

No drama Sonja is very knowledgeable, professional, and easy to deal with. She is more than friendly and made me feel as if i was in my comfort zone unlike oth Sonja is very knowledgeable, professional, and easy to deal with. She is more than friendly and made me feel as if i was in my comfort zone unlike other people at other dealerships. I recommend Sonja for your car buying. Franklin More

Great new Subaru buying experience I highly recommend this dealership if you are looking to buy a new Subaru in the MD/NoVA region. The sales staff was very knowledgeable and helpful wi I highly recommend this dealership if you are looking to buy a new Subaru in the MD/NoVA region. The sales staff was very knowledgeable and helpful without being pushy. They have a great selection of cars and were very happy to work with me as I decided between several models. I eventually decided to order (so that I could get a port installed trailer hitch) and they provided a very accurate delivery estimate. The finance department offered the typical additional warranties/etc. but again was not pushy. Additionally, no accessories were 'pre-installed' in an effort to guilt you into buying them. The final cost added up to exactly what I expected (and we had agreed upon at order). On the delivery day the car was cleaned up beautifully both inside and out. Overall the dealership was a pleasure to work with. I have not dealt with the service center yet, however from the employees I met and the clean and professional appearance of the shop, I expect the experience will be excellent as well. More

Bought a used Subaru Outback Salesperson, Sonja Anderson, was friendly, knowledgeable & professional. Took a test drive, compared with a Volvo wagon, decided on the Subaru by th Salesperson, Sonja Anderson, was friendly, knowledgeable & professional. Took a test drive, compared with a Volvo wagon, decided on the Subaru by the end of the week. Purchase took about an hour. More