Annapolis Subaru
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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New Subaru Crosstrek Purchase Great dealership! My husband was very particular in what he wanted, which limited our options, but our Sales Consultant, Sonja, had no issue matching Great dealership! My husband was very particular in what he wanted, which limited our options, but our Sales Consultant, Sonja, had no issue matching us with the perfect car for him! She was very knowledgeable regarding the inventory both on the lot and soon-to-arriving. She didn't push us to buy something we didn't want, or something that was more expensive. She made the whole process very pleasant...despite the fact my husband and I lived over an hour away from the dealership! She communicated well outside of our on-site visit - not too much, not too little. Additiinally, the prices the dealership offered were fair, compared to the research we had done on the vehicle. The wait times weren't extensive. Overall, a great buying experience. More
The purchase of any new car is a rare experience Previous comments concerning Lyle are all embodied in my comments. Except that Kyle had to deal with me, an elderly woman, who has not bought a new c Previous comments concerning Lyle are all embodied in my comments. Except that Kyle had to deal with me, an elderly woman, who has not bought a new car for 12 years! He is, as mentioned, mannerly, patient, knowledgeable and openly informative about the car's attributes. At signing, he also dealt comfortably with my two daughters and their questions on my behalf. This was the first car-buying episode at which I felt confident that no advantage was being taken of me (or my husband). For that, I praise Kyle and his genuine consideration of my choices. Then there was Joe Tyler, who kindly convinced me, because of the car's electronic gadgets, to purchase the insurance and warranty packages. Couldn't argue with his reasoning. I was warmly received at Annapolis Subaru by everyone encountered there and highly recommended all aspects of this experience. More
Two new cars in 2 months - GREAT prices and GREATER Service We just retired and moving from BMW & RAV4 to Legacy & Forrester. Our sales guy (Kyle Lindsay - you should ask for him by name!) was superb. The dude We just retired and moving from BMW & RAV4 to Legacy & Forrester. Our sales guy (Kyle Lindsay - you should ask for him by name!) was superb. The dude knows EVERYTHING there is to know about every model. He is very low key (no pushy sales talk from him) and got us great prices on BOTH. The Sales Manager (Chris) ensured we paid almost $1000 less than the big shot dealers up near Baltimore. Then the F&I guy (Joe) gave us great advice on saving money with their extended maintenance plans. (And, of course, we love those ZERO-0% financing deals!!!) Can't go wrong with this dealership. They are THE BEST. More
The best possible car buying experience! 3rd time Always the best sales experience, great selection, knowledgeable folks who are customer service oriented. In addition, the service department is the Always the best sales experience, great selection, knowledgeable folks who are customer service oriented. In addition, the service department is the best-special kudos to Doug Wright and Jason Janz. The service department alone is good reason to use Annapolis Subaru. Ed Rucker is icing on the cake! Ed makes buying a new car easy and enjoyable-no pressure, straightforward and knowledgeable about his products. More
Pleasant First-Time Buyer Experience My husband and I bought a 2017 Subaru Forester and could not have been more pleased with how easy the process was. Ramon made sure to educate us on t My husband and I bought a 2017 Subaru Forester and could not have been more pleased with how easy the process was. Ramon made sure to educate us on the different models without any pressure, which helped us decide on the model that worked well for us and within our budget. Ramon made sure that we were updated with the car delivery process and also took the time to make sure that we had all the paperwork we needed in order to make the actual buying process quick and painless. Billy and all the other staff members we met were all friendly and polite. The service center and the sales center were clean and neat. Truly happy with our experience and purchase! More
Overall Great Experience I had an amazing experience buying my 2017 WRX STI at Annapolis Subaru. Roy worked around my crazy schedule and made the experience smooth and painles I had an amazing experience buying my 2017 WRX STI at Annapolis Subaru. Roy worked around my crazy schedule and made the experience smooth and painless! I didn't feel pressured at all (unlike at other dealerships in the past). Everyone was extremely friendly and I felt very comfortable with my purchase! Will definitely be buying my next Subaru from this dealership! More
Excellent customer service!! Everyone we dealt with at this dealer was very professional and nice. No one was pushy and they helped tremendously. They went out if their way and Everyone we dealt with at this dealer was very professional and nice. No one was pushy and they helped tremendously. They went out if their way and saved us money with financing. More
Trouble free, fair, and professional experience. Able to find and purchase a new 2016 Crosstrek with no problems. Ottie Jones made the experience smooth and trouble free. This is the third new Subaru Able to find and purchase a new 2016 Crosstrek with no problems. Ottie Jones made the experience smooth and trouble free. This is the third new Subaru we have purchased from this dealer. More
Professional and Persevering I just leased a 2016 Legacy 2.5i Limited Sedan. Roy McHiggins worked tirelessly to help find what I was looking for and to make the acquisition a rea I just leased a 2016 Legacy 2.5i Limited Sedan. Roy McHiggins worked tirelessly to help find what I was looking for and to make the acquisition a reality. I first went to this dealership for service on a Forester that I bought somewhere else. Jason in service was super about the repairs to my old car. I came back months later because of the good impression my first visit made. I have to thank Roy and say that I appreciated his patience and understanding. He treated me the way I expect to be treated, with courtesy and respect. We had some good laughs and I never felt rushed or pushed about anything. He is an outstanding Subaru representative. I enjoyed talking to Joe Tyler very much. I feel that I can contact Roy if I forget anything about how to drive my car or Joe if I need something taken care of on the business side. I would recommend Annapolis Subaru and Roy McHiggins to anyone thinking about buying or leasing a Subaru. More
New car Kyle took the time to listen to my needs and find me the car that had met my wish list. Ed was very knowledgeable and went over the car and its opera Kyle took the time to listen to my needs and find me the car that had met my wish list. Ed was very knowledgeable and went over the car and its operation. More