Annapolis Subaru

2nd excellent experience working with Ottie Jones, Joe Tyler This is the second experience I've had working with Ottie. My first was when my son purchased a car with Ottie as his sales associate not too long ag This is the second experience I've had working with Ottie. My first was when my son purchased a car with Ottie as his sales associate not too long ago. I was impressed by Ottie's attention to detail and ensuring customer satisfaction. I finally made the decision to purchase a new car for myself after 15 years. I contacted Ottie and he helped me make an informed decision on many options and helping me converge on the Forester model I ended up purchasing. Joe Tyler made the final steps in the process very customer friendly. Joe knew that my wife and I spent several hours at the dealership trying to make a final purchase decision. The process for completing all the final paperwork and financial transactions was clearly explained and very efficient. More

Excellent customer service Sales associates were informative, especially about financing options, and responsive, things moved right along smoothly. I already knew the model I w Sales associates were informative, especially about financing options, and responsive, things moved right along smoothly. I already knew the model I wanted, but they demonstrated a few new things about it that convinced me I was making the right decision. Enjoyed the classical music too, nice touch. More

Was recommended, and will recommend to others I worked mostly closely with Roy McHiggins and he was fantastic. In August he helped my boyfriend purchase an Impreza. Since he had such a good experi I worked mostly closely with Roy McHiggins and he was fantastic. In August he helped my boyfriend purchase an Impreza. Since he had such a good experience with Roy then I went back to learn about options for leasing a Forester. It was my first lease and Roy did great to explain everything in detail. He consistently expressed patience and understanding no matter how many questions I had. It took me over a month to make my decision, but when I finally did the rest of the team was great as well. They all worked with me to ensure I was getting the vehicle and deal that I wanted. I did not feel pressured to purchase things I didn't want, but they all made sure I got what I needed. Thank you Annapolis Subaru! More

Wonderful experience We visited the dealership on a Wednesday afternoon and went on two test drives with Ottie Jones. We knew we were looking for an Outback and Annapolis We visited the dealership on a Wednesday afternoon and went on two test drives with Ottie Jones. We knew we were looking for an Outback and Annapolis Subaru had the exact one we wanted. Ottie was very knowledgeable and was probably one of the least pushy car salesmen we've ever dealt with. We came back the next afternoon and several hours later we drove off with our new car. The price was below the area average, the finance rate was better than our credit union, and Joe Tyler in Finance and Ottie were the best two folks we've ever worked with at any car dealership. More

Great experience This is my second Subaru from Annapolis Subaru - we worked with Ed Rucker for the second time (he remembered us even though it had been 8 years!). Ed This is my second Subaru from Annapolis Subaru - we worked with Ed Rucker for the second time (he remembered us even though it had been 8 years!). Ed worked with us to get a car I was comfortable with. He and the staff went the extra mile to get me the color and make of car that I wanted even if it meant staying late on a rainy day to make it happen. More

Excellent communication I chose to work with Annapolis Subaru because of coworkers' experience with dealing in Annapolis (one was a Subaru customer). I also chose this deale I chose to work with Annapolis Subaru because of coworkers' experience with dealing in Annapolis (one was a Subaru customer). I also chose this dealership for other reasons. First and foremost, this is the only dealer that had the type and color of vehicle I was looking for. Second, the e-price was a great first offer, and made negotiating a breeze. Third, the communication was swift, didn't overdo it (like all the others...literally) and Tracey was responsive to my few questions. Tracy Hammer was very easy to work with in getting me to the deal I wanted, and I feel like I received a fair deal on both the Crosstrek I purchased...as well as the trade-in value I received for my previous vehicle. More

Most painless auto purchasing experience to date We visited Herb Gordon Subaru before coming to Annapolis Subaru. The salesman at Herb Gordon informed us that it was unreasonable for us to expect to We visited Herb Gordon Subaru before coming to Annapolis Subaru. The salesman at Herb Gordon informed us that it was unreasonable for us to expect to get the vehicle that we wanted so late in the month...so, we decided to try another dealer, and we chose Annapolis Subaru. We couldn't have been more pleased with our decision. Our salesman, Erik Wangdahl helped us get our Subaru Forester at the right price, in the color and with the accessories we wanted, without any pressure or hassle. He was very responsive to our telephone and email inquiries from our initial contact through the delivery of the vehicle. When we took delivery, Erik spent a lot of time making certain that we understood how the different features of our SUV worked, including how to use the Bluetooth and synching up our phones. He also indicated his willingness to help us with any questions about our vehicle at a later date, if we have any. I have no doubt that if we have a need to ask a question, that he would get back to us in a timely fashion. Erik was a pleasure to deal with. His knowledge of the product is exceptional and his professional manner was really appreciated. I would not hesitate to recommend him and this dealership when a friend or family member is in the market for a new vehicle. Joe Tyler was the finance person we dealt with, and he helped us through the auto financing process in a painless, professional manner. More

Great Selection & Fair Price Buying a car from Ramon Garcia was a pleasant experience . He helped us find the interior color we wanted and made the purchase and delivery experienc Buying a car from Ramon Garcia was a pleasant experience . He helped us find the interior color we wanted and made the purchase and delivery experience go smoothly. More

Painless Experience Andre Gayle and Joe Tyler made this experience fast, informative, professional, and even threw some comedy in there. Andre was very responsive in the Andre Gayle and Joe Tyler made this experience fast, informative, professional, and even threw some comedy in there. Andre was very responsive in the weeks leading up to delivery. I couldn't have asked for a better experience. More

Years of experience makes a difference. Joe is a very knowledgeable man. He helped us get the best deal I felt was possible. My husband are both satisfied with the customer service he gave. Joe is a very knowledgeable man. He helped us get the best deal I felt was possible. My husband are both satisfied with the customer service he gave. He tells it like it is, which we could handle. Very professional and gets the job done. What more could you ask for. More