Annapolis Subaru

A wonderful purchasing experience! Ottie is a real asset to Annapolis Subaru. Not only does he have a thorough knowledge of the vehicles he's selling, but also loves the product and com Ottie is a real asset to Annapolis Subaru. Not only does he have a thorough knowledge of the vehicles he's selling, but also loves the product and company philosophy. Ottie has "passed on" that enthusiasm to me, and I'm sure, to all of his other customers.I feel fortunate to have dealt with him! More

To purchase a used Subaru. Even though it was the end of the month and a sale going on. I was immediately taken care of and not rushed. I appreciate all the assistance I was giv Even though it was the end of the month and a sale going on. I was immediately taken care of and not rushed. I appreciate all the assistance I was given and would recommend this sales reperesentstive to others. Thanks for everything . More

Informative and helpful Sales Erik Wangdahl helped us choose our first Subaru. Buying a car always seems like a chore, but Erik has an inate ability to understand our concerns. We Erik Wangdahl helped us choose our first Subaru. Buying a car always seems like a chore, but Erik has an inate ability to understand our concerns. We changed our minds about the model and color and Erik helped walk us through our algorithm of choices. We decided on that green outback. We definitely had one-on-one appointments, something you don't see too often. When you meet with Erik, know that you have his undivided attention and he'll help you figure out if Subaru is for you. It's a big investment and Erik is 100 percent customer service. We are new to Subaru, if everyone is like Erik, then it's a pretty good place to visit. The receptionists as well as the service were polite and welcoming. More

Ed was great Ed was very knowledgeable and patient. He went out of his way to make us happy and made himself available by text and even came in twice on his day o Ed was very knowledgeable and patient. He went out of his way to make us happy and made himself available by text and even came in twice on his day off. He is an honest person that you know is looking out for you. More

Purchase of 2018 Crosstrek Sonja sold me a new Crosstrek. Found the one I wanted out of state. Had it brought to the dealership. Was ready for me when I arrived. Processed m Sonja sold me a new Crosstrek. Found the one I wanted out of state. Had it brought to the dealership. Was ready for me when I arrived. Processed me quickly. Helped me understand what I purchased. Was very professional and helpful. Explained what was involved as I was also from out of state. Identified a minor issue with the new vehicle. Took the time to arrange a repair that worked on my schedule. Overall, a great experience. I was very impressed with the dealer and with Sonja. I highly recommend Annapolis Subaru and Sonja Anderson. More

Awesome to work with Andre is hands down the most charismatic person I've ever had the pleasure to do business with. I've purchased my first Subaru through him and am sure Andre is hands down the most charismatic person I've ever had the pleasure to do business with. I've purchased my first Subaru through him and am sure I'll be back for more. More

RUDE!!! Very Rude and Unprofessional. Calls people a liar when they didn't lie and can't even apologize when he realizes he is wrong until I had to tell him t Very Rude and Unprofessional. Calls people a liar when they didn't lie and can't even apologize when he realizes he is wrong until I had to tell him to. Worst person to deal with and worst place to ever buy a car!!! More

Wonderful experience Steve was so thorough, patient and kind. He walked me through each step with professionalism and ease. My experience with everyone at the dealership Steve was so thorough, patient and kind. He walked me through each step with professionalism and ease. My experience with everyone at the dealership was pleasurable. There was no pressure and no stress. I thoroughly enjoyed the process, and left there with a brand new, awesome Suburu Outback. I would recommend this dealership to anyone who asked! More

Courteous, Very Efficient, Friendly, Overall great manner From the very first encounter with Ottie,( Arthur ) Jones we couldn't be move pleased with his professional manner.He was able to answer all our quest From the very first encounter with Ottie,( Arthur ) Jones we couldn't be move pleased with his professional manner.He was able to answer all our questions about the Outback and the Forrester. He did not push us into a sale or call repeatedly as others have done in the past. Rather, he let us decide about the car in our own time frame. This was so much appreciated. The day of sale went very smoothly and in a timely manner. He has followed up with Emails and letting us know that the dealership would contact us about going over features on the new car. Otto is a true professional and a credit to Suburu and this dealership. He is a person you will want to keep on your staff. More

Quick & Friendly Purchase My wife and I purchased a new 2017 Subaru Outback from Sonja Anderson at Annapolis Subaru. Out of all the vehicle purchases we have made in the past, My wife and I purchased a new 2017 Subaru Outback from Sonja Anderson at Annapolis Subaru. Out of all the vehicle purchases we have made in the past, this was the smoothest and easiest. If this is an indication of how Subaru company operates as a whole, they are definitely #1. More