Annapolis Subaru

Courteous, Very Efficient, Friendly, Overall great manner From the very first encounter with Ottie,( Arthur ) Jones we couldn't be move pleased with his professional manner.He was able to answer all our quest From the very first encounter with Ottie,( Arthur ) Jones we couldn't be move pleased with his professional manner.He was able to answer all our questions about the Outback and the Forrester. He did not push us into a sale or call repeatedly as others have done in the past. Rather, he let us decide about the car in our own time frame. This was so much appreciated. The day of sale went very smoothly and in a timely manner. He has followed up with Emails and letting us know that the dealership would contact us about going over features on the new car. Otto is a true professional and a credit to Suburu and this dealership. He is a person you will want to keep on your staff. More

Quick & Friendly Purchase My wife and I purchased a new 2017 Subaru Outback from Sonja Anderson at Annapolis Subaru. Out of all the vehicle purchases we have made in the past, My wife and I purchased a new 2017 Subaru Outback from Sonja Anderson at Annapolis Subaru. Out of all the vehicle purchases we have made in the past, this was the smoothest and easiest. If this is an indication of how Subaru company operates as a whole, they are definitely #1. More

Andre was great Andre was very helpful.I have a very difficult driveway and need a car with ground clearance and Andre went out of his way to help me and assure me my Andre was very helpful.I have a very difficult driveway and need a car with ground clearance and Andre went out of his way to help me and assure me my outback was clearing the driveway. He was very patient when explaining every thing on the car.He was a pleasure to work with. More

Mr. Rucker is the Best! I had a great experience with Mr. Rucker. I live in a different State and was in town visiting, but I was in need of a new car. Mr. Rucker is an excep I had a great experience with Mr. Rucker. I live in a different State and was in town visiting, but I was in need of a new car. Mr. Rucker is an exceptional Sales associate to work with. I will definitely buy again in the near future due to my positive experience. More

Eric Wangdahl is a pleasure to work with; not pushy, very knowledgeable and helpful. He seems very genuine in his commitment for customer satisfaction. I just bou is a pleasure to work with; not pushy, very knowledgeable and helpful. He seems very genuine in his commitment for customer satisfaction. I just bought my third car from him! More

Exceptional dealership. Not only is Subaru of Annapolis MD an exceptional dealership; the sales force is extremely cordial and accommodating. From my first used Outback to my Not only is Subaru of Annapolis MD an exceptional dealership; the sales force is extremely cordial and accommodating. From my first used Outback to my recent new 2017 Outback I was treated with highly professional sales and service persons. I will always recommend a Subaru vehicle and the Annapolis MD dealership and Mr. Arthur Jones as the first choice salesperson. Give Arthur "Ottie" Jones a call and see for yourself! More

Amazing service and no pressure atmosphere! We have used Annapolis Subaru for many years now and bought four cars from them. They know how to take care of their customers and give great service. We have used Annapolis Subaru for many years now and bought four cars from them. They know how to take care of their customers and give great service. They offer great packages and have great staff to help with financing and making the process easy. More

Excellent service by Ed and Marissa! Love Annapolis Subaru! We spent all day Saturday test driving vehicles, and ultimately purchasing a new car. This is our first time buying a brand new vehicle from a "tradi We spent all day Saturday test driving vehicles, and ultimately purchasing a new car. This is our first time buying a brand new vehicle from a "traditional" dealership. My last couple cars were from CarMax. I will never go back to CarMax after Saturday! it was such a pleasant experience. From the professionalism before we arrived displayed by Ms. Marissa Leach to the exemplary service we received from Ed Rucker day of - we couldn't be happier. The entire staff was friendly and knowledgeable. Our needs were met and we're more than happy with the vehicle, to include pricing, we ended up with. a truly great car buying experience. I would recommend Annapolis Subaru to anyone looking for a car! More

If you're shopping for a WRX, look no further! Nothing but positive things to say about Annapolis Subaru. Very low pressure environment, with friendly and helpful sales staff. If you're looking for Nothing but positive things to say about Annapolis Subaru. Very low pressure environment, with friendly and helpful sales staff. If you're looking for a WRX, these guys are where it's at. Both of the salespersons who assisted me are WRX owners, while the general manager just sold his Stage 2 WRX for a 2018 STI. If you're a service-member, this dealership honors USAA Preferred Pricing, and offers a substantial active duty discount which was competitive or better than USAA pricing depending on the particular car. Steve Newman did an excellent job with communication and giving me the information I needed to make the choice that was right for me. Give these guys a shot, chances are you won't be disappointed! Loving my 2018 WRX already! More

Out of state purchase success @ Annapolis Subaru! I had searched for 6 months, looking throughout the region for a specific config in a used black premium Forester. Previously, I had purchased my last I had searched for 6 months, looking throughout the region for a specific config in a used black premium Forester. Previously, I had purchased my last 3 vehicles loyally from a local Subaru dealer and saleswoman. In July, I finally noticed a certified Forester that met my standards 75 miles away, and was luckily able to place a deposit on the auto right after it was listed. At peak (buying, vacation) season with a slim staff, Sonja and Ryan communicated often and provided me with transparent details about the out of state purchase process, and put together an incredible deal. It included discounted OEM tires, swapping out a worn interior part, while individually replacing a worn mat. They even discounted some of the processing fees. The finance associate gave me the final report during a swift signing session; the list of savings was truly astonishing and well appreciated. To highlight their level of customer service, Sonja cleared her afternoon schedule to personally pick me up (in a sharp 2018 Impreza, wow) from the train station 30 minutes away from the dealership (since I wasn't trading) and coordinated everything seamlessly. So grateful, and privileged to capture their impeccable service in this review. Great value--very trustworthy--wonderful experience! Thanks again! More