Annapolis Subaru

Investment of time but totally worth it. I absolutely love my new (used) Outback. The people with whom we dealt were courteous and helpful. Having said that, appointments were treated more c I absolutely love my new (used) Outback. The people with whom we dealt were courteous and helpful. Having said that, appointments were treated more casually than I would have liked. It took over 2 hours for us to close the cash sale on the car. There's always room for improvement so this is an area that could be worked on to make a wonderful dealeship superb! More

Best Darn Subaru Dealership in America!! The Annapolis Subaru Team of Andre, Ryan, Joe, and Jason put together another great transaction. Very smooth, focused, and professional!! It’s our The Annapolis Subaru Team of Andre, Ryan, Joe, and Jason put together another great transaction. Very smooth, focused, and professional!! It’s our 4th Subaru with these folks!! Thank you!! More

Wonderful staff! My sales person Andre was wonderful and very informative. The process was simple, short and everyone was very upfront about everything. 10/10 would bu My sales person Andre was wonderful and very informative. The process was simple, short and everyone was very upfront about everything. 10/10 would buy again! More

Amazing and quick service! I had my four month old with me, and we got it all done in 75 minutes! A trade in, into a lease. Talk about service! Quick and easy, felt like family! I had my four month old with me, and we got it all done in 75 minutes! A trade in, into a lease. Talk about service! Quick and easy, felt like family! Always a great experience! More

Excellent service Annapolis Subaru always takes good care of me and car. I recommend them very highly for both sales and service. They are the best in Annapolis Annapolis Subaru always takes good care of me and car. I recommend them very highly for both sales and service. They are the best in Annapolis More

Zero hassle for used car All staff were exceptionally courteous and friendly. Car was fairly priced and in great condition. As smooth and easy as a sales process could be. All staff were exceptionally courteous and friendly. Car was fairly priced and in great condition. As smooth and easy as a sales process could be. More

Always a great experience This is our third time purchasing a vehicle at Annapolis Subaru and our experience has been always excellent. The staff is very helpful and profession This is our third time purchasing a vehicle at Annapolis Subaru and our experience has been always excellent. The staff is very helpful and professional. We definitely recommend Annapolis Subaru. Great prices and great service. More

Absolutely the best experience at a dealer ever Not your typical dealer. They don’t bug you or harass you through phone calls or emails. When you contact them they are quick to respond and answer Not your typical dealer. They don’t bug you or harass you through phone calls or emails. When you contact them they are quick to respond and answer any and all questions asked. They are friendly, knowledgeable and obviously believe in the product because most of them own a Subaru. If you are in the market for a Subaru, start here. More

I don’t have a lot of time & you all wasted it I initially scheduled an appointment to have a variable oil pressure valve replaced. The car smells of burning oil because of this issue. After making I initially scheduled an appointment to have a variable oil pressure valve replaced. The car smells of burning oil because of this issue. After making that appointment, I began having 2 problems with my rear driver’s side door. It wasn’t locking at all and I couldn’t get the child safety lock mechanism to move back to the off position. I called and left a message with the service department to see if both door issues as well as the oil pressure issue could be dealt with during the same appointment. I was never called back. I called multiple times during normal business hours prior to the appointment to see if I could get through to someone and I never could. I figured since I’d already left a message, another wasn’t necessary. I finally got through to someone only hours before the appointment but due to the uncertainty of whether I would keep the appointment, I made other plans with my family and had to reschedule. As a result of all of this, it took me 3+ weeks to get in to see you all. I had my appointment yesterday. This morning when I started my car, it again smelled of burning oil and when my son went to get out of the car, we discovered the child lock issue hadn’t been dealt with. I still have been unable to get the child lock switch to move back to the off position and when I called to address all of this earlier today, no one answered, although Jason did call me back within 20 minutes. That said, I did not have time to come in today. I’m really frustrated. Long time to get in, no call back, issues not fully addressed and now I’ve spent ~$350 after spending 2 hours during a workday waiting and my issues aren’t resolved. More