Annapolis Subaru

Fantastic experience This was our third time buying a car from this dealership. We love the relaxed feeling that we get when we visit. All our questions get answered & w This was our third time buying a car from this dealership. We love the relaxed feeling that we get when we visit. All our questions get answered & we don't feel rushed to make a decision. More

Brianna was fantastic! Brianna was great, very knowledgeable and patient. I enjoyed working with someone who is passionate about her brand. Even on a busy Saturday she mad Brianna was great, very knowledgeable and patient. I enjoyed working with someone who is passionate about her brand. Even on a busy Saturday she made sure we were well taken care of. More

I enjoyed the "NO Pressure" approach. Great experience. Best experience I ever had when buying a new car. Not pushy and the customer service approach was professional and very informative at all stages of t Best experience I ever had when buying a new car. Not pushy and the customer service approach was professional and very informative at all stages of the process. This dealership is not the closest one to our residence but will be will leaving the car with Annapolis Subaru for the care of the automobile due to your customer service approach. Thank you for the great experience. More

Awesome purchase experience Purchased a 2016 WRX over the weekend and had a terrific experience with Sue and Marissa in sales, as well as Joe in finance. Great no-pressure enviro Purchased a 2016 WRX over the weekend and had a terrific experience with Sue and Marissa in sales, as well as Joe in finance. Great no-pressure environment, and I was in and out within about 3 hours including two test drives. Car was delivered in great shape. It's so nice working with a family-run business that really takes care of its customers. Thank you! More

Great experience! I had a great experience purchasing my first Subaru at the Annapolis dealer. I was never pressured into anything and my salesman Kevin found my car wi I had a great experience purchasing my first Subaru at the Annapolis dealer. I was never pressured into anything and my salesman Kevin found my car with exactly everything I wanted and needed and nothing more. I paid exactly what I was quoted. The dealership is clean and the people are friendly. I would recommended them to anyone I know looking for a Subaru! More

Great dealership - feels like they're family! I had previously bought parts from this dealership, as I am a former technician, and am used to doing all of my maintenance. Even though I only boug I had previously bought parts from this dealership, as I am a former technician, and am used to doing all of my maintenance. Even though I only bought parts from them at the time, they steered me towards a way to buy factory parts in combinations that offered a better deal than buying them individually, and I really appreciated that! They also told me about NASIOC Subaru forum- a great resource/community! Just recently, after skidding in some ice and hitting a curb with my car, I needed to bring it in for a more serious service then I was willing to do on my own, as this was my daily driven car. They carefully inspected the car, and after five of their techs reviewed it, they came back and told me that the frame was bent and that the car would need to be sent to a specialty shop. At this time I asked them if they had any similar cars on the new car lot, and if I'd be able to trade in my old car towards the down payment. I needed a reliable daily driver, and it was clear my old car was going to need some lengthy repairs. I not only got a very fair deal on my trade-in (considering the circumstances) but I bought a new car for a very good deal as well. I'd like to thank this dealership- up until my interactions with them I was having a bad day! I honestly feel that they helped me out greatly, and I was able to make the best decision, for a very difficult decision. They did not pressure me one bit either! At the end of the day, I think all of us won. I will absolutely come back and do business with this dealership in the future, and highly recommend it for any of my friends and family. I can tell you I greatly trust the service department, the parts department, and the sales department. Even the guy washing the new cars prior to delivery- he made my new car look like a million bucks, and it was actively snowing outside! They genuinely treated me like I was a part of their family – and as a result I can't recommend them highly enough. Thank you very much Annapolis Subaru! What a GREAT group of people you all are. Thanks again! More

Ford F-150 My wife and I bought a Ford F-150. The truck had a few interior things we wanted fixed and they did their best to accommodate all of our needs. My wife and I bought a Ford F-150. The truck had a few interior things we wanted fixed and they did their best to accommodate all of our needs. More

Ed Rucker He was very polite and he answered all my questions, he wasn’t pushing me into anything he took his time with me I would go to him again and again . He was very polite and he answered all my questions, he wasn’t pushing me into anything he took his time with me I would go to him again and again . He really knows his Subarus and I was very appreciative that know question was dumb to him Thank You Ed Rucker .. More

courteous and efficient The buying experience was pleasant. Everyone went out of their way to be helpful. The necessary information was discussed freely without pressure to b The buying experience was pleasant. Everyone went out of their way to be helpful. The necessary information was discussed freely without pressure to buy. Dealer went out of his way to find the car I wanted. More

Jason K was Great! Jason listened and did not overwhelm me with high pressure sales talk. He followed up with texts as requested. After purchasing the SUV, he calmly wen Jason listened and did not overwhelm me with high pressure sales talk. He followed up with texts as requested. After purchasing the SUV, he calmly went over each of the numerous features and repeated when I requested. I never felt rushed while working with him pre or post sale. More