Annapolis Subaru

They found what I was looking for I have never been car shopping before and, honestly, feared it a little. Having someone follow you around, haggling, ugh, but Brianna made it an enjoy I have never been car shopping before and, honestly, feared it a little. Having someone follow you around, haggling, ugh, but Brianna made it an enjoyable experience. I never once felt pressured into looking at a particular model or going for something more expensive. She seemed focused solely on finding me what I was looking for. Simple enough. More

Excellent buying experience We were very pleased to deal with Kevin Shipler. He introduced us to the Ascent and answered our questions knowledgeably and professionally. We retu We were very pleased to deal with Kevin Shipler. He introduced us to the Ascent and answered our questions knowledgeably and professionally. We returned two days later to purchase the car and agreed on a good price. After a week with the car, we realized the roof rack crossbars had not been included. Mr Shifler found them quickly; they had been removed but not replaced during the dealer prep. He actually offered to drive them out to our house! The dealership is convenient for us, so we picked them up in person, but we were very impressed with his kind offer. We were also pleased by the courtesy and professionalism of the dealership manager and business officer. More

The best customer service I have ever had at a dealership Ed and Andre took great care of us. I will never go anywhere else besides Subaru. Both sales managers pre-owned and new car were very attentive and wo Ed and Andre took great care of us. I will never go anywhere else besides Subaru. Both sales managers pre-owned and new car were very attentive and worked with us to find what worked best for what we were looking for in a car. We went with the Forester and love it. More

Buying 2 new cars We were trading 3 cars in to buy 2 Subarus. They were wonderful, and patient as we were undecided and had to figure things out. It was the best buyin We were trading 3 cars in to buy 2 Subarus. They were wonderful, and patient as we were undecided and had to figure things out. It was the best buying experience we have had. More

Purchase of a Forester A no hassle purchase from friendly people. I'll need more help in learning about the car and I'll be back when I need it. Darrell Dempster A no hassle purchase from friendly people. I'll need more help in learning about the car and I'll be back when I need it. Darrell Dempster More

Best Car Buying Experience!! Annapolis Subaru has the most pleasant sales and service people that take customer service to a whole new level. You will not be pressured here! Sus Annapolis Subaru has the most pleasant sales and service people that take customer service to a whole new level. You will not be pressured here! Susan is a fantastic sales person! She was informative and friendly and always made sure that we were getting what we wanted and.needed. After other experiences with other dealerships, this was a breath of fresh air. We are customers for life! More

Yessssss! I love the assistance I received in purchasing my vehicle! The salesmen and everyone I’ve encountered were very customer friendly! So thankful for the I love the assistance I received in purchasing my vehicle! The salesmen and everyone I’ve encountered were very customer friendly! So thankful for their services as I was running a little behind schedule, I called to inform them & they still gave me a chance to make it there. I didn’t expect that at all! Thanks for all of your help Subaru representatives! I’ll definitely be doing business here again! More

Great Service, Low Hassle Buying a car is something that most people sort of look forward to in theory, but kind of hate in practice. It can be confusing, sales tactics can be Buying a car is something that most people sort of look forward to in theory, but kind of hate in practice. It can be confusing, sales tactics can be irritating, etc. Annapolis Subaru and their staff (Jason specifically) were very easy to work with. They didn't pressure or lean too heavily, they applied just the right amount of sales pitch and forthrightness that made me confident I wouldn't regret purchasing from them. More

Two cars in two weeks? Yeah, they're that good. Life is bonkers, right? As insane as it is to wrap my head around two unfortunately catastrophic car diagnoses in two weeks between my partner and I's Life is bonkers, right? As insane as it is to wrap my head around two unfortunately catastrophic car diagnoses in two weeks between my partner and I's vehicles, we bought two cars from Annapolis Subaru in the last month. After watching from the sidelines and seeing how easy and low-pressure Kevin was, I went in with my budget and my preferences for him to work his magic again. He helped me get a car that I lovelovelove, and within the payment range that I could afford. I'm thankful for his patience and his diligence in finding the right fit, and felt completely comfortable throughout the entire process. Bob in financing was excellent at talking me through the financing, and I was pleasantly surprised at how good of a rate I could get on my loan when buying through the dealer. As unpleasant as having a car crap out on you is, this entire experience was such a great silver lining and I am sending anyone and everyone I know back here when they're hunting for new wheels. Thanks for welcoming me in to the Subaru family so warmly, y'all! More