Annapolis Subaru

Two cars in two weeks? Yeah, they're that good. Life is bonkers, right? As insane as it is to wrap my head around two unfortunately catastrophic car diagnoses in two weeks between my partner and I's Life is bonkers, right? As insane as it is to wrap my head around two unfortunately catastrophic car diagnoses in two weeks between my partner and I's vehicles, we bought two cars from Annapolis Subaru in the last month. After watching from the sidelines and seeing how easy and low-pressure Kevin was, I went in with my budget and my preferences for him to work his magic again. He helped me get a car that I lovelovelove, and within the payment range that I could afford. I'm thankful for his patience and his diligence in finding the right fit, and felt completely comfortable throughout the entire process. Bob in financing was excellent at talking me through the financing, and I was pleasantly surprised at how good of a rate I could get on my loan when buying through the dealer. As unpleasant as having a car crap out on you is, this entire experience was such a great silver lining and I am sending anyone and everyone I know back here when they're hunting for new wheels. Thanks for welcoming me in to the Subaru family so warmly, y'all! More

Best Car Buying Experience!! Annapolis Subaru has the most pleasant sales and service people that take customer service to a whole new level. You will not be pressured here! Sus Annapolis Subaru has the most pleasant sales and service people that take customer service to a whole new level. You will not be pressured here! Susan is a fantastic sales person! She was informative and friendly and always made sure that we were getting what we wanted and.needed. After other experiences with other dealerships, this was a breath of fresh air. We are customers for life! More

Yessssss! I love the assistance I received in purchasing my vehicle! The salesmen and everyone I’ve encountered were very customer friendly! So thankful for the I love the assistance I received in purchasing my vehicle! The salesmen and everyone I’ve encountered were very customer friendly! So thankful for their services as I was running a little behind schedule, I called to inform them & they still gave me a chance to make it there. I didn’t expect that at all! Thanks for all of your help Subaru representatives! I’ll definitely be doing business here again! More

Above and Beyond Brianna offered multiple ways to communicate to deal with my busy schedule. I was a drop in. I had appointments. We texted a lot. Other co-workers ans Brianna offered multiple ways to communicate to deal with my busy schedule. I was a drop in. I had appointments. We texted a lot. Other co-workers answered questions on her day off. It made the whole process easier and quicker. More

...is it supposed to be this easy and pleasant?! When my partner's Impreza sport had it's transmission die unexpectedly, it was a little bit of panic mode in the house - needing to get a new car 6 mo When my partner's Impreza sport had it's transmission die unexpectedly, it was a little bit of panic mode in the house - needing to get a new car 6 months earlier than expected really threw a wrench in the budget. We'd just test-drove the 'dream car' (the Ascent) the weekend before, and were prepared to return to the dealership resigned to the fact that things wouldn't work out, or to need to keep our guard up from being pressured in to a higher loan payment than was affordable. We we're delighted to find this was absolutely not the case, and that Annapolis Subaru was more than flexible with making something work within our budget, AND! with such a cool and casual approach to the entire process that it was actually pleasant and speedy. Kevin, our salesperson, was very knowledgeable on pointing out alll of the great features during our test drives, and quick to help with comparisons to other Subaru models. Once we shifted from looking to buying, he kept his no-pressure approach and really made the paperwork end of things super speedy. Bob in finances was equally easy to work with, and I cannot stress enough how little stress there was with both of them. Of course, bonus points to Kevin for standing outside in the freezing rain and holding an umbrella for us while we transferred some personal items in to the new car - that was really the icing on the cake. Big thanks to Kevin, Bob, and all of the Annapolis Subaru crew for helping us out of a potentially super sticky situation, and making the car-buying process such a breeze! More

Quick and easy It was a quick and easy process Kevin and Joe helped me through the process as it was my first purchase by myself. They not only helped me through eve It was a quick and easy process Kevin and Joe helped me through the process as it was my first purchase by myself. They not only helped me through everything they explained all the different processes for me. More

My New Whip Our first Subaru. Gary was great! Very personable, funny. Fun test drive, explained a lot, wowed us with the Safety features! Tough negotiator but fai Our first Subaru. Gary was great! Very personable, funny. Fun test drive, explained a lot, wowed us with the Safety features! Tough negotiator but fair, great deal in the end! Can’t wait to be in the commercial. Great car buying experience. Ask for Gary! More

Great no hassle, no pressure shopping I had a very positive experience with Annapolis Subaru. My only disappointment was in that I thought Heather, was actually going to be meeting with m I had a very positive experience with Annapolis Subaru. My only disappointment was in that I thought Heather, was actually going to be meeting with me and I thought she was “my” salesperson. She had been so helpful to me with her expeditious follow ups on email and phone. She was Awesome! I felt we had formed a relationship, and had no idea she’d be “turning me over” to Kevin, when I arrived. I feel you should inform prospects who they will be meeting with, so they’re not surprised! But to Kevin’s credit, he was great! He’s a good listener and was very thorough on explaining the features on the cars. He was low key, and no pressure and I enjoyed his company! He also understood my time constraints and was considerate of that. The dealership is beautiful, has a warm welcoming atmosphere, created by a great staff. Everyone was always friendly and professional on the phone as well. I am thrilled with my new Outback and can’t wait to drive it more! Beautiful car that I am very proud to own. Thank you for a great overall experience and look forward to doing future business with Annapolis Subaru. More