Annapolis Subaru

Hands down best and easiest experience I’ve ever had! Way different from Any dealer I’ve been too. Everyone is nice and polite. Nobody acts like there better than you. Very laid back. Will 100% return in Way different from Any dealer I’ve been too. Everyone is nice and polite. Nobody acts like there better than you. Very laid back. Will 100% return in the future. More

Great experience This was one of the best car buying exps I have ever had. Erik was very helpful and informative. Everything was done in a timely manner. I walked into This was one of the best car buying exps I have ever had. Erik was very helpful and informative. Everything was done in a timely manner. I walked into look at a specific car which had already been sold. Erik did everything he could to help me find the exact car I was looking for. More

Purchase of wrx sti limited Very pleasant buying experience from start to finish. The entire staff was very knowledgeable and polite. I would recommend this dealer to anybody thi Very pleasant buying experience from start to finish. The entire staff was very knowledgeable and polite. I would recommend this dealer to anybody thinking about purchasing a Subaru More

Exceptional customer service! I met my salesman Andre on Saturday evening at closing. My son and I dropped by to just check on vehicles and just walk around the lot. Andre walke I met my salesman Andre on Saturday evening at closing. My son and I dropped by to just check on vehicles and just walk around the lot. Andre walked out and my son asked to just open 2 cars we were interested in. I sat in both and liked one and we agreed I would return Monday. On Monday, Andre had the car ready for a test drive and told me to go wherever I wanted. I returned later with a very excited feeling. My previous Subaru was 2006 with 190,000 miles so I was unaccustomed to all the new "gadgets" that are common on new cars now. Andre was very informative and committed to making sure I liked and understood how everything worked. I checked out the car on the following weekend so my husband could drive it also and by Monday evening we had bought the car. After showing it to my family and friends, I have 2 neighbors who are Subaru fans too. More

Excellence! Simply put, the best car buying experience in over 40 years! From the receptionist, to the internet contact, to the sales/leasing consultant, to the Simply put, the best car buying experience in over 40 years! From the receptionist, to the internet contact, to the sales/leasing consultant, to the F&I man- every interaction was professional, pleasant and attentive. More

Purchase of used truck Ryan, Brianna and Bob were amazing to deal with. Great communication and had everything squared away before we arrived at the dealership. Literally in Ryan, Brianna and Bob were amazing to deal with. Great communication and had everything squared away before we arrived at the dealership. Literally in and out, and back on the road with the used truck in under 15 min. More

Bought My First Car This unique dealership has exceptional and tailor made customer service at Annapolis Subaru. I went to endless dealerships in Montgomery County, Maryl This unique dealership has exceptional and tailor made customer service at Annapolis Subaru. I went to endless dealerships in Montgomery County, Maryland and Northern Virginia, which limited my options and fit into a car due to a height issues. My parents and I decided to drive early in the morning to Annapolis for a change of scenery on selecting a SUV. We test drove a wide array of cars at three dealerships and were either going to purchase a Nissan Rouge or Ford Edge. My final choice was buying a tailor made car after being in contact with an awesome sales representative Ottie Jones. This respectful car salesman sent pictures after working a eight hour shift and talked about the lacrosse culture in Maryland. This led to a week full of excellent customer service and sending me pictures of the Ford Edge. My father was impressed with the dealership's car salesmen being straight forward and direct. These car salesmen helped fit 6'6" Mitchell College Mens Lacrosse and Division III student-athlete into a custom fit SUV on a very busy Saturday (March 30th). A duo of Ottie Jones and Ryan Crawford working as a unit exercising the principles of teamwork, selflessness, and consideration towards the consumer. All car expenses, title paperwork, and etc were handled efficiently with outstanding professionalism, by both men including the Finance Manager Joe Tyler. More

Salesperson and staff were fantastic. Everyone I met at this dealership were top-class. Starting with Marissa Leach who was very winsome when I first arrived. She passed me to Sonja, who Everyone I met at this dealership were top-class. Starting with Marissa Leach who was very winsome when I first arrived. She passed me to Sonja, who turned out to be a fellow Mississippian with my wife! She got me a great deal on the color of car I wanted. I wound up getting a better level (premium) than originally intended because she made it worth my while. She listened to everything I wanted (and didn't want) and made every effort to meet every need I had. Joe Tyler was professional and efficient during the payment process and I left very satisfied and happy. Looking forward to going back to have accessories installed, get service, etc. More

2006 Subaru At first, I wasn't happy when the vehicle that I had requested to look at in the morning was possibly being sold to another customer. However, things At first, I wasn't happy when the vehicle that I had requested to look at in the morning was possibly being sold to another customer. However, things worked out in our favor and the vehicle became available. Very happy with our purchase. Thank you. More