Annapolis Subaru

Annapolis SUPER-U! Best car buying experience! We were looking for a solid SUV for our family and found one at Annapolis Subaru. I spotted the vehicle online and made a phone call which was answer We were looking for a solid SUV for our family and found one at Annapolis Subaru. I spotted the vehicle online and made a phone call which was answered by Ms. Marissa Leach. She answered all my questions promptly, and if she did not have an answer, she would get it and call back promptly. When I was interested in looking at the vehicle, Marissa put me in contact with Andre Gayles. Without a doubt, he was the best car sales person that I have dealt with through 15 car purchases. He was professional, friendly, a good listener, prompt and hard working. He had the car waiting for me when I got to the dealership, answered all my questions thoughtfully, and then let me take the car for a spin. When it came to finalizing the deal, I had to pick the car up two days later, and Andre had all the paperwork prepared, had the car filled with gas, gave it one last cleaning, and the tags on it. Then we met Joe Tyler in finance to sign all the paperwork. Because Andre all of the paperwork ready prior to our meeting, the entire process took about 15 minutes from entering the dealership, to driving off with our new car. There were no hard pressure tactics used, and the team took the answer no when we were asked if we wanted to purchase extended warranties. The team at Annapolis Subaru was SUPER-U! More

Found the right car for me Kevin was very patient and helpful and found a car in budget that fit my needs. I'm enjoying driving my Forester. The certified used warranty is even Kevin was very patient and helpful and found a car in budget that fit my needs. I'm enjoying driving my Forester. The certified used warranty is even better then the new warranty. More

Customer Service Excellence Our salesperson Eric was AMAZING. I was so nervous about buying my first new car and he made it so easy!! He was patient, kind, and genuinely excited Our salesperson Eric was AMAZING. I was so nervous about buying my first new car and he made it so easy!! He was patient, kind, and genuinely excited to help me and answer all my questions. More

Excellent experience, service and people. Went in based on recommendations from other folks withing the Subaru club in MD, wife was intending to trade in her Highlander for a smaller SUV and A Went in based on recommendations from other folks withing the Subaru club in MD, wife was intending to trade in her Highlander for a smaller SUV and Andre took great care of us, gave us a great deal overall, not just in price but also in service. More

Honest and prfessional Jason K. Was our salesman who was very patient on our initial foray into the dealership. We did not have a knowledge of the different models of the O Jason K. Was our salesman who was very patient on our initial foray into the dealership. We did not have a knowledge of the different models of the Outback. Heather from the internet department was also very helpful and surprise the internet price matched the salesman’s price. Rare! Bob the business mgr was also a no hassle guy. Most importantly nobody tried to upsell us, no bait and switch and no last minute surprises. More

Great service, took a bit longer than anticipated The vehicle purchase transaction was very smooth, the Crosstrek was clean, serviced and ready to go. My only concern was that it took me 3 hours to ge The vehicle purchase transaction was very smooth, the Crosstrek was clean, serviced and ready to go. My only concern was that it took me 3 hours to get through the process. I traveled in from southwestern VA and had a long drive to get back that same day and I had hoped that the purchase process would take less than an hour or two. Susan is very nice and competent as was Joe. More

Great dealership I would recommend this dealership to anyone in the market for a Subaru, or used car for that matter. They don’t pressure you in any way and are very f I would recommend this dealership to anyone in the market for a Subaru, or used car for that matter. They don’t pressure you in any way and are very friendly and welcoming. I went to another dealership who tried to pull a fast one on me, and when I went to Kevin and explained everything to him, he made the car buying experience pleasant again. They even price matched and then some for me. I can’t say enough good things about them. Go to them, you won’t be disappointed. More

purchased Subaru Outback 2019 Sonja listened to what I wanted in a car and helped me choose the perfect car for me. She was so helpful and accommodating, gave me discounts on the Sonja listened to what I wanted in a car and helped me choose the perfect car for me. She was so helpful and accommodating, gave me discounts on the car. I have a follow up meeting with her to learn how to use the computer system. I left the same day with my new Outback. I was very impressed with my experience and her outstanding assistance in purchasing my Outback More

Always a pleasure! Always a pleasure doing business at Annapolis Subaru! Traded in my old WRX and a Crosstrek for a new STI and couldn’t be happier! Andre Gayle is very Always a pleasure doing business at Annapolis Subaru! Traded in my old WRX and a Crosstrek for a new STI and couldn’t be happier! Andre Gayle is very accommodating of my last minute decisions and has helped my wife and I purchase multiple Subaru’s, he’s always top notch! Joe Tyler in finance always explains all of the available services and options, we thought the road hazard program was a nice touch with the terrible roads we have. The dealership is always organized and easy to navigate, sale process is a breeze, always recommend them to everyone! More

Great service - no pressure Overall experience was great. Friendly staff willing to answer all questions. The staff also made the car buying experience a pleasant one. We are a r Overall experience was great. Friendly staff willing to answer all questions. The staff also made the car buying experience a pleasant one. We are a repeat customers due to our experience in 2013. More