Annapolis Subaru

Superior Subaru Customer Service Excellent customer service from the time I was greeted in the showroom to deciding on the right car for me with Eric D. to financing with Bob and Joe Excellent customer service from the time I was greeted in the showroom to deciding on the right car for me with Eric D. to financing with Bob and Joe. Car buying is always so stressful, but these folks made it comfortable. More

Excellent experience! Kevin was extremely helpful in helping my mom and I get two brand new subarus! It was as easy and efficient as possible! Kevin provided great customer Kevin was extremely helpful in helping my mom and I get two brand new subarus! It was as easy and efficient as possible! Kevin provided great customer service and was there to answer any and all questions that we had throughout the whole process. More

Great Buyer Experience I contacted Marissa first, via the Internet. She promptly contacted me and I made an appointment to go to the dealership. Ottie was an informative, he I contacted Marissa first, via the Internet. She promptly contacted me and I made an appointment to go to the dealership. Ottie was an informative, helpful salesperson. Gave me a good trade-in value on my Buick. But honestly, the Ascent sold itself! More

Subaru x2 We had an excellent interaction with our salesperson Kevin. He did a great job making are transaction as smooth as possible, especially in coordinati We had an excellent interaction with our salesperson Kevin. He did a great job making are transaction as smooth as possible, especially in coordinating the financial issues so that we could purchase our vehicles when we wanted to. Bob Carroll was also very efficient in signing the paperwork for two vehicles. More

Great sales person, went the extra mile Clean quality used cars (which is what we were looking for) detailed nicely, sales associate (Michelle) was very thorough and followed through on advi Clean quality used cars (which is what we were looking for) detailed nicely, sales associate (Michelle) was very thorough and followed through on advising us of all new arrivals in our perimeters. More

2 Vehicle Purchases in 3 Months! Let me start by saying I purchased my first Subaru here, an Outback, back in 2009. The experience was wonderful, as have been the last 10 years of se Let me start by saying I purchased my first Subaru here, an Outback, back in 2009. The experience was wonderful, as have been the last 10 years of servicing with Doug, and then Jason Janz! (Thanks to all of you for never treating me like an idiot female when I asked questions!) In July, I decided it was time for a vehicle change since I was smitten with the new Ascent. The salesperson I had worked with 10 years ago no longer worked there so I worked with Sonja Anderson. She is ABSOLUTELY wonderful!!! She is so knowledgable and was able to answer all my questions and more. Once again, Annapolis Subaru made my buying experience painless and dare I say...enjoyable?!!! :) I'm loving my Ascent, btw! Fast forward another 3 months and I was back at Annapolis Subaru looking for a first car (used) for my son who was away at college. I wouldn't dream of working with anyone but Sonja again. She helped me do a pros/cons list between an entry-level new car and a gently used car with lots of insurance $ saving safety features. Her experience once again was priceless. I felt like I was working with a friend. :) My son took a look at the car online and gave his approval. Sales Manager, Ryan Crawford, held the car for us for a week until my son could get home from college. He also was instrumental in assisting my son through the financing process. And a shout-out to Bob Carroll, Business Manager, for working through the financing/extended warranty/servicing contracts for both of the vehicles. We never felt pressured and he did a great job explaining all the options. What a great team they have at Annapolis Subaru! They are the whole package! My husband has already said that he is thinking about the Subaru Legacy for his next purchase, so we may be seeing Sonja again in the not too distant future. I definitely look forward to it! And Kudos to Annapolis Subaru for all the support they provide for causes like the Chesapeake Bay and the Annapolis SPCA. This is the perfect dealership/auto manufacturer for our family. More

Low stress, purchased with confidence I had visited several car dealers prior to coming to Annapolis Subaru. I knew as soon as I met Kevin that he was who I would make my purchase with I had visited several car dealers prior to coming to Annapolis Subaru. I knew as soon as I met Kevin that he was who I would make my purchase with I had researched the price of the vehicle through different sources and Annapolis Subaru was right in line More

The most enjoyable car-buying experience ever This was the most enjoyable car-buying experience ever. Simple, no pressure, and pleasant, all due in no-small-part to Sonya Anderson and the way she This was the most enjoyable car-buying experience ever. Simple, no pressure, and pleasant, all due in no-small-part to Sonya Anderson and the way she treated us with respect and friendliness. Of course, as past Subaru owners, we have always been satisfied with the cars and service. Please express our thanks to Steve Newman and for helping us get an excellent deal. More