Annapolis Subaru
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent Customer Service Susan was a gem!!! She exhibited excellent customer service not only to me; but Susan provided excellent service to my brother and sister who were wi Susan was a gem!!! She exhibited excellent customer service not only to me; but Susan provided excellent service to my brother and sister who were with me! They appreciated how they were permitted to a vehicles and read the books, and not be hassled by a salesman. More
Got our 2nd Subaru from them Very accommodating; they tried to meet our needs to the point; answered our emails and questions promptly; accommodated our schedule; staff are friend Very accommodating; they tried to meet our needs to the point; answered our emails and questions promptly; accommodated our schedule; staff are friendly and polite More
Got it all done I came in to talk about getting a new car lease. Things pretty much just fell into place, and I had a new car by the end of the day. I really liked Br I came in to talk about getting a new car lease. Things pretty much just fell into place, and I had a new car by the end of the day. I really liked Brianna. However, staff should be straightforward about wait times, particularly when waiting for the finance manager to finish a deal. If there’s a long queue, just say so and arrange for an appointed deal time rather that have people wait for almost two hours. Show your customers that you value their time. More
Efficient and friendly team Great team - friendly service. They were helpful in getting me the car I need. Would’ve liked to spend a little more time going over all the features Great team - friendly service. They were helpful in getting me the car I need. Would’ve liked to spend a little more time going over all the features of the vehicle but overall a great staff and would definitely recommend them. Felt like a valued customer and well taken care of. More
Great experience Everyone we worked with at Annapolis Subaru was professional, helpful, easy to work with. We will definitely be back again. The whole process was eas Everyone we worked with at Annapolis Subaru was professional, helpful, easy to work with. We will definitely be back again. The whole process was easy and pleasant and we are so happy with our new Audi. More
great dealership and personnel Friendly, professional, helpful, patient. Easy to work with! Would recommend to others for a good car buying experience. This is our fifth Subaru with Friendly, professional, helpful, patient. Easy to work with! Would recommend to others for a good car buying experience. This is our fifth Subaru with this dealership and we return because of the service More
Wonderful experience Susan was absolutely wonderful to work with. She really helped make the process of buying my first car as stress free and simple as possible. Everyone Susan was absolutely wonderful to work with. She really helped make the process of buying my first car as stress free and simple as possible. Everyone else at the dealership was friendly and accommodating. I would absolutely recommend this team! More
The American Way Again I returned to consider Annapolis Subaru because of my last experience, purchased Outback in 2014 and because of the continuous OUTSTANDING maintenance I returned to consider Annapolis Subaru because of my last experience, purchased Outback in 2014 and because of the continuous OUTSTANDING maintenance service received at the dealership since I purchased the car.Again, my experience in bargaining for my new Outback Touring XT was met with aggressiveness and professionalism in discussions. The salesman, Andre Gayle, listened attentively to my wishes, added his thorough knowledge of Subaru products in guiding my decision. There was a challenge this time around, The competition with estimates from four other Subaru dealers was in the mix. I bought this care the American Way! I really think that Mr. Gayle took my side into discussions with the lead sales personnel. I was very well represented. I can state that Annapolis Subaru won the competition with style! Honestly, it is very exciting to buy this dream of an Outback and it was a pleasure doing business with Mr. Gayle and Annapolis Subaru, a great place to buy a car! The Business Manager, Bob Caroll said he would make it fast. He did so but he forgot to say he would be thorough in considering my needs. P. S. I am rating the Service department on my experience with it for my four Outbacks. See you in 6 months! More
Brianna was amazing and wonderful to work with! I also got to work with Ryan and he was super helpful and easy to work with as well. They were both great!!! got to work with Ryan and he was super helpful and easy to work with as well. They were both great!!! More
Second car from Annapolis Subaru always a great experience! I have worked with Andre of the sales team on two occasions. He is very personable, informative, and knowledgeable of the cars he sells. It is a very I have worked with Andre of the sales team on two occasions. He is very personable, informative, and knowledgeable of the cars he sells. It is a very comfortable low-pressure process. I’ve recommended him (Annapolis Subaru ) to friends and relatives. More