Annapolis Subaru

OK but expensive for service/repair An average experience for routine service.. Also quoted cost of recommended repair seemed high, $1100 for a power steering leak repair. $600 for pump An average experience for routine service.. Also quoted cost of recommended repair seemed high, $1100 for a power steering leak repair. $600 for pump and $500 labor. After checking prices it appears other Subaru dealers charge approximately $400 for this pump. Also I have been unable to detect any power steering fluid leak, no leak showing on drive and power steering fluid level remains full. I have been checking vehicle daily. I will probably get a second opinion on this issue from an independent repair facility before proceeding. More

The dealership was good and we highly recommend anyone who wants to purchase a car to go there. Susan was great to work with she's very knowledgeable. who wants to purchase a car to go there. Susan was great to work with she's very knowledgeable. More

My shopping experience at Annapolis Subaru was exceptional and the salespersons were phenomenal. My first shopping experience was 2009 and I am please to say the professionalisms has not changed exceptional and the salespersons were phenomenal. My first shopping experience was 2009 and I am please to say the professionalisms has not changed. More

90,000 mile maintenance So far as I know, the maintenance and recall were done properly. However, when I opened the trunk area, it was a jumbled mess. If I had to be opene So far as I know, the maintenance and recall were done properly. However, when I opened the trunk area, it was a jumbled mess. If I had to be opened, I would have taken things out like my “emergency” fishing gear. Instead, I found a hook and line stuck to a mat. How hard would it have been to tell me when I scheduled the maintenance weeks before to remove stuff from my trunk ? I suspect they had to access the trunk to get to the spare tire for rotation. Second, I brought in five quarts of Mobil One for the oil change. The oil appeared to have been used (it was gone from the passenger seat) but no credit was given for the oil in the oil change bill. An oversight ??? Before now, I would have given five stars, but I cannot because the credibility of the service and the bill is questionable. More

Great Ryan was very friendly and knowledgeable. I traded my old Volvo and he was a big Volvo guy. Enjoyed talking with him. Thank you very much. Ryan was very friendly and knowledgeable. I traded my old Volvo and he was a big Volvo guy. Enjoyed talking with him. Thank you very much. More

Brianna was professional, thorough, and efficient. She is a truly lovely person to work with. The next time I am in the market for a car, Annapolis Subaru will be my first stop in large part because of t is a truly lovely person to work with. The next time I am in the market for a car, Annapolis Subaru will be my first stop in large part because of the quality experience that we had. Thanks! More

Friendly and helpful staff-especially Michele Petro. She spent a lot of time helping me select my beautiful blue Crosstrek. Thanks, Michele, you are the best! Carolyn spent a lot of time helping me select my beautiful blue Crosstrek. Thanks, Michele, you are the best! Carolyn More

Friendly Service Friendly service, nice waiting areas, free coffee, nice exterior wash. I return for all of my required service because I love my 2012 Forester and wa Friendly service, nice waiting areas, free coffee, nice exterior wash. I return for all of my required service because I love my 2012 Forester and want to keep it in tip-top shape. More

The dealership was very efficient and had thought of many little details of the final sale. After the sale we received an in depth coaching about the many digital details of our new car. Thanks little details of the final sale. After the sale we received an in depth coaching about the many digital details of our new car. Thanks More

Easy visit for a checkup My one year checkup was painless. I can ask for no more. Everyone was friendly and helpful. I would use this service department in Annapolis again. My one year checkup was painless. I can ask for no more. Everyone was friendly and helpful. I would use this service department in Annapolis again. More