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Annapolis Subaru

Annapolis, MD

4.8
2,175 Reviews
Annapolis Subaru is proud to serve Maryland with quality new & CPO Subaru models and pre-owned vehicles. With models like the Outback, Forester, Impreza, BRZ, Legacy, Crosstrek and the ALL NEW 3rd row Ascent, we have something for every taste and need. If you're looking for a used car in Annapolis, we can assist you there as well. Visit our Annapolis pre-owned and used car inventory page to see our large collection of pre-owned vehicles. We also provide a full line of services dedicated to our Maryland customers. From Subaru car repairs and service performed by expert mechanics, to OEM Subaru auto parts and accessories, to Subaru Lease plans and car loans, Annapolis Subaru is the smart choice for your automotive needs.
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149 Old Solomon's Island Rd

Annapolis, MD

21401

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Showing 2,175 reviews

April 07, 2020

If you are in the market for a new car, this is the dealership for you! Ottie was the epitome of professional right along with the manager Billy. These are unprecedented times, where some of us are tha More

by Bella
Recommend Dealer
Yes
Employees Worked With
Billy Sadtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ottie Jones
Apr 08, 2020 -

Annapolis Subaru responded

Bella, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

April 06, 2020

Wonderful experience I went in the midst of the CV pandemic. I was nervous. Nope - if you need to buy a car go now. I got full attention. I didn’t feel rushed. Ottie t More

by Mj of Greenbelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Sadtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ottie Jones
April 04, 2020

yes; you can buy a car during a pandemic Purchase was over the phone. financing a snap on the internet. Delivery in less than 24 hours. final lysol wipe down at home. all excellent More

by SAMPOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ottie Jones
Apr 05, 2020 -

Annapolis Subaru responded

Sampod, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Annapolis Subaru

March 30, 2020

The dealership did good work and found an issue with the brakes. It was done on time and given back clean. Very professional service department More

by avowens1
Recommend Dealer
Yes
Employees Worked With
Jason Janz
Mar 31, 2020 -

Annapolis Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 28, 2020

Just purchased my 3rd Outback from Annapolis Subaru, and what a great experience from start to finish! Billy Sadtler, GM, and Arthur Jones , sales associate were fantastic! BJP More

by heightsgirl
Recommend Dealer
Yes
Employees Worked With
Billy Sadtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ottie Jones
Mar 29, 2020 -

Annapolis Subaru responded

Congratulations on your new Outback! We are pleased to hear you had a great experience working with Arthur and our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2020

Overall good review. The wait time can be lengthy (around 2 hours) but tentatively acceptable if an appointment is made beforehand. Plan accordingly. The biggest prob More

by donz888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember but the persons we worked with were helpful. Especially so as we received an emergency phone call at while at the dealership.
Mar 28, 2020 -

Annapolis Subaru responded

Donz, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2020

Very good service department. Staff were very friendly, professional and outgoing. They kept me apprised of the status of my car and any issues or concerns they had. More

by docginnik365
Recommend Dealer
Yes
Employees Worked With
Jason Janz
Mar 28, 2020 -

Annapolis Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2020

I just wanted to say that my experience with Annapolis Subaru was very pleasant. Everyone that I spoke with was friendly and professional. From trading in my old vehicle to negotiating a price on my purch More

by WMONTAGUE3
Recommend Dealer
Yes
Employees Worked With
Marissa Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Coolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Tyler, Ryan Crawford
Mar 26, 2020 -

Annapolis Subaru responded

Thank you for your feedback and congratulations on your new F-150! We take our reviews seriously and are delighted to hear about your visit. We hope to be of service to you again! Take care!

March 23, 2020

Awesome service and advisors I bought my legacy 5 years ago from this dealership and have had all my services and oil changes performed at this location. The service has always be More

by Mbutler313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Jason Janz
Mar 26, 2020 -

Annapolis Subaru responded

Hi Mbutler, we're glad you had such a wonderful experience with us! In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2020

Excellent routine service visit This dealer can teach other dealers a thing or two about how to conduct routine service visits. Upon arrival, the system clicks into place and you are More

by jenscham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Coolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Crawford
Mar 31, 2020 -

Annapolis Subaru responded

Hi Jenscham, we strive for a high level of customer satisfaction in all aspects of our dealership. We are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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