Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Annapolis Subaru
Annapolis, MD
2,175 Reviews
Annapolis Subaru is proud to serve Maryland with quality new & CPO Subaru models and pre-owned vehicles. With models like the Outback, Forester, Impreza, BRZ, Legacy, Crosstrek and the ALL NEW 3rd row Ascent, we have something for every taste and need.
If you're looking for a used car in Annapolis, we can assist you there as well. Visit our Annapolis pre-owned and used car inventory page to see our large collection of pre-owned vehicles.
We also provide a full line of services dedicated to our Maryland customers. From Subaru car repairs and service performed by expert mechanics, to OEM Subaru auto parts and accessories, to Subaru Lease plans and car loans, Annapolis Subaru is the smart choice for your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,175 reviews
June 11, 2020
We received excellent service and had all our questions answered fully. We are very happy with our purchase and will recommend them to friends and family. answered fully. We are very happy with our purchase and will recommend them to friends and family. More
by Maureen
June 11, 2020
Billy Sadtler is fantastic! His customer service is the best! He was very responsive and accommodating, especially in light of the covid quarantine and lockdown issues. best! He was very responsive and accommodating, especially in light of the covid quarantine and lockdown issues. More
by wthrush
Verified CustomerEmployees Worked With
June 08, 2020
They were friendly, patient, knowledgeable, and did not push too hard to make a sale. It was refreshing and their approach makes it more likely I will recommend them in the future. Thanks Susan and Joe! push too hard to make a sale. It was refreshing and their approach makes it more likely I will recommend them in the future. Thanks Susan and Joe! More
by L. Francis
June 05, 2020
Very Professional Test drove and purchased Forester in one day. Andre was very professional. We received a very competitive price and trade-in value without haggling. Test drove and purchased Forester in one day. Andre was very professional. We received a very competitive price and trade-in value without haggling. Andre reviewed the car's features with us and answered any questions we had. It was a pleasure dealing with Andre. More
by LOUBSP
Employees Worked With
June 05, 2020
Andre was amazing. Straight with the numbers and got us the deal we were looking for. So happy that I finally got my Subaru Ascent! One happy customer here. the deal we were looking for. So happy that I finally got my Subaru Ascent! One happy customer here. More
by jlmfrog1
June 03, 2020
Friendly; no pressure salesmanship was very much appreciated. The salesperson took the time to demonstrate all of the car’s features. Car selection & availability was very good. appreciated. The salesperson took the time to demonstrate all of the car’s features. Car selection & availability was very good. More
by Judy09mikola
June 03, 2020
Brake pedal goes to the floor Service dept. saw that brake pedal goes to the floor. Told me "they all do that". Unacceptable answer. I'm worried about driving this car. Service dept. saw that brake pedal goes to the floor. Told me "they all do that". Unacceptable answer. I'm worried about driving this car. More
by art
Employees Worked With
Not known
June 02, 2020
Ryan was very friendly and went the extra mile for my wife and I. The whole experience was stress free and very transparent. I would definitely buy again from Subaru in Annapolis. wife and I. The whole experience was stress free and very transparent. I would definitely buy again from Subaru in Annapolis. More
by Harry
Employees Worked With
Ryan Crawford
June 01, 2020
Amazingly helpful to me as a first time car buyer with explaining how the car worked and helping me figure out what would be best for me financially. explaining how the car worked and helping me figure out what would be best for me financially. More
by 01BEAR.SMITH
May 31, 2020
Great customer service!!! This is my second time buying a car from this location. I would not go anywhere else. The customer service is great! They experience of buying a ca This is my second time buying a car from this location. I would not go anywhere else. The customer service is great! They experience of buying a car was easy even during the pandemic. Thanks to Ottie for taking the time to find the car I wanted and answering all my questions before coming into the dealership. More
by Dawn
Employees Worked With
Ottie Jones
